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AXIS Q1775 Network Camera

Applications

If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory
default, see

Reset to factory default settings on page 62

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Summary of Contents for Q1775

Page 1: ...AXIS Q1775 Network Camera User Manual...

Page 2: ...ountries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory information Europe Th...

Page 3: ...r commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environmen...

Page 4: ...2 About privacy masks 24 Set Up Audio 24 Audio Clips 25 Configure the Live View Page 26 Default Viewer for Browsers 26 Viewer Settings 26 User Defined Links 27 Output Buttons 27 PTZ Pan Tilt Zoom 28 A...

Page 5: ...Storage 57 Ports Devices 59 Maintenance 60 Support 61 Advanced 61 Reset to factory default settings 62 Troubleshooting 63 Check the Firmware 63 Upgrade the Firmware 63 Symptoms Possible Causes and Rem...

Page 6: ...esult in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoided...

Page 7: ...NO NOTICE TICE TICE Do not point the camera lens toward the sun or other high intensity radiation sources because this could cause damage to the camera 1 Status LED 2 1 4 screw mount for wall ceiling...

Page 8: ...rdware overview 9 Audio in 10 SD card slot 11 Audio out 12 CVBS button 13 Network connector PoE 14 Video out Y Pb Pr 15 Part number P N Serial number S N The serial number may be required during the i...

Page 9: ...about how to discover and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark...

Page 10: ...onfigured Configure capture mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product The capture mode setting also affects the camera s angle of view Selec...

Page 11: ...nts 2 Click Add to add a new action rule 3 From the Trigger drop down list select Input Signal 4 From the second drop down list select Manual Trigger 5 Select the desired action and configure the othe...

Page 12: ...administrator can enable disable controls for specified users under System Options Security Users With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Cl...

Page 13: ...is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 10 simultaneous unicast connections Multicast RTP This method RTP over UDP should b...

Page 14: ...ntains an open HTTP connection to the browser and sends data as and when required for as long as required Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed Th...

Page 15: ...media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm ip axis media media amp QuickTimeTM supports G 711 and AAC audio encoding The following paths ca...

Page 16: ...nistrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 49 See also the online help Basic Setup Basic Setup provides shortcuts to the setting...

Page 17: ...l counter is useful in situations where there is a specific size requirement for example in face recognition The pixel counter can be used When setting up a video stream see Set Up Video Streams on pa...

Page 18: ...ion with maintained video quality It requires a larger amount of processing power to decode than the Baseline profile High The High profile provides a higher compression than both Main and Baseline pr...

Page 19: ...se of bitrate reduction Zipstream offers a number of bitrate reduction presets from Low to Extreme Low bitrate reduction is enabled by default and is safe to use in all applications while still reduci...

Page 20: ...ing profile go to Setup Video Audio Stream Profiles To select a default stream profile for the Live View page go to Setup Live View Config About ONVIF media profiles An ONVIF media profile consists of...

Page 21: ...own list Max exposure time Shutter speed also called exposure time stands for the length of time the camera shutter is open thereby exposing the camera sensor to light If shutter speed is fast it can...

Page 22: ...ches its new position the view from that position is shown Presets freezes the image only when the camera moves between preset positions About overlays Overlays are superimposed over the video stream...

Page 23: ...he overlay image in height A text overlay always stretches across the whole video image which means you cannot shrink the overlay strip to make room for an image For information about the different te...

Page 24: ...on page 20 Audio Modes The Axis product supports the following audio modes Full duplex Simultaneous two way audio allowing the Axis product to transmit and receive audio at the same time There is no e...

Page 25: ...The Sample rate defines the number of times per second the sound is sampled A higher sample rate will provide better audio quality but also requires a greater bandwidth Set the required Bit rate depe...

Page 26: ...w image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image...

Page 27: ...rame Defining the link as a web link will open the link in a new window Output Buttons External I O devices connected to the Axis product s output ports can be controlled directly from the Live View p...

Page 28: ...the preset position name in an overlay text 1 Go to Video Audio 2 Select Include overlay text 3 Write the modifier P in the field 4 Click Save Set the Home Position The Home position is readily acces...

Page 29: ...der or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser Note For products that support limited guard tours there...

Page 30: ...er PTZ Advanced Controls The Panel Shortcut Command Buttons list shows the user defined buttons that can be accessed from the Live View page s Ctrl panel These buttons can be used to provide direct ac...

Page 31: ...time Other users will be placed in queue A user who belongs to a group see Users on page 49 with a higher PTZ priority can go before other users in the queue and take control of the product The order...

Page 32: ...ct the action Example To send an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with c...

Page 33: ...les and set up an action rule see Set Up Action Rules on page 41 Detected audio is indicated by colored peaks in the Activity indicator An event is triggered when detected audio rises above or falls b...

Page 34: ...Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in...

Page 35: ...ork Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to factory default settings...

Page 36: ...false detections Start and Stop the Application To start the application select it in the Installed Applications list on the Applications page and click Start To stop the application select it in the...

Page 37: ...rectangle placed in the center of the image Use the mouse to move reshape and resize the area so that it covers the desired part of the image The default square can be changed to a polygon with up to...

Page 38: ...ple large ponds or large trees use exclude areas instead of the filter The filter will be applied to all moving objects in scene and if set to a value too large important objects might not be detected...

Page 39: ...camera appears smaller than an object close to the camera If the filter is set to ignore objects the size of a person people that are close to be camera can still be detected because they are larger t...

Page 40: ...record video during certain time periods select a Schedule 6 Under Actions select Record Video from the Type drop down list 7 Select the stream profile and storage device to use and configure the pre...

Page 41: ...om the Trigger drop down list and then select VMD3 4 Optionally select a Schedule and Additional conditions See below 5 Under Actions select Record Video from the Type drop down list 6 Select a Stream...

Page 42: ...view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a...

Page 43: ...fication message to a recipient Send SNMP Trap Send an SNMP trap message to the operator Make sure that SNMP is enabled and configured under System Options Network SNMP Send Video Clip Send a video cl...

Page 44: ...7 TCP Send Notification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for e...

Page 45: ...the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page...

Page 46: ...red under System Options Date Time see Date Time on page 51 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options und...

Page 47: ...dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Reco...

Page 48: ...the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the languag...

Page 49: ...the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow a...

Page 50: ...andard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network...

Page 51: ...and provide the requested information How to create and install a CA signed certificate 1 Create a self signed certificate see How to create a self signed certificate on page 51 2 Go to Setup System O...

Page 52: ...f using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed ru...

Page 53: ...ith an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis...

Page 54: ...P server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a ho...

Page 55: ...han one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty...

Page 56: ...Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community th...

Page 57: ...stored on the card from the Windows operating system a third party ext4 driver or application is required vFAT supported by most operating systems for personal computers The SD card is managed on the...

Page 58: ...file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card 4 Clic...

Page 59: ...Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings conti...

Page 60: ...fault To disable it de select the Enable leveling assistant option from System Options Ports Devices Accelerometer and click Save To refresh the page and view the saved setting click Reset Maintenance...

Page 61: ...tically included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Selec...

Page 62: ...reset all settings including the IP address to the factory default values Note The installation and management software tools are available from the support pages on www axis com techsup To reset the...

Page 63: ...each new release before upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charge at www axis com techsup 2 Go to Setup Sys...

Page 64: ...ddress and Access the Video Stream on Axis Support web at www axis com techsup Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the Axis produ...

Page 65: ...rk indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller Product does not start up Product does not start up If the product does not start up keep the network cable conne...

Page 66: ...m it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 41 Video cannot be recorded Check that the SD card is not write pr...

Page 67: ...ork traffic To configure go to Setup System Options Ports Devices LED See the online help for more information Network LED Indication Green Steady for connection to a 100 Mbit s network Flashes for ne...

Page 68: ...l when the buzzer beeps continuously Connecting to an AXIS Video Hosting System service See page 53 To connect press and hold the button for about 3 seconds until the Status LED flashes green Connecti...

Page 69: ...n and closed circuit for example PIRs door window contacts glass break detectors etc When a signal is received the state changes and the input becomes active shown under System Options Ports Devices 4...

Page 70: ...ected to an HDTV screen Composite video out CVBS for easy installation using a video monitor CVBS is available for 2 minutes after pressing the button and should only be used during installation Perfo...

Page 71: ...e to poor infrastructure Bandwidth affected Viewing on poorly performing client computers lowers perceived performance Frame rate affected Running multiple AXIS Camera Application Platform ACAP applic...

Page 72: ...User Manual Ver M4 4 AXIS Q1775 Network Camera Date October 2016 Axis Communications AB 2015 2016 Part No 62890...

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