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AXIS Q1604 Network Camera

User Manual

Summary of Contents for Q1604

Page 1: ...AXIS Q1604 Network Camera User Manual...

Page 2: ...f the UPnPTM Implementers Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDX...

Page 3: ...ed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to...

Page 4: ...oduct 19 Basic Setup 19 Adjust Focus 19 Focus Assistant 20 Video and Audio 21 Set Up Video Streams 21 Stream Profiles 23 Camera Settings 23 Overlay 25 Privacy Mask 27 Focus 28 Set Up Audio 28 Audio Cl...

Page 5: ...vanced 57 Reset to Factory Default Settings 58 Troubleshooting 59 Check the Firmware 59 Upgrade the Firmware 59 Symptoms Possible Causes and Remedial Actions 60 Technical Specifications 63 Connectors...

Page 6: ...esult in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoided...

Page 7: ...1604 Network Camera Hardware Overview Hardware Overview 1 4 5 6 7 8 3 2 1 Focus puller 2 Zoom puller 3 Status LED 4 Internal microphone 5 SD memory card slot 6 Network connector PoE 7 Audio out 8 Audi...

Page 8: ...nector RJ45 Ethernet connector with Power over Ethernet PoE NO NO NOTICE TICE TICE The product shall be connected using a shielded network cable STP All cables connecting the product to the network sh...

Page 9: ...Audio Connector The Axis product has the following audio connectors Audio in pink 3 5 mm input for a mono microphone or a line in mono signal Audio out green 3 5 mm output for audio line level that ca...

Page 10: ...t s network Flashes for network activity Unlit No network connection Power LED Indication Green Normal operation Amber Flashes green amber during firmware upgrade Status LED Behavior for Focus Assista...

Page 11: ...ration file 6 Click Upload The installed iris lens should now be included in the Iris Selection drop down list 7 Select the installed iris lens from the drop down list and click OK Note If you select...

Page 12: ...mputer OS X go to Safari click on Bonjour and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information abou...

Page 13: ...e password via an encrypted HTTPS connection follow these steps 1 Click Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and t...

Page 14: ...viewer toolbar is not available Enable this button from Live View Config Action Buttons The Audio clip drop down list allows you to play an audio clip from the Live View page Select the audio clip and...

Page 15: ...the speakers and microphone connected to the client computer The buttons are only visible when audio is enabled Speaker button Click to turn the speakers on or off Microphone button Click to mute or...

Page 16: ...is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should b...

Page 17: ...e Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and...

Page 18: ...sed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio The following paths can be used Unic...

Page 19: ...aximum while focusing This gives the smallest depth of field and thus the best conditions for correct focusing 1 Open the product s home page and go to Setup Basic Setup Focus 2 Under the Basic tab cl...

Page 20: ...elow See Hardware Overview on page 7 1 Mount or place the camera so that it cannot be moved 2 Loosen the zoom puller by turning it counter clockwise Move the puller to set the zoom level Re tighten th...

Page 21: ...ssed from Video Audio Video Stream Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the nu...

Page 22: ...en the activity in the scene increases the bit rate would usually increase as well If there is a surplus in bandwidth this may not be an issue and selecting Variable bit rate VBR will be sufficient Bu...

Page 23: ...ngs page provides access to advanced image settings for the Axis product Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product A capture mode wi...

Page 24: ...DR in intense backlight conditions Disable WDR in low light conditions for optimal exposure Important Use WDR in combination with automatic exposure control Other exposure settings could give undesira...

Page 25: ...rmal light priority slider toward low motion blur At nighttime motion detection is more important than identification Motion blur is acceptable and since low light can cause a lot of noise move the lo...

Page 26: ...ws 24 bit BMP image with maximum 250 colors The image width and height in pixels must be exactly divisible by 4 and cannot be larger than the maximum image resolution If combining text and image overl...

Page 27: ...hen the action rule is not active Create the action rule 1 Go to Events Action Rules 2 Click Add to create a new rule 3 Select a Trigger and optionally a Schedule and Additional conditions See the onl...

Page 28: ...tep in either direction The buttons and move the focus position multiple steps in either direction Clicking on the bar sets focus to that position If the camera is not focused after completing the abo...

Page 29: ...l representation of the audio signal level in dB relative to the full scale input level Green the signal is at a good level Yellow the signal is becoming distorted Red the signal is distorted Use the...

Page 30: ...ected to the product To add download modify or remove audio clips go to Video Audio Audio Clips For more information see the online help To configure the Axis product to play audio clips when an event...

Page 31: ...ent JVM J2SE 1 4 2 or higher JRE J2SE 5 0 or higher Windows Internet Explorer Still image Displays still images only Click the Refresh button in your browser to view a new image Server Push Recommende...

Page 32: ...rame Defining the link as a web link will open the link in a new window Output Buttons External I O devices connected to the Axis product s output ports can be controlled directly from the Live View p...

Page 33: ...end an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since came...

Page 34: ...parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of win...

Page 35: ...a low sensitivity In other cases high sensitivity is recommended Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value The...

Page 36: ...load Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the...

Page 37: ...Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default Se...

Page 38: ...ement in the camera s field of view Set up motion detection and add a network share 1 Go to Detectors Motion Detection and configure a motion detection window See page 34 2 Go to System Options Storag...

Page 39: ...rt receives a signal from a connected device See I O Ports on page 56 Manual Trigger Trigger the rule using the Manual Trigger button in the Live View page See Controls on the Live View Page on page 1...

Page 40: ...indicator This can for example be used to validate triggers such as motion detection during product installation and configuration WDR Mode The WDR Mode or Lightfinder Mode can be turned on when the...

Page 41: ...d locked email accounts To set up an email recipient using one of the listed providers 1 Go to Events Recipients and click Add 2 Enter a Name and select Email from the Type list 3 Enter the email addr...

Page 42: ...ple every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule f...

Page 43: ...red under System Options Date Time see Date Time on page 48 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options und...

Page 44: ...dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Reco...

Page 45: ...the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the languag...

Page 46: ...tors consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperability between different vendor products increased flexibility red...

Page 47: ...urity Certificates See Certificates on page 47 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE 802 1X 2 Sel...

Page 48: ...lecting this option will disable audio globally in the Axis product for configured events and profiles with audio as well Date Time The Axis product s date and time settings are configured under Syste...

Page 49: ...ccording to the configuration in the network router To enable IPv6 go to System Options Network TCP IP Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s I...

Page 50: ...box One click enabled Press and hold the product s control button see Hardware Overview on page 7 for about 3 seconds to connect to an AVHS service over the Internet Once registered Always will be ena...

Page 51: ...ore information see the online help Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from...

Page 52: ...in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled...

Page 53: ...ere the trap message should be sent and the Trap community that should receive the message The following traps are available Cold start Warm start Link up Authentication failed Note All AXIS Video MIB...

Page 54: ...card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or...

Page 55: ...Click Format and select the desired file system 5 Click OK to start formatting the card Network Share Network share allows you to add network storage such as a NAS network attached storage The NAS sha...

Page 56: ...Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static the static IP address the default router the subnet mask the syst...

Page 57: ...included when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lis...

Page 58: ...connect power from the product 2 Press and hold the control button and reconnect power See Hardware Overview on page 7 3 Keep the control button pressed for 15 30 seconds until the status LED indicato...

Page 59: ...o your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgr...

Page 60: ...if the same default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensur...

Page 61: ...View Config and select Java applet under Default viewer Poor rendering of H 264 images Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the m...

Page 62: ...e and time settings with an NTP server Go to Setup System Options Date Time Distorted audio Check that the correct Audio Input source is selected under Setup Video Audio Audio Settings Feedback loops...

Page 63: ...4 Part 10 AVC Baseline and Main Profiles Motion JPEG Resolutions 1280 x 960 1 MP to 160 x 90 1400 x 1050 1 4 MP scaled resolution available via VAPIX Frame rate 30 fps in 60 Hz capture mode 25 fps in...

Page 64: ...otocols IPv4 v6 HTTP HTTPS1 SSL TLS1 QoS Layer 3 DiffServ FTP CIFS SMB SMTP Bonjour UPnPTM SNMP v1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS SSH Application Programmi...

Page 65: ...80 RH non condensing Approvals EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 61000 6 1 EN 61000 6 2 EN 55024 FCC Part 15 Subpart B Class B ICES 003 Class B VCCI Class B C tick AS NZS CISPR 22 KCC KN2...

Page 66: ...V DC Digital output 4 Connected to pin 1 when activated floating unconnected when deactivated If used with an inductive load e g a relay a diode must be connected in parallel with the load for protec...

Page 67: ...or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of diff...

Page 68: ...User Manual Ver M4 4 AXIS Q1604 Network Camera Date May 2015 Axis Communications AB 2013 2015 Part No 1463739...

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Axis Q1604, User Manual

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