8 Product Support
8.1 Cleaning Instructions
Handle the sensor with care during installation and operation. Sensor windows soiled by fingerprints, dust, water, oil, etc.
may create stray light that may degrade the peak performance of the sensor.
Clean as necessary using:
•
Optical lens cleaner designed for coated optics
•
Optical wipes designed for coated optics
Alternatively, use a soft, clean cloth and isopropyl alcohol or a soft, clean cloth and a mild soap or detergent with lukewarm
water. Do not use any other chemicals for cleaning (for example, avoid vinegar or ammonia-based products because they
will damage the surface).
Canned air may also be used to blow dust from the sensor.
8.2 Back Up the Sensor
Use the following procedure to create a backup of the ZMX sensor.
1. Connect to the desired sensor.
Note:
The sensor can be running, however, consider the status of the connected equipment (for
example, the PLC) prior to creating a backup.
2. On the
Sensor Maintenance
pane, click
Backup Device
.
3. Navigate to the desired location.
4. Click
Start
.
All settings, including sensor name, IP address, subnet mask, and gateway are saved. The backup is saved as a .bak
file.
8.3 Restore the Sensor
Use the following procedure to restore the ZMX sensor from a saved file.
1. Connect to the desired sensor.
Note:
The sensor can be running, however, consider the status of the connected equipment (for
example, the PLC) prior to restoring the sensor.
2. On the
Sensor Maintenance
pane, click
Restore Device
.
3. Navigate to the desired .bak file.
4. Select options.
a) Select the
Overwrite IP Address, Subnet Mask and Gateway
checkbox (default) if you do not want to keep the
current information from the connected sensor.
b) Select the
Overwrite Sensor Name
checkbox (default) if you do not want to keep the current sensor name of the
connected sensor.
5. Click
Start
.
The sensor settings are restored to those from the .bak file.
6. Reboot the sensor.
8.4 Repairs
Contact Banner Engineering for troubleshooting of this device.
Do not attempt any repairs to this Banner device; it
contains no field-replaceable parts or components.
If the device, device part, or device component is determined to be
defective by a Banner Applications Engineer, they will advise you of Banner's RMA (Return Merchandise Authorization)
procedure.
Important:
If instructed to return the device, pack it with care. Damage that occurs in return shipping is not
covered by warranty.
ZMX Series 3D Time of Flight Sensor
48
www.bannerengineering.com - Tel: + 1 888 373 6767
