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12
Warranty and Service
U.S. and Canadian Warranty
Information
Limited Warranty for Baratza
Grinders is 1 year. This warranty
covers all defects in materials or
workmanship (parts and labor) in-
cluding free ground transportation
to and from our repair facility within
US and Canada. This warranty
does not apply to: improper use,
lack of cleaning, abuse, normal
wear and tear, lack of proper ad-
justment, foreign objects (stones,
screws, etc) in the beans, or uses
outside the intended use of grind-
ing whole roasted coffee beans. If
your grinder fails within one year,
e-mail [email protected] or
call 425-641-1245. If the problem
cannot be solved over the phone
and the problem is determined to
be a warranty issue, then Baratza
will deliver an identical or compa-
rable replacement to your door,
free of charge and arrange to have
your “failed” grinder returned to us.
When you receive your replace-
ment grinder, use the carton and
packing material and shipping la-
bel to return your “failed” grinder by
dropping if off at any UPS pickup
locations. If the grinder is outside
US or Canada the customer is re-
sponsible for the shipping of the
grinder for repair.
International Warranty
Information
Go to: www.baratza.com for war-
ranty information on grinders sold
outside the United States.
Proof of Purchase
and Product Registration
You can register your grinder at
www.baratza.com. Registration
will enable us to contact you in the
unlikely event of a product safety
notification and assist us in com-
plying with the provisions of the
Consumer Product Safety Act. The
serial number is located on the
bottom of the grinder. Please keep
your sales receipt that shows the
date of purchase.
For repairs or Questions
e-mail: [email protected]
For parts and information go to:
www.baratza.com
For all other inquiries call:
425-641-1245