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AXIS P3904-R Network Camera

User Manual

Summary of Contents for P3904-R

Page 1: ...AXIS P3904 R Network Camera User Manual...

Page 2: ...of SD 3C LLC in the United States other countries or both Regulatory information Europe This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compat...

Page 3: ...nformation about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrica...

Page 4: ...w to configure the live view window 24 About PTZ Pan Tilt Zoom 26 About preset positions 26 About guard tours 27 Advanced 28 About the control queue 29 About detectors 30 About camera tampering 30 Abo...

Page 5: ...AXIS P3904 R Network Camera Table of Contents Technical specifications 57 LED Indicators 57 SD card slot 57 Buttons 57 Connectors 58 Performance considerations 58 5...

Page 6: ...result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoide...

Page 7: ...are overview For specifications of the hardware components see Technical specifications on page 57 1 Optic assembly 2 Lens tool 3 Part number P N Serial number S N 4 LED indicators 5 SD card slot micr...

Page 8: ...n about how to discover and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com support Note To show Bonjour as a browser bookmar...

Page 9: ...m the spelling 3 Click OK The password has now been configured Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Confi...

Page 10: ...required For more information about action rules see About events on page 32 To show the manual trigger buttons in the Live View page 1 Go to Setup Live View Config 2 Under Action Buttons select Show...

Page 11: ...nter the camera view on that position The center mode button could also be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To zo...

Page 12: ...ic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live mu...

Page 13: ...Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and...

Page 14: ...s Note ip IP address The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream It may be possible to use other players to view the H 264 stream using the paths...

Page 15: ...iew window Administrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 40 See also the online help How to perform a basic setup Basic Setup p...

Page 16: ...When setting up a video stream see How to set up video streams on page 16 Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move a...

Page 17: ...ase A low GOP length value increases the video quality but requires more bandwidth About H 264 profiles The Axis product supports the following H 264 profile s Baseline Use the Baseline profile if the...

Page 18: ...ting profile go to Setup Video Stream Profiles To select a default stream profile for the Live View page go to Setup Live View Config About ONVIF media profiles An ONVIF media profile consists of a se...

Page 19: ...is the amount of light the camera s sensor captures for a scene Too much light results in a washed out image and too little light results in a dark image Exposure value Use the Exposure value slider...

Page 20: ...e gain automatically If required use Max gain to limit the applied gain Fixed to use a fixed gain Example If storage space or bandwidth is limited try using a lower gain This will reduce image noise a...

Page 21: ...ext 1 Go to Video Video Stream and select the Image tab 2 To include date and time select Include date and Include time 3 To include a text string select Include text and enter the text in the field M...

Page 22: ...ge 1 Go to Video Overlay Image 2 Click Browse and browse to the file 3 Click Upload 4 The Transparency Settings page is now displayed To make a color in the overlay image transparent select Use transp...

Page 23: ...that are currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For mor...

Page 24: ...new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new im...

Page 25: ...a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the prod...

Page 26: ...era view to the desired position 3 Write a name in the Current position field 4 Click Add to save the preset position How to include the preset position name in an overlay text 1 Go to Video 2 Select...

Page 27: ...right corner About guard tours A guard tour displays the video stream from different preset positions either in a predetermined or random order and for configurable periods of time Once started a gua...

Page 28: ...PTZ settings Advanced PTZ settings can be configured under PTZ Advanced Controls The Panel Shortcut Command Buttons list shows the user defined buttons that can be accessed from the Live View page s C...

Page 29: ...e and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from...

Page 30: ...f or if the lens is sprayed covered or rendered severely out of focus 4 Click Save How to configure an action rule for tampering alarm 1 Go to Events Action Rules 2 Click Add to set up a new action ru...

Page 31: ...Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to Applications select the application in the l...

Page 32: ...gger drop down list and then select VMD 4 Optionally select a Schedule and Additional conditions See below 5 Under Actions select Record Video from the Type drop down list 6 Select a Stream profile an...

Page 33: ...ed with the Send Images action to upload images from the preset position Storage Disruption Trigger the rule if storage problems are detected for example if the storage device is unavailable removed f...

Page 34: ...ck Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK About recipient types...

Page 35: ...Events Recipients and click Add 2 Enter a Name and select Email from the Type list 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the...

Page 36: ...Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule first select Time from the Trigger drop down list in the Act...

Page 37: ...e configured under System Options Date Time see Date Time on page 42 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired op...

Page 38: ...page 37 3 Select the recording and click Export The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 O...

Page 39: ...etting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the...

Page 40: ...graded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to...

Page 41: ...a network Typical applications include encrypted web browsing HTTPS and secure upload of images and notification messages for example via email Two types of certificates can be used with the Axis prod...

Page 42: ...Naming Date Time Formats in the online help for information on how to create custom date and time formats To include date and time in the overlay text go to Video and select Include date and Include t...

Page 43: ...408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s IP address serial number ping l 408 t IP address Windows example this may require that you...

Page 44: ...to IP addresses The DNS settings are configured under System Options Network TCP IP Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manu...

Page 45: ...r is forwarded to the product NAT traversal is configured under System Options Network TCP IP Advanced Note For NAT traversal to work this must be supported by the router The router must also support...

Page 46: ...under System Options Network QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark different types of traffic SNMP The Simple Network Management Protocol SNMP allows remot...

Page 47: ...s and port numbers should be used Select Always Multicast Video to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by...

Page 48: ...the SD card will remove all data and recordings stored on the card The Axis product can be configured to automatically format SD cards that are inserted into the product If autoformat is enabled and a...

Page 49: ...unted Changing the passphrase does not disrupt ongoing recordings To disable encryption unmount the SD card and follow the steps above but clear the Enable SD card encryption option The card must be f...

Page 50: ...The Axis product can also be reset to factory default using the control button see How to reset to factory default settings on page 51 To identify the product or test the Status LED click Flash LED un...

Page 51: ...O NO NOTICE TICE TICE Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the conseque...

Page 52: ...rns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management softwa...

Page 53: ...the firmware 1 Download the latest firmware file to your computer available free of charge at www axis com support 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade S...

Page 54: ...product If you receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product Possible IP address conflict with anothe...

Page 55: ...splayed in the client Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a...

Page 56: ...ruption A storage disruption alarm is sent if a storage device is unavailable removed full locked or if other read or write problems occur To identify the source of the problem check the System Log un...

Page 57: ...re go to Setup System Options Ports Devices LED See the online help for more information Network LED Indication Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber S...

Page 58: ...important to consider how various settings and situations affect the performance Some factors affect the amount of bandwidth the bitrate required others can affect the frame rate and some affect both...

Page 59: ...User Manual Ver M8 2 AXIS P3904 R Network Camera Date April 2017 Axis Communications AB 2014 2017 Part No 1486221...

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