Barco ClickShare, Service Manual

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8. Web Interface
The content of the Logging tab is displayed.
Image 8-39
Logging
3. To create a debug log, check the check box next to Debug Logging (3).
4. Reproduce the issue you want to report.
5. To download the current log fi le, click on Download Log (4).
6. To clear the current log fi le, click Clear Log (5).
7. • To enable logging by the ClickShare client (6):
- If the launcher service is running hold down the shift key while connecting the dongle to the PC, until logging is started.
- If the launcher service is not running : hold down the shift key while double clicking the ClickShare application.
The following message appears on the sys tray:
Image 8-40
Client logging
8. Click Apply .
8.26 ClickShare Help, Barco contact data
About ClickShare Help
All kind of manuals, fi rmware and software updates can be found on Barco’s website. For technical assistance contact your reseller.
How to consult
1. Log in to the ClickShare web interface.
2. Click the Help tab (1) and then click Contact (2).
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