Possible Malfunctions
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7
Possible Malfunctions
Mögliche
The table below contains descriptions of possible causes and solutions to
malfunctions or errors during operation of the appliance. When malfunction cannot
be removed, contact the technical service.
In such a case, provide article number, model name and serial number. These data
may be found in the rating plate.
Error Code
Cause
Solution
Hi. U
Faulty electrical
connection, voltage
>275 V
Make sure that the appliance
connection is compatible
(voltage greater than or equal
to 230 V ±10%)
ER 03
Overheating under the hob
Cool the top side of the
appliance to correct the error,
otherwise contact the service
department
ER 15
ER 21
Appliance safety related to
poor quality cookware
Switch the appliance off and
replace the cookware to
correct the fault
ER 09
Faulty electrical connection or
voltage drop <207 V
Make sure that the appliance
connection is compatible
(voltage greater than or equal
to 230 V ±10%)
Other (ER XX)
Product flaw
Switch the appliance off and
on again
If the fault persists, contact
the service company
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