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Problem
Possible cause and solution
The device does
not produce
vacuum in the
vacuum chamber
Check the seal of the lid for damages or contamination.
Clean the seal or replace it with a new seal.
The vacuum
packaging bag
loses vacuum after
sealing
The sealing may be incomplete due to folds, crumbs, fat, or
moisture. Reopen the vacuum packing bag, clean the upper
part of its interior, remove all foreign objects from the sealing
strip, and repeat the sealing operation.
Check the bag for damages which may cause the vacuum
loss. Cover the sharp edges of the bag content with the paper
towel
The vacuum packaging bag has been incorrectly placed on
the sealing strip. Make sure that during the sealing process
the bag is always situated entirely in the vacuum chamber.
If you cannot remove the malfunctions:
-
do not open the body,
-
notify the customer service point or contact the sales
agent, while providing the following information:
type of malfunction;
code number and serial number (see identification plate
on device underside);
date of purchase.