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AXIS M3104-LVE Network Camera

User Manual

Summary of Contents for M3104-LVE

Page 1: ...AXIS M3104 LVE Network Camera User Manual...

Page 2: ...menters Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademar...

Page 3: ...e with local legislation penalties may be applicable for incorrect disposal of this waste Europe This symbol means that the product shall not be disposed of together with household or commercial waste...

Page 4: ...19 ONVIF Media Profiles 19 Camera Settings 19 View Area 21 About overlays 22 Privacy Mask 24 Configure the Live View Page 25 Default Viewer for Browsers 25 Viewer Settings 25 User Defined Links 26 Li...

Page 5: ...e Time 48 Network 49 Storage 54 Maintenance 56 Support 57 Advanced 57 Reset to Factory Default Settings 58 Troubleshooting 59 Check the Firmware 59 Upgrade the Firmware 59 Symptoms Possible Causes and...

Page 6: ...result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoid...

Page 7: ...their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility E...

Page 8: ...reen Connecting to AXIS Internet Dynamic DNS Service See page 50 To connect press and hold the button for about 3 seconds LED Indicators Note The Status LED can be configured to flash for identifying...

Page 9: ...ssign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari Preferences 3...

Page 10: ...lick Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and the password can now be set securely 2 Enter a password and then re...

Page 11: ...in low light conditions for optimal exposure Select a stream profile for the Live View page from the Stream Profile drop down list For information about how to configure stream profiles see page 19 Us...

Page 12: ...ved can be specified in the AMC Control Panel Enable this button from Live View Config Viewer Settings PTZ Controls Note These controls are available if digital PTZ is enabled in the selected view are...

Page 13: ...affic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live...

Page 14: ...xis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and wh...

Page 15: ...Note ip IP address The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream It may be possible to use other players to view the H 264 stream using the paths ab...

Page 16: ...e View page Administrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 46 See also the online help Basic Setup Basic Setup provides shortcut...

Page 17: ...stream see Set Up Video Streams on page 17 Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or ente...

Page 18: ...it is recommended to control the bit rate by selecting Maximum bit rate MBR When the activity in the scene increases VBR adjusts the bit rate according to the complexity using up more bandwidth for i...

Page 19: ...oor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles A stream profile is a set of predefined stream settings incl...

Page 20: ...r to adjust the contrast where a higher value produces an image with high contrast between the dark and light areas and is suitable for scenes with wide dynamic range White Balance To change this sett...

Page 21: ...et the Priority between Low motion blur and Low noise When prioritizing low motion blur slider all the way to the right the camera will automatically increase gain as brightness decreases When the gai...

Page 22: ...ch as a timestamp or during product installation and configuration About overlay text An overlay text can display the current date and time or a text string When using a text string so called modifier...

Page 23: ...ake into consideration that the text overlay occupies 16 or 32 pixels in height depending on the resolution and has the same width as the video image Since it is static the position and size of an ove...

Page 24: ...from viewing parts of the monitored area Privacy masks appear as blocks of solid color and are applied on the video stream Privacy masks cannot be bypassed using the VAPIX application programming inte...

Page 25: ...er Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For more in...

Page 26: ...in the background in a hidden frame Defining the link as a web link will open the link in a new window Light Buttons The built in light on the AXIS product can be controlled directly from the Live Vie...

Page 27: ...ion field 4 Click Add to save the preset position To include the preset position name in the overlay text go to Video select Include overlay text and enter the modifier P in the field For more informa...

Page 28: ...vements including their variable speeds and lengths 1 Go to PTZ Guard Tour and click Add 2 Select Create a record tour and click OK 3 Enter a descriptive name 4 Specify the pause length between runs 5...

Page 29: ...trol for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 46 with a higher PTZ priority can go before other users in the queue and take cont...

Page 30: ...he lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events Action Rules 2 Click Add to set up a new action...

Page 31: ...oad Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the...

Page 32: ...twork Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default Settin...

Page 33: ...se false detections Start and Stop the Application To start the application select it in the Installed Applications list on the Applications page and click Start To stop the application select it in t...

Page 34: ...a rectangle placed in the center of the image Use the mouse to move reshape and resize the area so that it covers the desired part of the image The default square can be changed to a polygon with up t...

Page 35: ...ample large ponds or large trees use exclude areas instead of the filter The filter will be applied to all moving objects in scene and if set to a value too large important objects might not be detect...

Page 36: ...the camera appears smaller than an object close to the camera If the filter is set to ignore objects the size of a person people that are close to be camera can still be detected because they are lar...

Page 37: ...ly record video during certain time periods select a Schedule 6 Under Actions select Record Video from the Type drop down list 7 Select the stream profile and storage device to use and configure the p...

Page 38: ...from the Trigger drop down list and then select VMD3 4 Optionally select a Schedule and Additional conditions See below 5 Under Actions select Record Video from the Type drop down list 6 Select a Stre...

Page 39: ...example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached Trigger the rule wh...

Page 40: ...DR Mode can be turned on or off when the action rule is triggered Add Recipients The product can send media files and messages to notify users about events Before the product can send media files or n...

Page 41: ...cation Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corporat...

Page 42: ...To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedly for...

Page 43: ...gured under System Options Date Time see Date Time on page 48 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options u...

Page 44: ...43 3 Select the recording and click Export The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optiona...

Page 45: ...g the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the langu...

Page 46: ...d the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow...

Page 47: ...ased Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEE...

Page 48: ...Create a self signed certificate see How to create a self signed certificate on page 48 2 Go to Setup System Options Security Certificates 3 Click Create certificate signing request and provide the r...

Page 49: ...age 58 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv...

Page 50: ...om any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options Network TCP IP Basic The possibilit...

Page 51: ...dress and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as t...

Page 52: ...selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which is 0 a...

Page 53: ...nagement system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If...

Page 54: ...on the card from the Windows operating system a third party ext4 driver or application is required vFAT supported by most operating systems for personal computers The SD card is managed on the System...

Page 55: ...d file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card 4 Cl...

Page 56: ...ddress DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 If required select The share requires login and enter the...

Page 57: ...The System Options Support Logs Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query...

Page 58: ...Advanced Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Important Reset to factory default should be used with caution A reset to factory default will reset a...

Page 59: ...receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Dow...

Page 60: ...Address and Access the Video Stream on Axis Support web at www axis com techsup Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the Axis pro...

Page 61: ...0 The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See Technical Specifications on page 62 Video and image problems general Image unsatisfactory Check t...

Page 62: ...st Local contrast White balance Exposure control WDR forensic capture Rotation 0 90 180 270 including Corridor Format Text and image overlay Privacy masks Mirroring of images Pan Tilt Zoom Digital PTZ...

Page 63: ...s com Operating conditions 30 C to 50 C 22 F to 122 F Humidity 10 100 RH condensing Storage conditions 40 C to 65 C 40 F to 149 F Approvals EMC EN 55022 Class B EN 55024 IEC 62471 EN 61000 6 1 EN 6100...

Page 64: ...CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images cont...

Page 65: ...User Manual Ver M1 6 AXIS M3104 LVE Network Camera Date August 2016 Axis Communications AB 2016 Part No 1529951...

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