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FAQ 

 
 
 
Summary  
What is the battery life of Beoplay H9i?  
Question  
What is the battery life of Beoplay H9i?  
Answer  
If you play music at a moderate volume, the battery in your Beoplay H9i can support up to 18 
hours of playback.  
In general, battery life depends on volume, music intensity, and equalizer settings. This means 
that the battery drains faster at a higher volume when playing higher intensity music like rock or 
heavy metal.  

 

 

Summary  
My Beoplay H9i is not working properly, what should I do?  
Question  
My Beoplay H9i is not working properly, what should I do?  
Answer  

 

If you are wearing the headphones, remove them from your head and put them on again 
after 2 seconds. 

 

Remove the headphones, turn them off, and turn on again. Put on the headphones and 
check whether they work properly now. 

 

Alternatively restore to factory settings or remove the battery shortly 

 

Summary  

 

My Beoplay H9i remains on while the switch is in off position, what can I do ?  

 

Question  

 

My Beoplay H9i remains on while the switch is in off position, what can I do ?  

 

Answer  

 

There are 2 ways to power off your Beoplay H9i. 
 * Move switch to ON position and then move it to OFF position. 
 * Remove the battery from the battery compartment and re-insert it by following these 
steps: 
 
 1. Turn the left earphone cap counter-clockwise to open the battery compartment. 
 
        
 
 2. Remove the metal cover. If needed, press down on the cover’s edge to release it. This 

Summary of Contents for Beoplay H9i

Page 1: ...remove them from your head and put them on again after 2 seconds Remove the headphones turn them off and turn on again Put on the headphones and check whether they work properly now Alternatively rest...

Page 2: ...e battery with the marker pointing upward To close the cap align the mark inside the headphones with the mark on the cap and turn clockwise to lock it 5 Restart your Beoplay H9i and check whether the...

Page 3: ...mode White solid 5 seconds and then off Paired with Bluetooth device Orange Transparency is turn on Summary Why doesn t the automatic play pause function work properly Question Why doesn t the automa...

Page 4: ...Beoplay H8i To disable the automatic play pause function press and hold the middle button on the right headphone for 5 seconds until the indicator light flashes blue and then double press the middle b...

Page 5: ...mobile phone laptops or 2 4 GHz routers Try to keep the headphones away from other active devices Summary How do I exchange the battery Question How do I exchange the battery Answer Turn the left earp...

Page 6: ...es in the colour of the leather and signs of wear are normal While occasional exposure to water is not a problem leather is not waterproof and therfore a periodic treatment with neutral coloured leath...

Page 7: ...p It is also advisable to charge the headphones fully before you initiate any software updates Summary What materials are used for the leather treatment Question What materials are used for the leathe...

Page 8: ...cause IATA air freight regulations do not allow battery capacity to exceed 30 during shipment It is advisable to first charge your headphone before using it Summary Can I stream music or accept a call...

Page 9: ...the battery completely the charges can go up to several thousand cycles Therefore it is recommended to charge your Beoplay products when necessary e g every second day and store in normal room temper...

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