Barco ICMP, Service Manual

Page: 66 / 96

4. Troubleshooting
Code 10977: “player - invalid key envelopped digest - key rejected” (Error)
Situation Solution
The play cannot start
because one of the key
digest used for the signature
does not match. Request a key with a valid signature from the content provider.
Code 10978: “player - asset keys invalid match in the key - key rejected” (Error)
Situation Solution
The play cannot start
because one of the key is
referencing keys that are
not matching with the keys
referenced by the CPL. Request a key or a CPL with matching decryption keys.
Code 10979: “player - invalid trusted device list in the key - key rejected” (Error)
Situation Solution
The play cannot start
because one of the key
contains an invalid trusted
device list (TDL). Request a key with a valid or a generic TDL. Note the ICMP is a
permanently married system and doesn’t process the TDL but it needs
to check the TDL is properly formatted. For the same reason, the ICMP
only provides one certi
fi cate while separate IMB - ICP con fi gurations
(non-permanently married) would provide 2 distinct certi fi cates.
Code 10980: “player - missing trusted device list in the key - key rejected” (Error)
Situation Solution
The play cannot start
because one of the key does
not contain a trusted device
list (TDL). The key should
at least reference a generic
TDL.
Request a key with a valid or a generic TDL. Note the ICMP is a
permanently married system and doesn’t process the TDL but it needs
to check the TDL is properly formatted. For the same reason, the ICMP
only provides one certi
fi cate while separate IMB - ICP con fi gurations
(non-permanently married) would provide 2 distinct certi fi cates.
Code 10981: “player - key not matching the IMB certi fi cate - key rejected” (Error)
Situation Solution
The play cannot start
because one of the key is
not targeted for the current
ICMP certi
fi cate. The key is
targeted for another device
with another certi
fi cate.
Ingest a key for the current ICMP certi fi cate. The certi fi cate can be
exported from the about box of the Barco Web Commander or from
Barco Communicator.
Code 10982: “player - unvalidated CPL referenced in key - key rejected” (Error)
Situation Solution
The play cannot start
because the targeted key
is referencing a CPL that
was not previously validated.
TMS application is trying to
load a CPL with an explicit
key which is not matching. For such operations, TMS applications should provide a correct explicit
key that matches the selected CPL.
62 R5906594 ICMP 09/11/2016