Troubleshooting 45
Troubleshooting
ALAC lossless files not playing
Not all music formats are supported. ALAC lossless files can be converted.
AP not visible in list
A home router/AP is not shown if SSID (name of home router/AP) is hidden. Only 2.4 GHz routers are visible to the BeoSound Moment.
BeoRemote One
To use the BeoRemote One with the BeoSound Moment, the BeoRemote One shall have
BeoSound
added to the
Product Options
.
BeoSound Essence Remote with BeoSound Moment
BeoSound Essence must be set to Mode 1 to operate BeoSound Moment; do
the following:
- Press the mode button using a thin pointy device, e.g. a paper clip (see
)
and an LED will start blinking
.
- Press
�
(right arrow)
one or more times until the LED next to B is blinking.
Also
�
(left arrow) may be used.
- Let go and wit approx. 5 s until LED switch Off. Mode 1 is set.
BeoLink Converter NL/ML setup
BeoSound Moment only supports integrated setup with one product (TV (Network Link) or BeoLink Converter NL/ML) until multiroom is released.
The BeoLink Converter NL/ML can be set as either AM or AVM depending on the Master Link setup.
Ensure that TVs as well as BeoLink Converter NL/ML are SW updated.
The IP address of the BeoLink Converter NL/ML can be discovered using the freeware network scanner 'Fing', after which a ServiceTool computer
can be connected for SW update. It is recommended to use the solution for Mobile Phones or Tablets.
See also 'TV speakers'
Connection problem when moved to new location
When a BeoSound Moment is moved to a new location, and where the router/AP is new, a yellow symbol is present in the lower right corner of
the display.
Press the symbol on the display, and follow instructions.
D
C
B
A
Summary of Contents for BeoSound Moment
Page 69: ...69...
