This chapter lists all of the Panel Messages and
explains each one. Some Panel Messages have
corresponding Message Codes. If so, the Message
Code appears below the Panel Message.
MESSAGE CODES
The easiest way to explain a Message Codes is with a
troubleshooting scenario. For example, what happens
if the spa water overheats? The panel will display “The
water is too hot”. Also, the control system will capture
the following information and save it in a fault log:
• Time-Of-Day.
• Water temperature, Set Temperature.
• The number of days that have passed since the
water overheated.
• Temperature Range.
• Heat Mode.
• Message Code.
The Message Code links the Panel Message to the
corresponding Fault Log information. On this panel,
both the Panel Message text and the Message Code
are displayed in the fault log.
GENERAL MESSAGES
Several alerts and messages may be
displayed in a sequence.
Possible freezing condition
A potential freeze condition has been detected, or the
Aux Freeze Switch has closed. All water devices are
activated. In some cases, pumps may turn On and Off
and the heater may operate during Freeze Protection.
This is an operational message, not an error indication.
The water is too hot
Message Code: M029 *
The system has detected a spa water temp of 110°F
(about 43°C) or more, and spa functions are disabled.
System will auto reset when the spa water temp is
below 108°F (about 42°C). Check for extended pump
operation or high ambient temp.
The water level is too low
This message can only appear on a system that uses a
water level sensor. It appears whenever the water level
get too low (or the water level sensor is disconnected),
and automatically disappears when the water level is
adequate. Pumps and the heater turn Off when this
message appears.
HEATER-RELATED MESSAGES
The water flow is low
Message Code: M016 *
There may not be enough water flow through the
heater to carry the heat away from the heating element.
Heater start up will begin again after about 1 minute.
See “Flow Related Checks” below.
The water flow has failed
Message Code: M017 *
There is not enough water flow through the heater to
carry the heat away from the heating element and the
heater has been disabled. See “Water Flow Checklist”
on page 37 . After the problem has been resolved, reset
the message **.
The heater may be dry **
Message Code: M028 *
Possible dry heater, or not enough water in the heater
to start it. The spa is shut down for 15 minute. Reset this
message* to reset the heater start-up. See “Water Flow
Checklist” on page 37.
The heater is dry **
Message Code: M027 *
There is not enough water in the heater to start it. The
spa is shut down. After the problem has been resolved,
you must reset the message* to restart heater start up.
See “Water Flow Checklist” on page 37.
The heater is too hot **
Message Code: M030 *
One of the water temp sensors has detected 118°F (about
48°C) in the heater and the spa is shut down. You must
reset the message* when water is below 108°F (about
42°C). See “Water Flow Checklist” on page 37.
Flow-related checks
Check for low water level, suction flow restrictions, closed
valves, trapped air, too many closed jets and pump
prime. On some systems, even when spa is shut down
by an error condition, some equipment may occasionally
turn on to continue monitoring temperature or if freeze
protection is needed. See “Water Flow Checklist”
on page 37.
EXIT
and
CLEAR
Buttons
Some messages can be reset from the panel. Messages that can be reset will appear
with a Clear button (B). If the message has an Exit button (A), the Message icon will
remain on the Main screen once you exit the Message screen.
TP700
USER GUIDE
42370 Rev A
31
30
Balboa Water Group | Your Single Source Solution
A
B
Heater
Control System
PANEL MESSAGES
*
* *
View page 39 for instructions on how to review the Fault Log that corresponds with the Message Code.
This message can be reset from the panel using the CLEAR button (see page 31).
*
* *
View page 39 for instructions on how to review the Fault Log that corresponds with the Message Code.
This message can be reset from the panel using the CLEAR button (view “EXIT and CLEAR Buttons” notes above).
