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USER MANUAL

AXIS Q6034-C PTZ Dome Network Camera

Summary of Contents for Q6034-C PTZ

Page 1: ...USER MANUAL AXIS Q6034 C PTZ Dome Network Camera ...

Page 2: ...gnetic Compatibility EMC This equipment has been designed and tested to fulfill applicable standards for Radio frequency emission when installed according to the instructions and used in its intended environment Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA This equipment has been tested using a shielded n...

Page 3: ...20 Camera Settings 21 Overlay 22 Privacy Mask 23 Live View Config 24 PTZ Pan Tilt Zoom 27 Preset Positions 27 Autotracking 27 Gatekeeper 29 Guard Tour 29 OSDI Zones 30 Advanced 30 Control Queue 31 Detectors 32 Motion Detection 32 Applications 34 Events 35 Setting Up an Action Rule 36 Recipients 36 Schedules 37 Recurrences 37 Recordings 38 Recording List 38 Continuous Recording 38 System Options 40...

Page 4: ...AXIS Q6034 C PTZ Dome Network Camera Table of Contents Performance Considerations 59 4 ...

Page 5: ... and particle buildup could affect the performance of the cooling system To maintain the performance level the outer heat sink in the camera s cooling system may need occasional or regular cleaning See the product s Installation Guide for information on how to access and clean the outer heat sink Connectors For technical specifications see page 55 SD card slot A standard or high capacity SD card n...

Page 6: ...s the power button to temporarily power the product when the dome cover is removed The power button is also used with the control button to reset the camera to factory default settings See page 50 Multi connector Terminal connector for connecting the supplied media converter switch which provides the following signals DC Power Network Ethernet 10 100Base T Input Output I O The supplied multi conne...

Page 7: ...ables connecting the product to the switch shall be shielded STP and intended for their specific use Make sure that the switch is properly grounded See Electromagnetic Compatibility EMC for regulatory requirements Important The media converter switch does not support hotswapping Disconnect power from the switch before swapping cameras An attempt to hotswap could cause the switch to freeze in which...

Page 8: ... Port Devices Port Status I O connector internal 2 pin I O terminal block Network Connector Dip Switches Important Always use the default dip switch setting position B if the relationship between devices in the system is not defined The camera attaches a particular VLAN tag to all its forwarded multicast packages The media converter switch manages how these multicast packages are forwarded between...

Page 9: ... the port is connected to another media converter switch which might be connected to potential viewers Note When connecting an outgoing media converter switch network connector to another type of network device set the dip switch to position A to protect the device from multicast traffic Media Converter Switch LED Indicators LED Color Indication Unlit DC power unconnected or current protection eng...

Page 10: ...ing Motion JPEG Access from a Browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the net...

Page 11: ...appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 44 The default a...

Page 12: ...n action rule from the Live View page see page 12 Enable this button from Live View Config Action Buttons Click Snapshot to save a snapshot of the video image Right click the video image to save it in JPEG format on your computer This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config Action Buttons Enable or di...

Page 13: ...ton from Live View Config Viewer Settings PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options Security Users With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control ...

Page 14: ...mera or click on a position on the bar to set the focus position Using the focus bar will disable the product s autofocus To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above Iris bar Click on a position on the iris bar to change the degree to which the iris is opened This will disable the product s auto iris To re enable use the PTZ control panel whic...

Page 15: ...multaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It...

Page 16: ...Axis product in the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The ...

Page 17: ...reams Note ip IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime adds latency to the video stream It may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 17 ...

Page 18: ...r of the Live View page Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 40 2 TCP IP See page 42 3 Date Time See page 41 4 Video Stream See page 19 The Basic Setup menu can be disabl...

Page 19: ...See page 20 H 264 See page 20 MJPEG See page 20 Pixel Counter The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for example in face recognition The pixel counter can be accessed from Video Video Stream Under Preview click Open and select the Show pixel counter option to enable...

Page 20: ...ate and image quality are affected negatively To partly compensate for this it is possible to prioritize either frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected You must save your settings before they can take effect The current bit rate can be set to appear as text overlay To do this select the Include text check box option under Over...

Page 21: ...ng frame rate and bandwidth considerations Exposure control These settings is used to adapt to the amount of light used Automatic is the default settings can be used in most situations The shutter speed is automatically set to produce optimum image quality Max exposure time Select the maximum exposure time from the drop down list Increasing the exposure time will improve image quality but decrease...

Page 22: ...Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming Date Time Formats in the online help 5 Select the te...

Page 23: ...d in the Axis product and indicates if they are enabled Since the Pan Tilt Zoom coordinates define its size and position a privacy mask is dynamic in relation to the monitored area This means that regardless of the angle and zoom of the lens the same place or object will be hidden To define at what magnification the mask should be displayed zoom to the desired level and click Set level You can add...

Page 24: ...ge 24 Viewer Settings See page 25 Action Buttons These are the buttons described in Controls on the Live View Page on page 12 User Defined Links See page 25 Default Viewer for Browsers From Live View Config Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible t...

Page 25: ...icensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel Select Enable recording button to enable recording from the Live Vi...

Page 26: ... time The pulse time can be set from 1 100 second to 60 seconds Active Inactive displays two buttons one or each action To configure the active and inactive states go to System Options Ports Devices I O Ports and set the port s Normal state For more information about I O ports see I O Ports on page 48 26 ...

Page 27: ...nd in the Preset Positions setup window To set a customized home position select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance H The default Home position called Home will still be available The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified leng...

Page 28: ...Areas Exclude areas are areas where movement is to be ignored Note Movement in an area blocked by a privacy mask is always ignored 1 Click Add area to create an exclude area 2 Resize and move the area the blue rectangle to the desired position 3 Enter a descriptive name and click Save To remove an area click the name of the area and click Remove To enable or disable an area click the name of the a...

Page 29: ...e in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser The guard tour capability in this Axis product also includes tour recording Tour recording is described in Tour Recording on page 30 To add a guard tour 1 Go to PTZ Guard Tour and click Add 2 Select Create a preset tour and click OK ...

Page 30: ...duct Each OSDI zone is set up with coordinates and a descriptive name OSDI zones are set up under PTZ OSDI Zones The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas First navigate to where you would like the lowermost left point of the OSDI zone to be located Click Get to set the coordinates Proceed to where the upper right point of zone...

Page 31: ...s appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 40 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is firs...

Page 32: ...s and start recording For more information see Setting Up an Action Rule on page 36 Note Using the motion detection feature may decrease the product s overall performance Set Up Motion Detection Windows To set up a motion detection Include Window follow these instructions 1 Go to Detectors Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the li...

Page 33: ... to trigger motion detection Low level 0 Even very small objects trigger motion detection An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark background trigger motion detection Recommended values 5 15 60 90 75 95 Default values 15 90 90 Note To trigger on small objects or movements use s...

Page 34: ...he License menu option If the product is connected to the Internet Automatic Installation appears in the web page If the product is not connected to the Internet go to www axis com applications to acquire a License key You will need a license code and the product s serial number found on the label and under System Options Support System Overview to receive a license key Installed Applications list...

Page 35: ...age see Controls on the Live View Page on page 12 This can for example be used to validate actions during product installation and configuration PTZ Autotracking trigger the rule when autotracking starts or stops see Autotracking on page 27 Storage Available trigger the rule when the storage device is unmounted or removed This can for example be used to send maintenance notifications Full trigger ...

Page 36: ...ion detection window to use 5 Optionally select a Schedule and Additional conditions see below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To add additional criteria select the Additional conditions option and add additional triggers To preven...

Page 37: ...ected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an Action Rule select the schedule from the Schedule drop down list in the Action Rule Setup pa...

Page 38: ...click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downlo...

Page 39: ... a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings 39 ...

Page 40: ...dvantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address f...

Page 41: ...icate The CA certificate is used to validate the identity of the authentication server Enter the path to the certificate directly or locate the file using the Browse button Then click Upload To remove a certificate click Remove Client certificate Client private key The client certificate and private key are used to authenticate the network device They can be uploaded as separate files or in one co...

Page 42: ...t by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 50 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If I...

Page 43: ...lities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting AVHS is enabled by default The settings are configured under System Options Network TCP IP Basic One click enabled Press the...

Page 44: ...server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options Network TCP IP Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv...

Page 45: ...found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled Note An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and ...

Page 46: ...to support SNMP on the System Options Network SNMP page Depending on the level of security required select the version on SNMP to use SNMP v1 v2 provides the lowest level of security The community name can be specified as a password for read or read write access to all supported SNMP devices The default password for the Read community is public and the default password for the Write community is w...

Page 47: ...ired vFAT most SD cards are pre formatted with vFAT when purchased If required the SD card can be re formatted to the desired file system To format the SD card 1 Insert the SD card in the SD card slot 2 Go to System Options Storage and click SD Card 3 Click Format and select the desired file system Note During formatting any previous data stored on the disk will be lost Mounting is done automatica...

Page 48: ... O Ports The media converter switch provides two configurable input and output ports for connection of external devices One port is dedicated for the I O signals between the media converter switch the supplied multi connector cable and the camera For more information on the multi connector cable see page 58 The I O ports are configured under System Options Ports Devices I O Ports Select the port d...

Page 49: ... a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report Parameter List Shows t...

Page 50: ...e of Axis product configuration Most parameters can be set and modified from this page Help is available from the standard help pages To open Plain Config go to System Options Advanced Plain Config Reset to Factory Default Settings This will reset all parameters including the IP address to the factory default settings 1 Press and hold the Control button and the Power button for about 15 seconds un...

Page 51: ...fore upgrading the firmware To upgrade follow these instructions 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the products web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process...

Page 52: ...hen attempting to log in You may need to manually type http or https in the browser s address field If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 50 The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change If the IP address has been changed use AXIS IP Utili...

Page 53: ...Decode only key frames Lower the image resolution Why do I not get maximum frames per second See Performance Considerations on page 59 The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See Technical Specifications on page 55 Image degeneration Decrease the GOV length Go to Video Video Stream and select the H 264 tab to modify the GOV length No images ...

Page 54: ...iles to free up space Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance Storage and disk management problems Video cannot be recorded Check that the SD card is not ...

Page 55: ...n JPEG Up to 30 25 fps 60 50 Hz in all resolutions Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 Video Image settings Wide Dynamic Range WDR manual shutter time compression color brightness sharpness white balance exposure control exposure zones backlight compensation fine tuning of behavior at low light Rota...

Page 56: ...com techsup System Integration Management and maintenance AXIS Camera Management tool on CD and web based configuration Configuration of backup and restore Firmware upgrades over HTTP or FTP firmware available on www axis com Casing IP66 rated and NEMA 4x rated metal casing aluminum polycarbonate PC clear dome sunshield PC ASA Memory 256 MB RAM 128 MB Flash Battery backed up real time clock Power ...

Page 57: ... AXIS Camera Station sold separately Fully featured surveillance for medium sized installations where video is recorded on a system server For more information and software applications from partners see www axis com products video software Optional accessories Power Supply SFP modules Mounting Accessories Smoked dome cover Video Surveillance Control Board Network I O Audio Module Illuminators Ins...

Page 58: ...ound DC output 2 Power out 12 V DC 50 mA Digital input 0 to 30 V DC Configurable Input or Output 3 5 Digital output transistor open collector Max load 100 mA Max voltage 30 V DC I O terminal connector 2 pin terminal block Multi Connector Cable The supplied multi connector cable is required in order to maintain the camera s IP rating Connect the multi connector cable to the camera s multi connector...

Page 59: ...t to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in...

Page 60: ...User Manual Ver M2 8 AXIS Q6034 C PTZ Dome Network Camera Date October 2012 Axis Communications AB 2012 Part No 48711 ...

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