Basler Vision Technologies Sprint Series, User Manual

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Troubleshooting and Support
Basler sprint Mono Cameras 209
8.3.1 No Image
Use this chart if you see no image at all when you attempt to capture an image with your frame
grabber (in this situation, you will usually get a message from the frame grabber such as “time-out”).
If you see a poor quality image, a completely black image, or a completely white image, use the
chart in Section 8.3.2 on
page 211 .
Before making or breaking any camera connections, always switch off power to the system
(camera and host PC).
Replace the
power source
Yes
Use a voltmeter to check the power
source for the camera. The output must
be 12 VDC ± 1.2 V. Also, make sure that
the power source meets the other specs
shown in Section 2.5 on page 30 .
Is the power source OK?
A repeated flashing pattern indicates a problem with the
camera. Refer to Section 8.2 on page 206 for information
about using the pattern to determine the problem.
Call Basler technical support for assistance. (The contact
numbers appear on the front pages of this manual.)
No. It is showing a
repeated pattern of
slow orange flashes.
No. It is
flashing orange
continuously.
Replace the
camera
No. It is
always
out.
Yes
Replace the
power source
Yes
Use a voltmeter to check the power source for the camera. The
output must be 12 VDC ± 1.2 V. Also, make sure that the power
source meets the other specs shown in Section 2.5 on page 30 .
Is the power source OK?
No
No
Connect the power source to the camera and
then check the LED on the back of the camera.
Is the LED lit constantly?
A camera power overvoltage condition has been detected.
Switch off the power to the camera. Make the necessary
corrections so that the camera power will meet the
requirements outlined in Section 2.5 on page 30 and then
reapply power to the camera.
No. It is
flashing red
continuously.