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Product Overview

Troubleshooting

Have you got everything?

Unpack the box and make sure 

all of these items are there:

Note: only one powerboard 

(white/black) is supplied.

User Guide

Model: ASPP4C-1021-B / ASPP4C-1021-W

4-Way Surge Powerboard

with USB-C Charging

A. 4-Way Surge Powerboard
B. User Guide

C. Warranty Certificate

AC Sockets

All 4 sockets are the same protected 
sockets. 

USB Charging Ports

For charging phones, tablets or other 
mobile devices.

USB-C Charging Ports

For charging devices that support USB-C 
connection.

Overload Circuit Breaker (Resettable)

Protects against current overload at 10 amps.

Give us a call

What? You mean this User Guide didn’t have ALL the answers? Speak to us!      

                         We’d love to help you get up and running as quickly as possible.  
 

Call our 

After Sales Support

 on 

1300 002 534

Operating hours: Monday-Friday, 8:30am-6pm; Saturday, 9am-6pm AEST

No power 
output from 
one of the 
sockets

•  Try other sockets. If the other sockets have power output, it’s 

probably the contact of one faulty socket that is loose or not 
connected; avoid using that socket.

No power 
output from 
any of the 
sockets

•  Check that the surge protected LED indicator is lit green.

•  Check the overload circuit breaker button to see whether it’s 

tripping, push it down to reset the circuit breaker.

•  Make sure the input socket for the powerboard has power output.

No output 
from the 
USB/USB-C 
ports

•  Check that the USB/USB-C cable is connected securely to the 

USB/USB-C port and/or try a different USB port.

•  The total output current for the USB ports are 6.2A (USB supports 

2.4A and USB-C supports 3A). Remove devices using the other 
USB ports.

•  Check that your device supports 5V charging for the USB-C port.
•  Use another USB/USB-C cable.

Powerboard 
is not turning 
on

•  Check that there is no visible damage to the plug or cord.

•  Ensure that the devices connected do not exceed the total 

maximum load (2400W, 10A). If exceeded, unplug the devices and 
press the overload reset button.

Well done, you made it.
Now sit back and relax... your powerboard is automatically    
covered by a 1-year warranty.  
How nice!

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Enjoy using your powerboard!

Surge Protected LED Indicator

When lit, the green light indicates that all 
connected devices are surge protected.

ADSL/Phone Line Port

Protect your home phone or modem 
against electrical surges

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