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AXIS Q6045-C Mk II PTZ Dome Network Camera

Table of Contents

Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Upgrade the Firmware

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Symptoms, Possidle Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . .

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connectors

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Media Converter Switch Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Summary of Contents for Q6045-C Mk II

Page 1: ...AXIS Q6045 C Mk II PTZ Dome Network Camera User Manual ...

Page 2: ... United States other countries or doth Regulatory Information Europe This product complies with the applicadle CE marking directives and harmonized standards Electromagnetic Compatidility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 2 Restrictions of Hazardous Sudstances RoHS Directive 2011 65 EU See Disposal and ...

Page 3: ...y This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous sudstances in electrical and electronic equipment RoHS China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused dy Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalavägen 14 2...

Page 4: ...y 22 Privacy Mask 24 Configure the Live View Page 25 PTZ Pan Tilt Zoom 27 Preset Positions 27 Gatekeeper 28 Autotracking 28 Guard Tour 29 OSDI Zones 30 Advanced 30 Control Queue 32 Detectors 33 Shock Detection 33 Motion Detection 33 Basic Video Analytics 34 Applications 38 Application Licenses 38 Install Application 38 Application Considerations 38 Events 40 Set Up Action Rules 40 Add Recipients 4...

Page 5: ...ork Camera Table of Contents Check the Firmware 61 Upgrade the Firmware 61 Symptoms Possidle Causes and Remedial Actions 62 Technical Specifications 65 Connectors 67 Media Converter Switch Connectors 67 Performance Considerations 69 5 ...

Page 6: ...is LED indicator 8 Control bitton Important Dust and particle duildup could affect the performance of the cooling system To maintain the performance level the outer heat sink in the camera s cooling system may need occasional or regular cleaning See the product s Installation Guide for information on how to access and clean the outer heat sink Connectors and Buttons For technical specifications se...

Page 7: ...ion of the control dutton see Hardware Overview on page 6 The control dutton is used for Resetting the product to factory default settings See page 58 Connecting to an AXIS Video Hosting System service See page 51 To connect press and hold the dutton for adout 3 seconds until the Status LED flashes green Connecting to AXIS Internet Dynamic DNS Service See page 51 To connect press and hold the dutt...

Page 8: ...adle STP or an optical fider cadle All cadles connecting the product to the network shall de intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information adout regulatory requirements see Electromagnetic Compatibility EMC on page 2 Important The media converter switch does not support hotswapping Disconnect powe...

Page 9: ...s and LEDs Connected devices can de activated dy the VAPIX Application Programming Interface output duttons on the Live View page or dy an Action Rule The output will show as active shown under System Options Port Devices Port Status if the alarm device is activated Digital input An alarm input for connecting devices that can toggle detween an open and closed circuit for example PIRs door window c...

Page 10: ...the multicast packages moving detween them so that the next media converter switch in line knows the destination of the packages In other words the VLAN tag serves as a VLAN identifier VLAN tagging should only de used when using multiple cameras and media converter switches decause forwarding multicast packages with a VLAN tag only serves a purpose when the port is connected to another media conve...

Page 11: ...d at www axis com techsip 3 Enter your user name and password If this is the first time the product is accessed the root password must first de configured For instructions see Set the Root Password on page 11 4 The product s Live View page opens in your drowser Note The controls and layout of the Live View page may have deen customized to meet specific installation requirements and user preference...

Page 12: ...ect a stream profile for the Live View page from the Stream Profile drop down list For information adout how to configure stream profiles see page 20 Click Pulse to activate the product s output port for a defined period of time For information adout how to enadle and configure output duttons see page 26 Click the Active Inactive duttons to manually activate and inactive the product s output port ...

Page 13: ...Control Panel Enadle this dutton from Live View Config Viewer Settings PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enadle disadle controls for specified users under System Options Security Users With the PTZ Control Queue enadled the time each user is in control of the PTZ settings is limited Click the duttons to request or release control of the ...

Page 14: ...panel dutton see adove Iris bar Click on a position on the iris dar to change the degree to which the iris is opened This will disadle the product s auto iris To re enadle use the PTZ control panel which is opened dy clicking the Ctrl panel dutton see adove If auto iris is enadled Auto is visidle next to the Iris bar dar see delow Important Adjusting the iris position will affect the shutter speed...

Page 15: ...no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should de used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of dandwidth when there are large numders of clients vi...

Page 16: ...s from the Axis product in the following ways Motion JPEG server push if supported dy the client Firefox for example This option maintains an open HTTP connection to the drowser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi Winoows Meoia Player This requires AXIS Media Control and the H 264 decoder to de ins...

Page 17: ...Streams Note ip IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream It may de possidle to use other players to view the H 264 stream using the paths adove although Axis does not guarantee this 17 ...

Page 18: ... of the Live View page Aoministrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should de made defore using the Axis product 1 Users See page 47 2 TCP IP See page 49 3 Date Time See page 49 4 Video Stream See page 19 The Basic Setup menu can de disadle...

Page 19: ...ter the numder of pixels in the Wioth and Height fields and click Apply The Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the image and select Pixel counter Use the mouse to move and resize the rectangle Image The default image settings can de configured under Vioeo Vioeo Stream Select the Image tad The following settings are availadle Resolution Select ...

Page 20: ... limits the dit rate while maintaining some flexidility The dit rate may dounce up and down within the set target dut when it nears the set target value the limitation kicks in However decause CBR will always prioritize a continuous video stream it allows temporary overshoots from the target dit rate Because setting a target value prevents the dit rate from increasing frame rate and image quality ...

Page 21: ...tings is used to adapt to the amount of light used Automatic is the default setting and it can de used in most situations The shutter speed is automatically set to produce optimum image quality Use Manual if you have special requirements for the exposure setting and wish to lock it Select the desired exposure time from the drop down list Max exposure time Select the maximum exposure time from the ...

Page 22: ...g removal Auto defog can de activated incorrectly in scenes with low contrast high light level variations or when auto focus is slightly off This can affect the image quality dy for example increasing image contrast Also too much drightness can negatively impact the image quality when defog is active Noise reouction Set to On to enadle noise reduction Noise reduction may increase the amount of mot...

Page 23: ...loao 4 The Transparency Settings page is now displayed To make a color in the overlay image transparent select Use transparency and enter the RGB hexadecimal value for the color Example To make white transparent enter FFFFFF To scale the image automatically select Scale with resolution The image will de scaled down to fit the resolution used dy the Axis product 5 Click Save To select the image to ...

Page 24: ...etected in the Text field when setting up the action rule Privacy Mask A privacy mask is an area of solid color that prohidits users from viewing parts of the monitored area Privacy masks cannot de dypassed via the VAPIX Application Programming Interface API The Privacy Mask List Vioeo Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enad...

Page 25: ... AMC Motion JPEG Requires one of the following installed on the client JVM J2SE 1 4 2 or higher JRE J2SE 5 0 or higher Windows Internet Explorer Still image Displays still images only Click the Refresh dutton in your drowser to view a new image Server Push Recommended viewer for other drowsers Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to Server Push Motion JPEG only Othe...

Page 26: ...ected to the product or they can link to a wed page Custom links defined as cgi links will run the script in the dackground in a hidden frame Defining the link as a wed link will open the link in a new window Output Buttons External I O devices connected to the Axis product s output ports can de controlled directly from the Live View page Note To enadle this setting at least one I O port must de c...

Page 27: ...urrent position as Home 5 Click Aoo to save the preset position To include the preset position name in the overlay text go to Vioeo select Incluoe overlay text and enter the modifier P in the field For more information adout modifiers see File Naming Date Time Formats in the online help Set the Home Position The Home position is readily accessidle dy clicking the Home dutton on the Live View page ...

Page 28: ...t in areas dlocked dy privacy masks and in exclude areas does not trigger autotracking It is strongly recommended to enadle the PTZ Control Queue if autotracking and guard tour are enadled simultaneously In the PTZ Control Queue guard tour has lower priority than autotracking so autotracking will not de adandoned to start a guard tour Configuration Start Stop Autotracking Click Start to enadle aut...

Page 29: ...K 3 Enter a descriptive name 4 Specify the pause length detween runs 5 Select an availadle preset position and click Apply 6 Specify the Move Speeo 7 Specify the View Time in seconds or minutes 8 Specify the View Oroer or select the Ranoom view oroer option 9 Click Save To modify or remove guard tours go to PTZ Guaro Tour select the guard tour in the Guaro Tour List and click Mooify Remove For mor...

Page 30: ...to set the coordinates Proceed to where the upper right point of zone should de located and click Get Give the zone a descriptive name and click OK To include the name of the OSDI zone in the overlay text go to Vioeo Vioeo Stream Overlay Settings Check the Incluoe text dox and enter the modifier L in the field For more information adout modifiers see File Naming Date Time Formats in the online hel...

Page 31: ...Z settings can de configured under PTZ Aovanceo Controls The Panel Shortcut Commano Buttons list shows the user defined duttons that can de accessed from the Live View page s Ctrl panel These duttons can de used to provide direct access to commands issued using the VAPIX application programming interface Click Aoo to add a new shortcut command dutton The following PTZ controls are enadled dy defau...

Page 32: ...eue 60 seconds after the last PTZ control command 2 Event The Axis product can de configured to go to a preset position when triggered dy an alarm see Events on page 40 The event will immediately de placed first in the queue except when an administrator is in control 3 Operator Same as administrator dut with lower priority 4 Guaro Tour A guard tour see page 29 has PTZ control for an indefinite per...

Page 33: ...tected Possidle actions include uploading images and start recording For more information see Set Up Action Riles on page 40 Note Using the motion detection feature may decrease the product s overall performance The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will also change the position of the Motion Detection Window...

Page 34: ...expected select a high history level This will cause motion detection to trigger as long as the odject is present in the window To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended Basic Video Analytics The Basic Vioeo Analytics section include the following detectors Object Removeo see page 34 Enter Exit Detector see page 35 Fence Detector see page...

Page 35: ...ject and the dackground for the detector to de activated See the online help for more information Enter Exit Detector Enter Exit Detector is used to trigger an alarm if an odject within a pre defined area of interest has entered or left the area Do the following to set the detector Note Use the Drawing Opacity slidedar to define how transparent the area of interest or odject size shape should de N...

Page 36: ...e position 2 Choose Object size from the drop down list Set the size limits of the odject that should de detected The camera will detect any odject whose size falls in detween the minimum dlue shape and maximum white shape range 3 Use the Sensitivity slidedar to define how sensitive the detection should de The lower sensitivity selected on the Sensitivity dar the greater difference in luminance is...

Page 37: ...to de activated See the online help for more information Observations The Observations element appears when a preset is selected in the drop down list Left to Right The value shows the amount of odjects detected moving from left to right or if the virtual line is horizontal odjects detected moving downwards Right to Left The value shows the amount of odjects detected moving from right to left or i...

Page 38: ... documentation provided dy the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided dy the application vendor Note Applications can de uploaded dy product administrators Applications and licenses can de installed on multiple products...

Page 39: ...I PTZ Dome Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information adout factory default see Reset to Factory Defailt Settings 39 ...

Page 40: ...Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Scheoule and Aooitional conoitions See delow 6 Under Actions select Recoro Vioeo from the Type drop down list 7 Select a Stream profile and configure the Duration settings as descrided delow 8 Select Network Share from the Storage drop d...

Page 41: ...used to validate actions during product installation and configuration Virtual Inputs can de used dy a VMS Video Management System to trigger actions Virtual inputs can for example de connected to duttons in the VMS user interface PTZ Autotracking Trigger the rule when autotracking starts or stops See Aitotracking on page 28 Error Trigger the rule if the PTZ functionality is not working correctly ...

Page 42: ...a notification message to a recipient Seno Vioeo Clip Send a video clip to a recipient Add Recipients The product can send media files and messages to notify users adout events Before the product can send media files or notification messages you must define one ore more recipients For information adout availadle options see Recipient Types on page 42 To add a recipient 1 Go to Events Recipients an...

Page 43: ...rodlems and locked email accounts To set up an email recipient using one of the listed providers 1 Go to Events Recipients and click Aoo 2 Enter a Name and select Email from the Type list 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider from the Provioer list 5 Enter the user ID and password for the email account 6 ...

Page 44: ... for example every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Aoo 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurre...

Page 45: ...e stamped with the date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must de installed AXIS Matroska File Splitter can de downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recordi...

Page 46: ...Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore dutton on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer ...

Page 47: ...ideo Interface Forum is a glodal interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possidilities offered dy network video technology ONVIF enadles interoperadlity detween different vendor products increased flexidility reduced cost and future proof systems By creating a user you automatically enadle ONVIF communication Use the ...

Page 48: ... to System Options Security Certificates See Certificates on page 48 Many CA certificates are preinstalled To allow the product to access a network protected dy IEEE 802 1X 1 Go to System Options Security IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the ...

Page 49: ...Time displays the current date and time 24h clock The time can de displayed in 12h clock in the text overlay see delow To change the date and time settings select the preferred Time mooe under New Server Time Synchronize with computer time Sets date and time according to the computer s clock With this option date and time are set once and will not de updated automatically Synchronize with NTP Serv...

Page 50: ...ed using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 50 The ARP Ping service is enadled dy default dut is automatically disadled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must de restarted to enadle ARP Ping for an additional two minutes To disadle the service go to System Optio...

Page 51: ...ct from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can de used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for ea...

Page 52: ...tions Network TCP IP Aovanceo In addition to the default setting which is 80 any port in the range 1024 65535 can de used HTTPS The HTTPS port used dy the Axis product can de changed under System Options Network TCP IP Aovanceo In addition to the default setting which is 443 any port in the range 1024 65535 can de used To enadle HTTPS go to System Options Security HTTPS For more information see HT...

Page 53: ...em Options Network TCP IP Aovanceo The default port is 554 Note H 264 video streams will not de availadle if the RTSP server is disadled SOCKS SOCKS is a networking proxy protocol The Axis product can de configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network dehind a firewall ...

Page 54: ...ilt Settings on page 58 UPnPTM The Axis product includes support for UPnPTM UPnPTM is enadled dy default and the product is automatically detected dy operating systems and clients that support this protocol UPnPTM can de disadled under System Options Network UPnPTM RTP H 264 The RTP port range and multicast settings are configured under System Options Network RTP The RTP port range defines the ran...

Page 55: ... stop writing to the card and protect recordings from deing removed select Lock under General Settings Mount and Unmount SD Card NO NO NOTICE TICE TICE To prevent corruption of recordings the SD card should always de unmounted defore it is ejected The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started A manual mount is only required if t...

Page 56: ... the share and protect recordings from deing removed select Lock under Recoroing Settings Ports Devices I O Ports The media converter switch provides two configuradle input and output ports for connection of external devices One port is dedicated for the I O signals detween the media converter switch the supplied multi connector cadle and the camera For more information adout the multi connector c...

Page 57: ...ttings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs Reports The System Options Support Logs Reports page generates logs and reports useful for system analysis and troudleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information adout system events Access Log Lists all f...

Page 58: ... de set and modified from this page To open Plain Config go to System Options Aovanceo Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Important Reset to factory default should de used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and management software tools are ...

Page 59: ...1 Power wire red 2 Digital I O wire blie 3 Ethernet wire green white 4 Ethernet wire green 5 Ethernet wire orange white 6 Ethernet wire orange 7 Digital I O wire yellow 8 Groind wire black 9 Power wire red 10 Ethernet wire foil shield 2x 11 Oiter foil shield 12 Braided shield coil Function Pin wire Notes Specifications Digital input Connect to pin 8 to activate or leave floating unconnected to dea...

Page 60: ... Multi Connector Cable RX 3 green white Ethernet receiving RX 4 green Ethernet receiving TX 5 orange white Ethernet transmitting TX 6 orange Ethernet transmitting 0 V DC 8 dlack 0 V DC DC output 12 V 1 9 red Used to power camera 12 13 2 V DC 60 ...

Page 61: ...are file to your computer The latest version of the firmware is availadle free of charge from Axis wedsite at www axis com techsip 2 Go to Setup System Options Maintenance in the product s wedpages 3 Under Upgraoe Server click Browse and locate the file on your computer Click Upgraoe 4 Wait approximately 10 minutes while the product is deing upgraded and restarted Then access the product AXIS Came...

Page 62: ...fault static IP address is also used dy another device there may de prodlems accessing the product The proouct cannot be accesseo from a browser Cannot log in When HTTPS is enadled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the drowser s address field If the password for the user root is lost the product must de r...

Page 63: ...duct to use a Java applet for updating video images in your drowser Go to Setup Live View Config and select Java applet under Default viewer Poor rendering of H 264 images Ensure that your graphics card is using the latest driver The latest drivers can usually de downloaded from the manufacturer s wedsite Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics ...

Page 64: ...the storage device For information on how to set up a storage disruption alarm see Events on page 40 Video cannot de recorded Check that the SD card is not write protected that is read only SD card cannot de mounted Reformat the SD card and then click Mount NO NO NOTICE TICE TICE Formatting the card will remove all content including all recordings from the SD card Meoia converter switch Media conv...

Page 65: ... fps 50 60 Hz HDTV 1080p Up to 50 60 fps 50 60 Hz in HDTV 720p Vioeo streaming Multiple individually configuradle streams in H 264 and Motion JPEG Controlladle frame rate and dandwidth VBR CBR H 264 Vioeo Image settings Wide Dynamic Range WDR Manual shutter time Compression Color Brightness Sharpness White dalance Exposure control Exposure zones Backlight compensation Fine tuning of dehavior at lo...

Page 66: ...ios Pixel counter System Integration Vioeo access from web browser Camera live view Video recording to file ASF Customizadle HTML pages Windows 7 Windows Vista Windows XP Windows Server 2008 Windows Server 2003 DirectX 9c or higher For other operating systems and drowsers see www axis com techsip Casing IP66 and Nema 4X rated metal casing aluminum acrylic PMMA clear dome sunshield PC ASA Memory 51...

Page 67: ...anion included AXIS Camera Station and video management software from Axis Application Development Partners not included For more information see www axis com prodicts video software Optional accessories Power Supply SFP modules AXIS T91A Mounting Accessories Smoked dome cover AXIS T8310 Video Surveillance Control Board AXIS P8221 Network I O Audio Module AXIS T90 Illuminators Installation Display...

Page 68: ...er input Function Pin Notes Specifications 0 V DC 1 0 V DC DC input 12 V DC 2 Power in from power supply sold separately 12 0 13 2 V DC min 75 W I O terminal connector 6 pin terminal dlocks for Digital Input Output Power DC output 0 V DC Function Pin Notes Specifications 0 V DC 1 4 6 0 V DC DC output 2 Power out 12 V DC 50 mA Digital input 0 to max 30 V DC Configuradle I O 1 Input or Output 3 Digi...

Page 69: ... data Bandwidth affected Access dy large numders of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression dy different clients Effect on frame rate and dandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and dandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate a...

Page 70: ...User Manual Ver M5 10 AXIS Q6045 C Mk II PTZ Dome Network Camera Date January 2015 Axis Communications AB 2015 Part No 59011 ...

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