Troubleshooting 38
How to factory reset the BeoSound Shape amplifier tile
In some cases it can be necessary to factory reset the amplifier tile. For instance, if the amplifier tile is in Master mode and it should be
reconfigured to the default Slave mode. Remember that in a complete setup, only one amplifier tile can have the Master role.
A factory reset of the amplifier tile can be done in the following way:
1. Connect the amplifier tile to a BeoSound Core via the USB connection.
2. Power up both units and let the BeoSound Core boot up.
The BeoSound Core does not need to be connected to the network.
The BeoSound Core has finished booting when the LED turns solid white (connected to network) or is flashing orange (not connected to the
network).
3. After the BeoSound Core has booted, make a reset by inserting e.g. a straightened paper clip in the pinhold on the back of the product.
Note: This will factory reset the BeoSound Core and the connected amplifier tile.
4. Some seconds after the reset, the amplifier tile LED will turn magenta for 3 seconds.
5. When the magenta colour is seen on the amplifier tile, quickly pull out the USB cable.
If the USB cable is not pulled out, the amplifier tile will again convert to Master mode, when the BeoSound Core boots up.
RESET
POWER
LINE-IN/OPTICAL
OPTICAL OUT
ETHERNET
DPL
POWER LINK
5V 0.5A
USB B
USB A
CO
MM
OUT
CO
MM
IN
OP
TIC
AL-
IN
PO
WE
R L
INK
SLAVE MODE
MASTER MODE
LED Indicator
