Axis V5914 User Manual Download Page 1

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AXIS V5914 PTZ Network Camera

User Manual

Summary of Contents for V5914

Page 1: ...AXIS V5914 PTZ Network Camera User Manual ...

Page 2: ... registered trademarks of SD 3C LLC in the United States other countries or both The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Regulatory Information Europe This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Co...

Page 3: ...osed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your...

Page 4: ...d result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoided could result in damage to property Other Message Levels Important Indicates significant information which is essential for the product to function correctly Note Indicates useful information which...

Page 5: ...Camera to an SDI Device 17 Basic Setup 17 Video and Audio 18 Set Up Video Streams 18 Stream Profiles 19 Camera Settings 20 Overlay 21 Set Up Audio 23 Audio Clips 25 Configure the Live View Page 26 PTZ Pan Tilt Zoom 28 Preset Positions 28 OSDI Zones 28 Advanced 29 Control Queue 30 Detectors 31 Audio Detection 31 Applications 32 Application Licenses 32 Upload Application 32 Application Consideration...

Page 6: ...ntents Advanced 54 Reset to Factory Default Settings 54 Troubleshooting 55 Check the Firmware 55 Upgrade the Firmware 55 Symptoms Possible Causes and Remedial Actions 55 Technical Specifications 58 Connectors 61 Performance Considerations 63 6 ...

Page 7: ...alanced audio in right 8 BNC connector SDI 9 HDMI connector 10 11 12 13 14 10 SD card slot SDHC 11 Status LED indicator 12 I O connector 13 Control button 14 Tally LED 3x Connectors and Buttons For technical specifications see page 58 BNC Connector The BNC connector is used for connecting broadcast equipment using SDI Connect a 75 Ohm coaxial SDI cable CAUTION The connector may be hot during norma...

Page 8: ...activated Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts glass break detectors etc When a signal is received the state changes and the input becomes active shown under System Options Ports Devices Power Connector 2 pin terminal block for power input Use a Safety Extra Low Voltage SELV compliant limited po...

Page 9: ...or 10 seconds for normal operation after startup completed Amber Steady during startup Flashes during firmware upgrade Amber Red Flashes amber red if network connection is unavailable or lost Red Flashes red for firmware upgrade failure Microphone power LED Indication Unlit Phantom power off Blue Phantom power on Note The tally LED can be configured to be lit or unlit during normal operation To co...

Page 10: ...tility to locate the product on the network For information about how to discover and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari Preferences 3 Enter your user name and password If this is the first time the product is accessed the root password must first ...

Page 11: ...nd the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed ...

Page 12: ... Live View page 1 Go to Setup Live View Config 2 Under Action Buttons select Show manual trigger button AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC on page 15 for more information The toolbar displays the following buttons The Play button connects to the Axis product and starts playing a media stream The ...

Page 13: ...ectangle surrounding the area to be magnified To zoom out rotate the mouse wheel Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 29 Select a PTZ preset position to steer the camera view to the saved position See Preset Positions on page 28 Pan and Tilt bars Use the arrows...

Page 14: ...mand transmission so that there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when th...

Page 15: ...ods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi Window...

Page 16: ...edia amp rtsp ip axis media media 3gp Access from Windows Applications AXIS Streaming Assistant is an application that makes video and audio streams from an Axis camera accessible in streaming applications such as Skype or Adobe Flash Media Live Encoder Axis Streaming Assistant can be downloaded free of charge from www axis com support downloads When AXIS Streaming Assistant is installed on a comp...

Page 17: ...um resolution does not match that of the camera the capture mode in the camera has to be changed to match the resolution of the display Go to Setup Video and Audio Camera Settings and select a capture mode that matches the display Note Only capture modes containing the text HDMI can be used with the HDMI connector Connect the Camera to an SDI Device The camera can be connected to an SDI device and...

Page 18: ...e pixel counter can be used When setting up a video stream see Set Up Video Streams on page 18 Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply When accessing the Live View page in Internet Explorer with AXIS Media Control...

Page 19: ...bit rate would usually increase as well If there is a surplus in bandwidth this may not be an issue and selecting Variable bit rate VBR will be sufficient But if bandwidth is limited it is recommended to control the bit rate by selecting Maximum bit rate MBR When the activity in the scene increases VBR adjusts the bit rate according to the complexity using up more bandwidth for increased activity ...

Page 20: ...ttings Increasing the Color level increases the color saturation The value 100 gives maximum color saturation and the value 0 gives minimum color saturation The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower ...

Page 21: ... to Auto to automatically switch between On and Off according to the lighting conditions Image Settings Important The autofocus behavior is affected by factors such as light conditions contrasts in the scene and objects moving in and out In these conditions or scenes a manual focus could be preferable to enhance performance and allow the camera to focus faster Autofocus enabled Autofocus enables t...

Page 22: ...rlay image the image must first be uploaded to the Axis product The uploaded image should be a Windows 24 bit BMP image with maximum 250 colors The image width and height in pixels must be exactly divisible by 4 and cannot be larger than the maximum image resolution If combining text and image overlays take into consideration that the text overlay occupies 16 or 32 pixels in height depending on th...

Page 23: ... also when the action rule is not active Create the action rule 1 Go to Events Action Rules 2 Click Add to create a new rule 3 Select a Trigger and optionally a Schedule and Additional conditions See the online help for details 4 From the Actions list select Overlay Text 5 Enter the text to display in the Text field This is the text that D will be replaced by 6 Specify the Duration The text can be...

Page 24: ...e is too low and you want to increase it This option is not available when the Line source is selected The Microphone power option provides DC power for an external microphone Microphone power should only be used with microphones that have no battery This setting should not be enabled when using a dynamic or battery powered microphone Use the Input gain to control the volume of the audio input If ...

Page 25: ... sound is too high choose a lower dB value Audio Clips An audio clip is a sound file that can be played when events occur or directly from the Live View page The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product To add download modify or remove audio clips go to Video Audio Audio Clips For more information see the online help To configure th...

Page 26: ... new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Viewer Settings To configure options for the viewer go to Live View Config Viewer Settings Select Show viewer toolbar to display the AXIS Media Cont...

Page 27: ...n frame Defining the link as a web link will open the link in a new window Output Buttons External I O devices connected to the Axis product s output ports can be controlled directly from the Live View page To display output buttons in the Live View page 1 Go to Setup Live View Config 2 Under Output Buttons select the type of control to use Pulse activates the output for a defined period of time T...

Page 28: ...The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window To set a customized home position select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance H The default Home position called Home will still be available The product can be configured to re...

Page 29: ... than the distance at which the uninteresting objects tend to appear See illustration below where x is the near focus limit value x Move speed sets the speed of the camera s pan and tilt movements The default setting is maximum speed When using a joystick or emulating one with the mouse the Enable proportional speed setting can be used to reduce the maximum pan tilt movement speed i e the speed th...

Page 30: ...ntrol Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 42 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardl...

Page 31: ... 0 100 where 0 is the most sensitive and 100 the least sensitive 1 Go to Detectors Audio Detection 2 Set the audio alarm level and click Save 3 Go to Events Action Rules and set up an action rule see Set Up Action Rules on page 34 Detected audio is indicated by colored peaks in the Activity indicator An event is triggered when detected audio rises above or falls below the threshold value which is ...

Page 32: ...icable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be...

Page 33: ... PTZ Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default Settings 33 ...

Page 34: ...one trigger for the action rule select Additional conditions and click Add to add additional triggers When using additional conditions all conditions must be met to trigger the action To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated agai...

Page 35: ...orage device is unavailable removed full locked or if other read or write problems occur This can for example be used to send maintenance notifications Recording Triggers the rule when the Axis product records to the storage device The recording status trigger can be used to notify the operator for example by flashing LED lights if the product has started or stopped to record to the storage device...

Page 36: ...mation needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK Recipient Types The following recipients are available Recipient Use with action Notes Email Send Images Send Notification Send Video Clip An email recipient can contain multiple email addresses FTP Send Images Send Video Clip SFTP Send Images Send Video Clip Encrypted file transfer using SSH File ...

Page 37: ... Go to Events Recipients and click Add 2 Enter a Name and select Email from the Type list 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider from the Provider list 5 Enter the user ID and password for the email account 6 Click Test to send a test email To set up an email recipient using for example a corporate email s...

Page 38: ...o Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 38 ...

Page 39: ...igured under System Options Date Time see Date Time on page 44 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter Recording time List recordings that started between the From and To times Event List recordings that were triggered by a specific event Select continuous to list continuous recordings Sto...

Page 40: ...ng dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback window Continuous Recording The Axis product can be configured to continuously save video to a storage device For information about storage devices see...

Page 41: ...ng the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matches...

Page 42: ...ed the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basi...

Page 43: ...based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Ser...

Page 44: ...as described above 2 Go to Setup System Options Security Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as C...

Page 45: ... Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for conn...

Page 46: ...ows 7 Windows Vista right click the command prompt icon and select Run as administrator To open a command prompt in Mac OS X open the Terminal utility from Application Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AV...

Page 47: ... NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options Network TCP IP Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP serv...

Page 48: ...r network using UPnPTM Note that UPnPTM must be enabled in the product see System Options Network UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alt...

Page 49: ...AXIS Video MIB Management Information Base for video hardware can be used to monitor Axis specific hardware related issues that may need administrative attention For more information about AXIS Video MIB and to download MIB files go to www axis com techsup To enable and configure SNMP in the Axis product go to the System Options Network SNMP page Depending on the level of security required select ...

Page 50: ...tocol Bonjour can be disabled under System Options Network Bonjour Storage SD Card NO NO NOTICE TICE TICE To prevent data corruption the SD card should be unmounted before removal Note For SD card recommendations see www axis com The Axis product supports SD SDHC SDXC cards The following SD card file systems are supported ext4 recommended due to its resilience against data loss if the card is ejec...

Page 51: ...e system the card will automatically be formatted to ext4 Important If autoformat is enabled only use new or empty SD cards Any data stored on the card will be lost when the card is inserted into the Axis product To enable automatic formatting follow these steps 1 Open the Axis product s webpages and go to Setup System Options Storage 2 Click SD Card 3 Under General Settings select Autoformat to 4...

Page 52: ...s go to System Options Ports Devices I O Ports Each port can function as input or output Input as Open circuit The input becomes active when the circuit is grounded by for example a REX device It remains inactive as long as its normal state equals its current status Input as Grounded circuit The input becomes active when the circuit is opened by for example a monitor Output as Open circuit The out...

Page 53: ...any of the captions are links to the proper Setup page Logs Reports The System Options Support Logs Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can als...

Page 54: ...configuration Most parameters can be set and modified from this page To open Plain Config go to System Options Advanced Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation a...

Page 55: ...st functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under ...

Page 56: ...P Address and Access the Video Stream on Axis Support web at www axis com techsup Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date Time on page 44 The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traff...

Page 57: ...curity Audio Support Check that the correct Audio Input source is selected under Setup Video Audio Audio Settings Poor audio quality Stuttering Reduce the number of listeners and viewers Decrease image resolution and compression Unsynchronized audio and video using H 264 Synchronize the product s date and time settings with an NTP server Go to Setup System Options Date Time Distorted audio Check t...

Page 58: ... preset positions Control queue On screen directional indicator Adjustable zoom speed Video compression H 264 High Baseline and Main profile MPEG 4 Part 10 AVC Motion JPEG Resolutions 1280 x 720 HDTV 720p to 320 x 180 HDMI SDI Up to HDTV 720p Frame rate Up to 50 60 fps 50 60 Hz Video streaming Multiple streams in H 264 and Motion JPEG H 264 and Motion JPEG 1 stream in full resolution and frame rat...

Page 59: ...output 3 5 mm unbalanced stereo output Output Output impedance 100 Ω short circuit proof Signal to Noise ratio 87 dB Bandwidth 20 Hz 20 kHz may be limited by sample rate THD N 0 03 10 kΩ load Maximum output level 0 707 Vrms SDI THD N 0 03 Bandwidth 20 Hz 20 kHz Signal to Noise ratio 87 dB 0 dB gain 83 dB 30 dB gain HDMI THD N 0 03 Bandwidth 20 Hz 20 kHz Signal to Noise ratio 87 dB 0 dB gain 83 dB ...

Page 60: ...ion of additional applications see www axis com acap Event triggers Analytics edge storage events external input Event actions File upload via FTP SFTP HTTP HTTPS network share and email Notification via email HTTP HTTPS and TCP Send video clip Send SNMP trap Video and audio recording to edge storage Pre and post alarm video buffering Go to PTZ preset External output activation Day night vision mo...

Page 61: ...densing Storage conditions Temperature 20 C to 60 C 4 F to 140 F Humidity 10 85 RH non condensing Approvals EN 55022 Class A EN 55024 EN 61000 6 1 EN 61000 6 2 EN 61000 3 2 EN 61000 3 3 FCC Part 15 Subpart B Class A ICES 003 Class A VCCI Class A KCC KN 22 Class A KN 24 C tick AS NZS CISPR 22 Class A IEC EN UL 60950 1 EN 50581 Dimensions 180 x 136 x 136 mm 7 1 x 5 4 x 5 4 in Weight 1 49 kg 3 3 lb I...

Page 62: ... load e g a relay a diode must be connected in parallel with the load for protection against voltage transients 0 to max 30 V DC open drain 100 mA Power Connector 2 pin terminal block for DC power input Use a Safety Extra Low Voltage SELV compliant limited power source LPS with either a rated output power limited to 100 W or a rated output current limited to 5 A Audio Connector 3 5 mm audio connec...

Page 63: ...ected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Using HTTPS...

Page 64: ...User Manual Ver M2 2 AXIS V5914 PTZ Network Camera Date July 2015 Axis Communications AB 2015 Part No 1491442 ...

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