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Barco CX-20, Installation Manual

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Barco CX-20 Installation Manual Download Page 91

91

R5900102 /02

CX-20

Image 6

–

38 XMS cloud

What can be done?

1.

Check your network settings or register your device to XMS Cloud.

Follow procedure as described in

“

Registration to XMS Cloud

”

, page 41

.

SmartCare

The SmartCare package is included in the purchase of each ClickShare Conference unit.

For those rare occasions when you encounter issues with our wireless conferencing solution, we have
launched SmartCare, a service package that provides your company with budget predictability, swift hardware
replacement and expert support from both Barco and our partners for up to 5 years.

6.26 Firmware Update

About Firmware update

The firmware of the Base Unit can be updated via the web interface. The latest version of the firmware is
available on Barco's website.

CX-20 Configurator

Summary of Contents for CX-20

Page 1: ...ENABLING BRIGHT OUTCOMES Installation manual CX 20...

Page 2: ...Registered office Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com en support www barco com Barco NV Beneluxpark 21 8500 Kortrijk Belgium www barco com en support www barco com...

Page 3: ...f any complaints The period of guarantee begins on the date of transfer of risks in the case of special systems and software on the date of commissioning at latest 30 days after the transfer of risks...

Page 4: ...is strongly suggested to maintain the maintenance and support agreement without interruption Barco reserves the right not to restart maintenance following an interruption by the customer 3 Terms of Us...

Page 5: ...NTATION ARE PROVIDED AS IS WITHOUT EXPRESS OR IMPLIED WARRANTY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL THE COPYRIG...

Page 6: ...ub com libical libical releases download v1 0 1 eudev 3 2 7 http dev gentoo org blueness eudev kmod 25 https cdn kernel org pub linux utils kernel kmod bridge utils 1 6 https cdn kernel org pub linux...

Page 7: ...V3 5 0 crda 4 14 https git kernel org pub scm linux kernel git mcgrof crda git snapshot libnl 3 4 0 https github com thom311 libnl releases download libnl3_4_0 cryptsetup 2 0 6 https cdn kernel org p...

Page 8: ...org pub gnome sources gssdp 1 0 libsoup 2 62 3 http ftp gnome org pub gnome sources libsoup 2 62 gst1 libav 1 14 4 https gstreamer freedesktop org src gst libav gst1 plugins base 1 14 4 https gstreame...

Page 9: ...ing 1 0 6 http download rsyslog com liblogging libnspr 4 20 https ftp mozilla org pub mozilla org nspr releases v4 20 src libnss 3 42 1 https ftp mozilla org pub mozilla org security nss releases NSS_...

Page 10: ...io archive qt 5 12 5 12 4 submodules qt5multimedia 5 12 4 https download qt io archive qt 5 12 5 12 4 submodules qt5quickcon trols 5 12 4 https download qt io archive qt 5 12 5 12 4 submodules qt5quic...

Page 11: ...com ubuntu pool main t ttf arphic uming dejavu fonts 2 34 http downloads sourceforge net project dejavu dejavu 2 34 sazanami fonts 20040629 http sourceforge jp projects efont downloads 10087 unfonts 1...

Page 12: ...lar 7 2 0 https github com angular angular git bcrypt 3 0 6 https github com kelektiv node bcrypt js bcryptjs 2 4 3 https github com dcodeIO bcrypt js body parser 1 18 3 https github com expressjs bod...

Page 13: ...i express tslib 1 9 0 http typescriptlang org ws 7 1 1 https github com websockets ws zone js 0 8 26 https github com angular zone js uboot f44ca27357563 e9ed43f1ff76d3 bd8dd14f4747e https github com...

Page 14: ...x linux rga NXP SDK 2 5 0 https www nxp com support developer resources software development tools mcuxpresso software and tools mcuxpresso software development kit sdk MCUXpresso SDK tab Design_Tools...

Page 15: ...his equipment Operation with non approved equipment or unshielded cables is likely to result in interference to radio television reception FCC RF Radiation Exposure Statement This device is capable of...

Page 16: ...s device type complies with this limit The highest SAR value reported to the IC for this device type when using in portable exposure conditions is 1 15 W kg Informations concernant l exposition aux fr...

Page 17: ...ertification DAS Cet appareil est galement con u pour satisfaire aux exigences concernant l exposition aux ondes radio lectriques tablies par Industrie Canada Le seuil du DAS adopt par le Canada est d...

Page 18: ......

Page 19: ...19 R5900102 02 CX 20 1 1 Documentation 20 1 2 Symbols and fonts 20 Introduction to the Installation Guide 1...

Page 20: ...ending on the CX 20 version some graphics might be different to the ones used in this manual This however does not have any effect on the functionality 1 2 Symbols and fonts Symbol overview The follow...

Page 21: ...21 R5900102 02 CX 20 CX 20 Specifications 2...

Page 22: ...set is sold in its specific region and it can only be used in that specific region because of WiFi regulations Components CX 20 set A standard CX 20 set consists of a Base Unit and 1 Conferencing Butt...

Page 23: ...IEEE 802 1X using the ClickShare Button in network integration mode Wireless transmission protocol IEEE 802 11 a g n ac and IEEE 802 15 1 Reach Adjustable with signal strength modulation max 30m 100...

Page 24: ...mm x 59 3 mm x 161 39 mm 0 57 x 2 354 x 6 354 Power consumption Powered over USB 5V DC 350mA Typical 500mA Maximum 2 3 About the Base Unit Base Unit functionality The Base Unit receives the wireless i...

Page 25: ...f the LED ring around the power button of the Base Unit give information on the status of the system LEDs behavior Explanation static red receiving content from the Button and streaming towards the di...

Page 26: ...Unit The serial number label containing the Barco part number the revision number production date week year and the serial number The product label with the applicable certification logos The product...

Page 27: ...27 R5900102 02 CX 20 3 1 Environmental Condition Check 28 3 2 Basic Workflow 28 Getting started 3...

Page 28: ...Environment Do not install the device in a site near heat sources such as radiators or air ducts or in a place subject to direct sunlight excessive dust or humidity Be aware that room heat rises to t...

Page 29: ...ed Audio only or Camera only conference room 35 4 9 Video signal connections to the Base Unit 36 4 10 Camera connection 37 4 11 Content Audio connection 37 4 12 Echo Canceling Speakerphone audio conne...

Page 30: ...perience and to assure the security of the overall system free updates are multiple times available It is recommended to connect the Base Unit to the network wired Ethernet connection or wireless conn...

Page 31: ...ount the device Mounting with screws 1 Take the mounting base out of the package 2 Place the mounting base on the wall or ceiling and mark the screw holes 1 1 Image 4 1 3 Select a drill bit slightly s...

Page 32: ...lation and can be used for temporary setups and in organizations where central management and 3rd party integration are not required The ClickShare Base Unit and Button s operate directly out of the b...

Page 33: ...d configuring the Base Units will need to be done manually Image 4 4 4 6 Network connected setup Overview This is the simplest installation which offers a seamless experience for employees and is the...

Page 34: ...are Mobile App AirPlay and Chromecast and will only be able to access the internet if the device supports to use data 3G 4G 5G at the same time Note that this requires that the Base Unit s access poin...

Page 35: ...ppen automatically Icons on the wallpaper indicate the availability and status of the peripherals in the room When one of them is not attached to the Base Unit allowing to create an audio only meeting...

Page 36: ...desktop app it allows you to connect the room speakerphone and microphone to your laptop for use in a conferencing call Video only room Video only rooms have just an USB camera connected to the Base U...

Page 37: ...It is up to the user to decide whether or not to send the audio signal together with the video signal The user can decide this by using the same tools as he would to control the laptop s speakers or...

Page 38: ...canceling speakerphone 1 Connect your speakerphone device via USB to the Base Unit When USB speakerphone is attached to the Base Unit this will output all audio Even if separate audio system is attach...

Page 39: ...on the power adapter of the ClickShare until it clicks Use the one which is applicable in your country Image 4 10 Power adapter 3 Connect the power cable to the wall outlet 4 15 Starting up for the f...

Page 40: ...device Preferred workflow 1 Plug in the power supply and HDMI cable The Base Unit starts up Image 4 11 2 Plug in a network cable The system checks for updates Image 4 12 If an update is available the...

Page 41: ...one to XMS cloud by the end customer preferred flow or reseller Online to XMS cloud 1 When software update is finished and reboot is done the customer will be asked to surf to https xms cloud barco co...

Page 42: ...any information and click Continue Image 4 16 Company information 6 Enter the device token to setup your device and to receive your 5 years of service coverage The device token is indicated on the Cli...

Page 43: ...using offline Several reasons are possible to use your product without registration When you cannot reach the XMS servers at this moment If you cannot accept the XMS eula if you do not want the smart...

Page 44: ...of your device Browse to http 192 168 2 1 The ClickShare Configurator starts up Image 4 20 Configurator startup 3 To change the language click on the drop down box of the current indicated language a...

Page 45: ...ng the network settings For more info see Basic configuration of the ClickShare device page 46 Your still have to register your device to get your 5 years warranty XMS Cloud note in Configurator When...

Page 46: ...e connected via WiFi to the Base Unit How to setup 1 Open an internet browser and browse to http 192 168 2 1 The ClickShare Configurator starts up Image 4 25 Configurator startup 2 To change the langu...

Page 47: ...is displayed 4 Click Next to continue The Configurator Login page is displayed Image 4 27 Configurator login page 5 Log in with the following default credentials These credentials can be changed later...

Page 48: ...ne date and time mode setting manually or via NTP Security select your desired security level Password Enter a new password to login to the ClickShare Configurator Network Setup the network settings S...

Page 49: ...5900102 02 CX 20 5 1 Pairing 50 5 2 ClickShare Extension Pack 51 5 3 ClickShare Extension Pack installer 51 5 4 ClickShare Windows Certified driver 52 5 5 ClickShare Desktop app 52 Preparing the Butto...

Page 50: ...o ways by plugging the Button to the Base Unit by using the Button Manager application running on your laptop To pair a Button to the Base Unit by plugging in 1 Insert the Button in one of the USB por...

Page 51: ...on pack 5 3 ClickShare Extension Pack installer Interactive setup In this setup the user runs the installer which will install the ClickShare Extension Pack on his computer after the user accepts the...

Page 52: ...ble windows during the installation ADDLOCAL This parameter indicated the type of the installation No parameter added installs only the launcher Windows environment variable The variable to be used is...

Page 53: ...2 CX 20 Installation When the ClickShare desktop app is not pre deployed in your IT environment you can download and install the software without administrator rights from www clickshare app Preparing...

Page 54: ...R5900102 02 CX 20 54 Preparing the Buttons...

Page 55: ...hare API remote control via API 82 6 17 Services SNMP 82 6 18 Security security level 83 6 19 Security passwords 85 6 20 Status information Base Unit 85 6 21 Date Time setup manually 86 6 22 Date Time...

Page 56: ...02 CX 20 56 The next topics are describing the local configurator Within some menus the Configurator is indicated as WebUI E g WebUI password that is the password to enter the Configurator CX 20 Conf...

Page 57: ...our configuration instead of using the menus To access the Configurator via the LAN 1 Open a browser Note Supported browsers are Internet Explorer Firefox Google Chrome and Safari 2 Browse to the IP a...

Page 58: ...anguage changes to the selected language 4 Enter the user name admin and the password read and accept the EULA and the Privacy policy and click OK By default the password is set to admin Warning It is...

Page 59: ...access the web interface using the fixed IP address 192 168 1 23 Make sure your own LAN adapter is set in the 192 168 1 x range To access the Configurator via a direct connection 1 Connect the Base U...

Page 60: ...ess is given on the startup page Older laptops might not support the 5 GHz Frequency Band If your Base Unit is set to that frequency range those devices will not be able to connect to the Base Unit vi...

Page 61: ...icking on ClickShare Configuration Wizard at the left bottom of each screen Personalisa tion Language on screen text See On Screen ID information page 62 Meeting room name location name and welcome me...

Page 62: ...dent from the Configurator language Meeting room name Location of the meeting room Welcome message to be displayed in the meeting room Show the network information Checked LAN information such as wire...

Page 63: ...nish French German Italian Japanese Korean Norwegian Portuguese Russian Spanish Swedish Meeting room name location and welcome message 1 Log in to the Configurator 2 Click Personalisation On screen ID...

Page 64: ...he Wallpaper selection pane is shown The current selected wallpaper is shown with a red border 3 Select one of the available wallpapers and click on Save Changes Note By default two general Barco wall...

Page 65: ...is sharing content The video output of the Base Unit is disabled when no content is shared This feature is especially useful when the Base Unit is integrated in a larger AK system 6 5 Personalisation...

Page 66: ...d image and click Change image Image 6 11 Change image 3 Browse for the desired image click Open to load the image The content of the file is checked and when valid format and size the file is uploade...

Page 67: ...frequency To manage the configuration files 1 Log in to the Configurator 2 Click Personalisation Configuration Files Image 6 13 Configuration files 3 To download a full backup click on Full Backup An...

Page 68: ...abled by checking the check box before HDMI Hot Plug display detection CEC Consumer Electronics Control CEC is a feature of HDMI designed to allow users to command and control devices connected throug...

Page 69: ...als An overview of the status of the Speakerphone Device microphone and speaker and Camera device is given Image 6 15 Peripherals 6 9 Wi Fi settings WARNING It is not allowed to operate the Base Unit...

Page 70: ...t the Buttons will need to be integrated in the corporate network This is not supported yet Click on here to start the Button configuration For more info see Buttons page 89 To change any Wi Fi settin...

Page 71: ...owing options are possible Access Point continue with the next blocks in this topic Off About frequency band channel selection In an ideal setup overlapping channels should not be used for two ClickSh...

Page 72: ...clicking on the drop down box and selecting the correct band Below the channel selection pane an indication is given of the available bandwidth of the current channel To see if sufficient bandwidth i...

Page 73: ...trators manage centrally and automate the assignment of IP addresses in an organization s network Using the Internet Protocol each machine that can connect to the Internet needs a unique IP address Wh...

Page 74: ...ick on the drop down box next to Method and select Manual The IP address subnet and gateway input fields are activated 2 Click in the input field of the IP address and fill out the 4 octets Note An ad...

Page 75: ...e of the Base Unit which require internet access 1 Check the check box next to Use a proxy server Image 6 20 Proxy settings The proxy settings become available 2 Enter the proxy server address Enter t...

Page 76: ...Key Infrastructure to distribute server and client certificates For some organizations this might be too big of a hurdle for those cases EAP TTLS and PEAP provide good alternatives Even though a X 50...

Page 77: ...allowed pem cer crt pb7 Base64 encoded DER File should at least contain the root CA certificate for your domain 4 Save configuration Using SCEP The Simple Certificate Enrolment Protocol SCEP is a prot...

Page 78: ...tion to save the settings 6 13 LAN Settings EAP TTLS security mode About EAP TTLS EAP TTLS Tunneled Transport Layer Security is an EAP implementation by Juniper networks It is designed to provide auth...

Page 79: ...3 Enter the Password The corresponding password for the identity that you are using to authenticate on the LAN network Per Base Unit each Button will use the same identity and password to connect to t...

Page 80: ...thentication process 4 Enter the Password The corresponding password for the identity that you are using to authenticate on the LAN network Per Base Unit each Button will use the same identity and pas...

Page 81: ...rmation about using Google Cast consult the user guide of your device The supported versions of Google Cast can be found on Barco s website www barco com clickshare The support of non released version...

Page 82: ...enable this function This check box is normally checked by default Checked remote control via API is allowed A password can be used to protect the access Not checked no remote control via API allowed...

Page 83: ...ble traps can be Alarm CPU temperature trap which indicates that CPU temperature exceeds the threshold Alarm Case Fan Speed trap which indicates the case fan is spinning too slow Alarm Process Not Run...

Page 84: ...sing the individual item in the Configurator When changing an individual item the security level indication will be adapted accordingly but no other settings will be changed automatically E g when lev...

Page 85: ...iguration password pane in the input field next to Old password and enter the old password 4 Click in the input field next to New password and enter a new password 5 Click in the input field next to C...

Page 86: ...re system reboot message with progress bar is displayed while rebooting takes place When the reboot is finished a re login is necessary 6 21 Date Time setup manually About Date Time setup The date and...

Page 87: ...to Date A calendar window opens The current date is indicated with a red background Image 6 33 Date selection 6 To change the month click on the left or right arrows next the month name until the desi...

Page 88: ...NTP 4 Enter a NTP server address next to NTP servers Enter the IP address or server name Note Multiple servers maximum 5 can be added separated by a comma 5 Click Save changes to apply A synchronizat...

Page 89: ...the standby button on the Base Unit is pressed Image 6 36 Energy savers How to change the display timeout 1 Log in to the Configurator 2 Click System Energy Savers 3 To set a display time out move the...

Page 90: ...access point or external access point settings should be filed out For an internal access point no settings are needed 6 25 XMS Cloud Integration Overview When your device is not registered and connec...

Page 91: ...it For those rare occasions when you encounter issues with our wireless conferencing solution we have launched SmartCare a service package that provides your company with budget predictability swift h...

Page 92: ...oad a firmware version click on Upload firmware A browser window opens 5 Browse to the file with the new firmware and click Open to start the upload Note This should be an enc file You might have to u...

Page 93: ...ore it will be overwritten Therefore it is important if you discover a problem with your system to download the logging immediately How to use 1 Log in to the Configurator 2 Click Support Updates Trou...

Page 94: ...ime setup procedure will be initiated as if the device came out of the box The unit needs to be connected to the internet to complete the first time setup How to reset 1 Log in to the Configurator 2 C...

Page 95: ...95 R5900102 02 CX 20 Firmware updates 7...

Page 96: ...e on a USB stick To update the Base Unit software by copying the software on a USB stick 1 Download the latest version of the firmware from Barco s website www barco com clickshare Click on Support an...

Page 97: ...97 R5900102 02 CX 20 Troubleshooting 8...

Page 98: ...Low signal strength Put the Base Unit closer to the meeting room table Change the orientation of the antennas at the back of the Base Unit Remove or limit as much as possible all obstructions between...

Page 99: ...hows this message suggesting to disable Aero to improve the performance of your laptop It is safe to ignore this message and choose Keep the current color scheme Your screen is not shown on the displa...

Page 100: ...int Daemon and or DHCP Server Configuration file is corrupted Browse to the Configuration tab on the Web Interface and press Load Default Settings ClickShare Base Unit does not start up correctly Conf...

Page 101: ......

Page 102: ...Barco NV Beneluxpark 21 8500 Kortrijk Belgium Registered office Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com R5900102 02 2020 09 16 Wi Fi...

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