Operator Manual for the Baxter ExactaMix 2400 Compounder
53007410 Rev. C
Page 193
TROUBLESHOOTING
HANDLING INTERRUPTIONS AND ERRORS
If you encounter any of these interruptions or errors, take the suggested actions. If the issue
persists, contact Baxter Technical Services. Refer to Getting Help on Page 22.
Issues with the Barcodes
Issue / On-screen Text
Explanation
Suggested Actions
The label on the source
container cannot be
scanned.
Text:
Unable to scan
The barcode on the source
container is not legible.
Check that the barcode on the source container is
legible.
The label on the source
container cannot be
scanned.
Text:
Not in Formulary
The ingredient is not in
the formulary.
1.
Check that the barcode on the source container
is legible.
2.
Check that the
Barcode ID
in the formulary is
correct. Refer to Adding or Editing a Product on
Page 143.
3.
If the ingredient is not in the formulary, add the
ingredient. Refer to Adding or Editing an
Ingredient on Page 141.
The label on the patient
bag cannot be scanned.
The barcode reader does
not indicate that it is
operational.
1.
Check that the green LED on the barcode
reader illuminates when you scan a barcode.
•
If the LED does not illuminate, check that
the cable for the barcode reader is
connected properly to the display.
•
If the LED illuminates, reboot the
compounder. Refer to Rebooting and
Shutting Down on Page 32.
2.
Check that the barcode reader and its cable are
not damaged.
3.
At the menu screen, tap
Compound > Select
Formula
, then select the formula you need. If it
is not listed, check that the Ethernet cable is
connected properly to both the display and the
order-entry computer. Then reboot the order-
entry computer and the compounder. Refer to
Rebooting and Shutting Down on Page 32.
No barcodes can be
scanned.
The barcode reader does
not indicate that it is
operational.
1.
Disconnect the cable for the barcode reader
from the display, then reconnect this cable.
2.
Check that the barcode reader and its cable are
not damaged.
3.
If the cables for the keyboard and mouse are
connected to the display, disconnect these
cables. Then reboot the compounder. Refer to
Rebooting and Shutting Down on Page 32.
4.
Contact Baxter Technical Services for a barcode
programming sheet. Refer to Getting Help on
Page 22.
Summary of Contents for ExactaMix 2400 Compounder
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