4. Troubleshooting
Code 10517: “ICMP - storage busy - command rejected” (Error)
Situation
Solution
The operation was rejected
because the system storage
is busy.
Wait for the storage to be available again and retry the operation.
Code 10520: “settings - invalid settings format - settings rejected” (Error)
Situation
Solution
The update of the ICMP
settings is rejected because
the format of the settings
data is not supported by the
current version.
The Barco Communicator is more recent than the ICMP. Check that
the ICMP version is up to date.
The update of the ICMP
settings is rejected because
the format of the settings data
is not correct.
Check the format of the settings data. More detailed information might
be found in the system log. Escalate the issue including a log package
from the system.
Code 10521: “settings - invalid network settings - settings rejected” (Error)
Situation
Solution
The update of the ICMP
settings is rejected because
the network settings are not
valid.
Change the network settings in the settings data.
Code 10522: “settings - con
fl
ict between network addresses - settings rejected”
(Error)
Situation
Solution
The update of the ICMP
settings is rejected because
the network settings
can cause con
fl
icts and
communication issues over
the network.
Change the network settings. Make sure that the projector and the
ICMP are not connected to the same network. A different network
address should be set for each Ethernet port and the entered
addresses cannot be in the reserved range "192.168.254.0/24".
Code 10523: “settings - reserved network address range - settings rejected” (Er-
ror)
Situation
Solution
The update of the ICMP
settings is rejected because
the network settings are
trying to use reserved
network addresses.
Change the network settings. Make sure that the projector and the
ICMP are not connected to the same network. A different network
address should be set for each Ethernet port and the entered
addresses cannot be in the reserved range "192.168.254.0/24".
Code 10524: “settings - duplicated automation event - settings rejected” (Error)
Situation
Solution
The update of the ICMP
settings is rejected because
the automation settings data
contains duplicate entries in
the events section.
Change the automation events settings. Make sure all entries in the
events section are using different identi
fi
ers.
R5906594 ICMP 09/11/2016
27
Summary of Contents for ICMP
Page 1: ...ICMP Service Manual DP Alchemy R5906594 05 09 11 2016 ...
Page 4: ......
Page 6: ...Table of contents 2 R5906594 ICMP 09 11 2016 ...
Page 18: ...2 General 14 R5906594 ICMP 09 11 2016 ...
Page 20: ...3 Preventative maintenance actions 16 R5906594 ICMP 09 11 2016 ...
Page 70: ...4 Troubleshooting 66 R5906594 ICMP 09 11 2016 ...
Page 88: ...5 ICMP service procedure 84 R5906594 ICMP 09 11 2016 ...