Axis P5534 User Manual Download Page 6

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AXIS P5534 PTZ Dome Network Camera

Hardware overview

• Connecting to AXIS Internet Dynamic DNS Service. See

page 40

. To connect, press and hold the button for

about 3 seconds.

• Resetting the product to factory default settings. See

page 46

Restart button -

Press to restart the product.

Multi-connector -

Terminal connector for connecting external equipment:

• Audio equipment

• Input/Output (I/O) devices

• AC/DC power supply

When connecting external equipment, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP

rating, see

Multi-Connector Cable (sold separately), on page 47

LED indicators

Color

Indication

Unlit

Connection and normal operation

Amber

Steady during startup. Flashes during

rmware upgrade.

Amber/red

Flashes amber/red if network connection is unavailable or lost.

Red

Flashes red for

rmware upgrade failure.

Green

Shows steady green for 10 seconds for normal operation after restart.

Note

• The Status LED can be con

gured to

ash while an event is active.

Midspan LED indicators

LED

Color

Indication

Unlit

No camera connected.

Green

Steady when camera connected, normal operation.

Green,

ashing

Slow

ash when over current or short circuit condition on the port.

Port

Green,

ashing

Fast

ash when input voltage is out of range or other internal error.

AC input

Green

Steady when AC power connected.

Summary of Contents for P5534

Page 1: ...USER MANUAL AXIS P5534 PTZ Dome Network Camera ...

Page 2: ...ny technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates find answers to resolved problems in the FAQ database Search by product category or phrase report p...

Page 3: ...9 Privacy Mask 19 Audio Settings 19 Audio Clips 21 Live View Config 22 PTZ Pan Tilt Zoom 25 Preset Positions 25 Gatekeeper 25 Guard Tour 26 OSDI Zones 26 Advanced 26 Control Queue 27 Detectors 28 Motion Detection 28 Audio detection 29 Applications 30 Events 31 Convert Event Types to Action Rules 32 Setting Up an Action Rule 32 Recipients 33 Schedules 33 Recurrences 34 Recordings 35 Recording List ...

Page 4: ...AXIS P5534 PTZ Dome Network Camera Table of Contents Symptoms possible causes and remedial actions 50 Technical Specifications 54 Performance considerations 56 4 ...

Page 5: ... outdoor environments or similar shall be shielded STP and intended for their specific use Make sure that the midspan is properly grounded See Electromagnetic Compatibility EMC for regulatory requirements SD card slot A standard or high capacity SD card not included can be used for local recording with removable storage For instructions on how to insert and remove an SD card please refer to the In...

Page 6: ...e sold separately on page 47 LED indicators Color Indication Unlit Connection and normal operation Amber Steady during startup Flashes during firmware upgrade Amber red Flashes amber red if network connection is unavailable or lost Red Flashes red for firmware upgrade failure Green Shows steady green for 10 seconds for normal operation after restart Note The Status LED can be configured to flash w...

Page 7: ...ed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies Access from a browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from t...

Page 8: ...sword can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information To set the password via a standard HTTP connection enter it directly in the first dialog To set the password via an encrypted HTTPS con...

Page 9: ...ig Action Buttons The Audio clip drop down list allows you to play an audio clip from the Live View page Select the audio clip and click the Play button Activate the product s fan with this button Enable this button from Live View Config Action Buttons The Fan button is activated automatically Press this button to activate it manually Enable or disable the Gatekeeper by selecting On or Off from th...

Page 10: ...button to stop audio transmission PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options Security Users With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is...

Page 11: ...era or click on a position on the bar to set the focus position Using the focus bar will disable the product s autofocus To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above Iris bar Click on a position on the iris bar to change the degree to which the iris is opened This will disable the product s auto iris To re enable use the PTZ control panel which...

Page 12: ...maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured ...

Page 13: ...the Axis product in the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed ...

Page 14: ...accessed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp ip axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm ip axis media med...

Page 15: ...ators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 37 2 TCP IP See page 39 3 Date Time See page 38 4 Video Stream See page 16 5 Audio Settings See page 19 The Basic Setup menu can be disabled f...

Page 16: ...eo stream settings from Video Audio Video Stream Image See page 17 H 264 See page 17 MJPEG See page 17 Pixel Counter The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for example in face recognition The pixel counter can be accessed from Video Audio Video Stream Under Preview ...

Page 17: ...redictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected You must save your settings before the...

Page 18: ...e optimum image quality Max exposure time Select the maximum exposure time from the drop down list Increasing the exposure time will improve image quality but decrease the frame rate There may also be an increase in motion blur Checking Allow slow shutter decreases the shutter speed in low light to improve image brightness Enable Backlight compensation Enable this option if a bright spot of light ...

Page 19: ...its users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List Video Audio Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled The Pan Tilt Zoom coordinates of the privacy mask are locked in their position This means that regardless of the ...

Page 20: ...DC power for an external microphone Microphone power should only be used with microphones that have no battery This setting should not be enabled when using a dynamic or battery powered microphone Microphone power will not harm the microphone if you are uncertain try switching it off and on To use a professional microphone requiring 48V phantom power you need an external power supply and a balance...

Page 21: ... Output gain Control the volume dB Full Scale of the line audio output If the sound is too low choose a higher dB If the sound is too high choose a lower dB Audio Clips An audio clip is a sound file that can be played either when an event occurs or manually from the Live View page Audio clips can be uploaded to the product or recorded by a microphone connected to the product You can add play downl...

Page 22: ...ettings See page 23 Action Buttons These are the buttons described in Controls on the Live View page on page 9 User Defined Links See page 23 Output Buttons See page 23 Default viewer for browsers From Live View Config Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is no...

Page 23: ... mode to enable a cross that will indicate the center of the image in PTZ joystick mode Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel You can enable recording from the Live View page The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 12 User Defined Links To ...

Page 24: ...TZ Dome Network Camera Live View Config Note A multi connector cable available from Axis is required when connecting external I O devices to the Axis product See Multi Connector Cable sold separately on page 47 24 ...

Page 25: ...e Preset Positions setup window To set a customized home position select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance H The default Home position called Home will still be available The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of ti...

Page 26: ...nes can be included in the overlay text see Overlay on page 19 to aid the user to navigate the Axis product Each OSDI zone is set up with coordinates and a descriptive name OSDI zones are set up under PTZ OSDI Zones The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas First navigate to where you would like the lowermost left point of the ...

Page 27: ...positions For example if the tilt control is disabled the product can still move to preset positions that require a tilt movement Control Queue The administrator can set up a queue for PTZ controllers from PTZ Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A ...

Page 28: ...w these instructions 1 Go to Detectors Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 3 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the active window window with red frame 4 Adjust the Object Size History an...

Page 29: ...er than one large window and select a low object size To avoid triggering on small objects select a high object size If no objects should appear in the Include Window select a high history level This will cause motion detection to trigger as long as the object is present in the window To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended Audio detect...

Page 30: ...e License menu option If the product is connected to the Internet Automatic Installation appears in the web page If the product is not connected to the Internet go to www axis com applications to acquire a License key You will need a license code and the product s serial number found on the label and under System Options Support System Overview to receive a license key Installed Applications lists...

Page 31: ...s on page 44 Manual Trigger trigger the rule using the Manual Trigger button in the Live View page see Controls on the Live View page on page 9 This can for example be used to validate actions during product installation and configuration PTZ Moving trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule t...

Page 32: ...s go to Events Action Rules and click Convert Caution This is not recommended when using a VMS based on the old Event Management System Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action for example record video or send email notifications If multiple conditions are defined all must be met to trigger the action The following exampl...

Page 33: ...nts Recipients receive media files and notification messages The following recipients are available Recipient Use with action Email Send Images Send Notification FTP Send Images HTTP Send Images Send Notification Network Share Send Images TCP Send Notification To add a recipient 1 Go to Events Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information nee...

Page 34: ... Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an Action Rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 34 ...

Page 35: ...ck Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloade...

Page 36: ...a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings 36 ...

Page 37: ...vantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address fi...

Page 38: ...the box to enable IEEE 802 1X and click Save Certificates CA Certificate The CA certificate is used to validate the identity of the authentication server Enter the path to the certificate directly or locate the file using the Browse button Then click Upload To remove a certificate click Remove Client certificate Client private key The client certificate and private key are used to authenticate the...

Page 39: ...s set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options Network TCP IP Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server...

Page 40: ...in Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options Network TCP IP Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used ...

Page 41: ... in the NAT router is forwarded to the product NAT traversal is configured under System Options Network TCP IP Advanced Note For NAT traversal to work this must be supported by the router The router must also support UPnPTM The router has many different names NAT router Network router Internet Gateway Broadband router Broadband sharing device or Home firewall but the essential purpose of the devic...

Page 42: ... video live audio event alarm traffic and management traffic Note Live audio DSCP will be equal to live video DSCP if H 264 over RTSP is used SMTP email To send email messages from the Axis product via SMTP Simple Mail Transfer Protocol an SMTP mail server must be set up This is done under System Options Network SMTP email Enter the host names or IP addresses and port numbers for the primary and s...

Page 43: ...ning an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options Network Bonjour Storage SD card The SD SDHC memory card not included is managed on the System Options Storage page Click SD card to open Storage Man...

Page 44: ...e share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings Ports Devices I O Ports The Axis product provides four configurable input and output ports for connection of external devices A mult...

Page 45: ...items Many of the captions are links to the proper Setup page Logs Reports The System Options Support Logs Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log ...

Page 46: ...xis product and used as custom settings To upload a file go to System Options Advanced File Upload Uploaded files are accessed through http ip address local user file name where user is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified f...

Page 47: ...ition to an auxiliary power and a GND pin the I O terminal connector provides the interface to Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface output buttons on the Live View page or by an Action Rule The output will show as active shown under System Options Port Devices Port Status if the alar...

Page 48: ...534 PTZ Dome Network Camera Multi Connector Cable sold separately Connection diagram 3 3 V max 250 mA 1 2 A B A I O configured as input B I O configured as output I O connector DC power input AC power input 48 ...

Page 49: ...is website at www axis com techsup 2 Go to Setup System Options Maintenance in the products web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for multiple upgrades See www axis...

Page 50: ...rk Run the Ping command in a Command DOS window type ping and the IP address of the product If you receive Reply from IP address bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product If you receive Request timed out this means that the IP address is available for use wi...

Page 51: ...and the product need to be configured The TTL Time To Live value may need to be increased Poor rendering of H 264 images Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering fromv the Video tab in the AMC Control Panel Ensure that your graphics card is using the lat...

Page 52: ...y heavy network traffic multiple users accessing the product low performance clients use of features such as motion detection event handling or uploaded applications Poor quality snapshot images Screen incorrectly configured on your computer Configure your screen to show at least 65000 colors that is at least 16 bits Using only 16 or 256 colors will produce dithering artifacts in the image Overlay...

Page 53: ...he number of listeners and viewers Decrease image resolution and compression Unsynchronized audio and video Synchronize the product s date and time settings with an NTP server Go to Setup System Options Date Time Distorted audio Check that the correct Audio Input source is selected under Setup Video Audio Audio Settings Feedback loops Feedback loops might appear in full duplex mode Try moving the ...

Page 54: ... 50 Hz in all resolutions Frame rate Motion JPEG 30 25 fps 60 50 Hz in all resolutions Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 Pan Tilt Zoom functionalities Limited guard tour Control queue On screen directional indicator Video Image settings Compression color brightness sharpness white balance exposure...

Page 55: ...age status system initializing Actions Day Night Vision Mode Play Audio Clip PTZ preset Guard tour Video recording to edge storage File upload via FTP HTTP email and network share Notification via email HTTP and TCP Pre and post alarm video buffering Video access from web browser Camera live view Video recording to file ASF Customizable HTML pages Windows 7 Windows Vista Windows XP Windows Server ...

Page 56: ...a partners Optional accessories AXIS T8310 Video Surveillance Control Board AXIS T90A Illuminators AXIS T91A Mounting Accessories Multi connector cable for AC DC power I Os and audio Performance considerations When settings up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others ...

Page 57: ...User Manual Ver M1 12 AXIS P5534 PTZ Dome Network Camera Date December 2011 Axis Communications AB 2011 Part No 45175 ...

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