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R5900049 /13
ClickShare CSE-800
106
way, consult Barco
’
s web pages on XMS (
https://www.barco.com/en/page/xms-cloud-management-platform
).
•
Download the firmware on a USB stick and plug in this USB in your device. For more information, see
”
, page 110
6.36 Support & Updates, Troubleshoot, log settings
About logging
Both Button and Base Unit log data is saved in log files on the Base Unit. These log files can contain
debugging information. They can be downloaded on a local computer and cleared on the Base Unit. Debug
logging covers only a few hours before it will be overwritten. Therefore, it is important if you discover a
problem with your system to download the logging immediately.
How to use
1.
Log in to the
Configurator
.
2.
Click
Support & Updates
→
Troubleshoot
.
Image 6
–
57 Troubleshoot, logging
3.
To create a debug log, check the check box next to
Enable debug logging
.
4.
Reproduce the issue you want to report.
5.
To download the current log file, click on
Download logs
.
6.
To clear the current log file, click
Clear logs
.
6.37 Factory defaults
About default settings
The ClickShare Base Unit can return to the factory default settings.
The following settings are the defaults:
•
Meeting room identification info is cleared.
•
Language is set to English.
•
Custom wallpapers are removed and the default wallpaper is restored.
Summary of Contents for R9861580US
Page 1: ...ENABLING BRIGHT OUTCOMES Installation manual ClickShare CSE 800...
Page 20: ......
Page 23: ...23 R5900049 13 ClickShare CSE 800 Introduction to the Installation Guide 1...
Page 25: ...25 R5900049 13 ClickShare CSE 800 CSE 800 Specifications 2...
Page 56: ...R5900049 13 ClickShare CSE 800 56 Preparing the Buttons...
Page 108: ...R5900049 13 ClickShare CSE 800 108 CSE 800 Configurator...
Page 109: ...109 R5900049 13 ClickShare CSE 800 Firmware updates 7...
Page 111: ...111 R5900049 13 ClickShare CSE 800 Troubleshooting 8...
Page 115: ...115 R5900049 13 ClickShare CSE 800 Environmental information 9...
Page 122: ...R5900049 13 ClickShare CSE 800 122 Index...
Page 123: ......