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FAQ

118

b.

a.

Record  backed  up  by  DVR:  insert  the  USB  device  in  which  the  record 

backup  files  is  saved  to  the  USB  interface  of  the  PC  and  then  open  the  USB 

device path. The record can be backed up in the private format and AVI format 

by DVR.

Q9. How to play the backup file?

Fig 8-1

Fig 8-2

②

③

④

Select Security

Custom Level. Refer to Fig 8-1.

Enable all the sub options under “ActiveX controls and plug-ins”. Refer to 

Fig 8-2.

Then click “OK” to finish setup.

Other plug-ins or anti-virus may block ActiveX. Please disable or do the 

required settings.

Summary of Contents for AVR HT Series

Page 1: ...AVR HT NT Series MANUAL Digital Video Recorder ...

Page 2: ...ed by a qualified technician Do not try to repair the device by yourself without technical aid or approval In this manual the trademarks product names service names company names products that are not owned by our company are the properties of their respective owners It is recommended to back up and clear the personal data stored in the device before the device is returned to us for repair or repla...

Page 3: ...ommended to change the service default ports like HTTP 80 HTTPS 443 etc to reduce the risk of outsiders being able to access It is recommended to set the firewall of your router But note that some important ports cannot be closed like HTTP port HTTPS port Data Port It is not recommended to expose the device to the public network When it is necessary to be exposed to the public network please set th...

Page 4: ...rical and electronic equipment REACH EC1907 2006 REACH concerns the Registration Evaluation Authorization and Restriction of Chemicals which aims to ensure a high level of protection of human health and the environment through better and earlier identification of the intrinsic properties of chemical substances The product in this manual refers to conforms to the rules and regulations of REACH For m...

Page 5: ...5 13 Startup Wizard 3 1 14 Main Interface 3 2 18 Main Interface Introduction 3 2 1 18 Setup Panel 3 2 2 20 Camera Signal 4 1 23 Add Edit Camera 4 2 23 Add Camera 4 2 1 23 Edit Camera 4 2 2 25 5 Live View Introduction 26 Live View Interface Introduction 5 1 26 View Mode 5 2 27 Display Mode 5 2 1 27 Quick Sequence View 5 2 2 28 Scheme View In Sequence 5 2 3 29 Spot View 5 2 4 30 POS Settings 5 3 31 ...

Page 6: ...1 57 Playback Interface Introduction 8 2 57 9 Alarm Management 69 Sensor Alarm 9 1 69 Motion Alarm 9 2 70 Smart Playback 8 3 60 Record Search Playback Backup 8 4 62 Search Playback Backup by Event 8 4 4 66 Search Playback by Tag 8 4 5 67 Image Management 8 4 6 67 Search Playback Backup by Time sliced Image 8 4 1 62 Smart Search 8 4 2 64 Search Playback Backup by Time 8 4 3 65 View Backup Status 8 ...

Page 7: ... Device Management 90 Network Configuration 11 1 90 Password Security 10 6 89 View Online User 10 7 89 Port Configuration 11 1 2 91 PPPoE Configuration 11 1 3 92 DDNS Configuration 11 1 4 93 TCP IP Configuration 11 1 1 90 E mail Configuration 11 1 5 95 UPnP Configuration 11 1 6 97 NAT Configuration 11 1 7 97 802 1X 11 1 8 98 IPC Offline Settings 9 4 1 77 Video Loss Settings 9 4 2 78 Exception Handling Set...

Page 8: ... 12 4 110 Appendix A FAQ 116 Appendix B Calculate Recording Capacity 121 Appendix C Compatible Device List 122 Appendix D Communication Port List 123 Appendix E Personal Data Collection Description 124 Appendix F Default Account List 125 Appendix G Command List 126 Date and Time Configuration 11 2 2 103 Recorder OSD Settings 11 2 3 104 Remote Playback 12 4 2 114 Remote Preview 12 4 1 111 Remote Bac...

Page 9: ...lective or individual configuration of the cameras OSD video parameters mask motion and so on Support multiple ser permission groups including Administrator Advanced and Ordinary which are the default permission groups of the system Support multiple users to be created multiple web clients login by using one username at the same time and the user s permission control to be enabled or disabled Suppo...

Page 10: ...Configuration Support main stream and sub stream recording at the same time and collective or individual configuration of the record stream Support manual and auto record modes Support schedule recording sensor alarm recording and motion detection recording etc Support schedule recording and event recording setting with different record streams Support record schedule setting and recycle recording S...

Page 11: ...rt system auto reboot when exception happens Network Functions Support TCP IP and PPPoE DHCP DNS DDNS UPnP NTP SMTP protocol and so on Support black and white list function and the black and white IP address IP segment MAC address can be set Support multiple browsers including IE8 9 10 11 Firefox Opera Chrome available only for the versions lower than 45 and Safari in MAC system Support remote ach...

Page 12: ...served if you reset the DVR to factory default Press and hold the right mouse button for 5 seconds in any interface to switch the output to VGA and the DVR will display the video at the lowest resolution which the DVR supports 1 3 Front Panel Descriptions The following descriptions are for reference only Type I Type II Name Descriptions REC Net When recording the light is blue Power When access to...

Page 13: ...heir interfaces and connections The interfaces and locations of the interfaces are only for references Please take the real object as the standard No Name Descriptions 1 AUDIO IN Audio input 2 ALARM IN 3 Alarm inputs for connecting sensors ALARM OUT 4 GND Relay output connect to external alarms Ground 5 AHD VIDEO IN 6 4 CH AHD video inputs AUDIO OUT Audio output 7 CVBS 8 VGA CVBS video output conn...

Page 14: ... connect to sound box 5 AUDIO IN 6 Audio input ALARM OUT Relay output connect to external alarms 7 VIDEO IN 8 HDMI 8 CH video inputs Connect to high definition display devices 9 VGA 10 LAN Connect to monitor Network port 11 RS485 12 USB Connectors for keyboards or speed domes A is TX B is TX Connector for USB storage devices or USB mouse 13 DC12V DC12V power input ...

Page 15: ... 9 USB 10 DC12V Connect USB storage devices or USB mouse DC12V power input 1 5 Connections Video Output Supports VGA HDMI video output You can connect to monitor through these video output interfaces simultaneously or independently Video Connections Some models may support this function Take 16 CH alarm inputs and 1 CH alarm output for example Alarm Connections Audio Input Connect to microphone pi...

Page 16: ...input is not an open closed relay please refer to the following connection diagram Alarm Output The way to connect alarm output device Pull out the green terminal blocks and loosen the screws in the alarm out port Then insert the signal wires of the alarm output devices into the port of NO and COM separately Finally tighten the screws Provided that the external alarm output devices need power supp...

Page 17: ...ggable block back into terminal block Finally connect the video cable of the speed dome to the video input interface of the DVR Type 2 Disconnect pluggable block from the RS485 terminal block and then loosen the fixed screws from the pluggable block insert signal cables into A and B port separately A is TX B is TX and tighten the fixed screws Next connect pluggable block back into terminal block Fin...

Page 18: ...ler is shown as below You can power off the device by using remote controller or mouse By remote controller 2 1 1 Startup Connect the output display device to the VGA HDMI interface of the NVR Connect with the mouse and power The device will boot and the power LED would turn blue A WIZARD window will pop up you should select the display language the first time you use the DVR Refer to 3 1 Startup W...

Page 19: ...into preset setting in PTZ mode To go to cruise setting in PTZ mode Track Button No track function temporarily Wiper Button No function temporarily Light Button No function temporarily Clear Button No function temporarily Fn2 Button No function temporarily Info Button Get information about the device Snap Button To control playback Play Pause Stop Previous Frame Next Frame Speed Down Speed Up To t...

Page 20: ... an exception as indicated In the live display playback interface double click on any camera window to show the window in single screen mode double click the window again to restore it to the previous size In the live display playback interface if the interfaces display in full screen move the mouse to the bottom of the interface to pop up a tool bar The tool bar will disappear automatically after...

Page 21: ...ion Button Meaning Button Meaning Backspace key Switch key of punctuation character Delete Key Enter key Space key Switch key between upper and lower letter Switch key of language Button Meaning Click it to show the menu list Click it to change the sequence of the list Click it to change the camera displaying mode Click it to close the current interface Click it to go to the earliest date of camer...

Page 22: ...lity as needed if it is the first time for you to use the wizard and then read the privacy statement Date and Time Configuration The date and time of the system need to be set up if you use the wizard for the first time Refer to the following figure Set the time zone system time date format and time format The DST will be enabled by default if the time zone selected includes DST Click Next to continue...

Page 23: ...ing are available Wizard Main Interface 15 Disk Settings You can view the disk number disk capacity of the DVR and serial number R W status of the disk Click Format to format the disk Click Next to continue Then click Wizard Setup Network Settings Check Obtain an IP address automatically and Obtain DNS automatically to get the IP address and DNS automatically the DHCP function of the router in the...

Page 24: ... IP address subnet mask gateway and the password of the camera Click OK to save the settings Click to edit the added camera as shown on the above right Enter the new camera name IP address port username and the password of the camera You can check Sync to IPC to modify the IP address of the IPC via different network segments for being in the same network segment with the DVR You can click Test to ...

Page 25: ...nable the RAID function Click Next to continue Create an array Set the array name and select array type which including RAID0 RAID1 RAID5 RAID6 and RAID10 The global hot spares and array capacity can also be viewed here See 7 4 Disk for details Click Next to continue Record Settings Two record modes are available auto and manual Auto Select one auto mode in the interface as shown below and then cl...

Page 26: ...client which is installed in the mobile phone or tablet to log in the mobile client instantly Please refer to 12 1 Mobile Client Surveillance for details Click OK to save the settings Cloud Upgrade Enable Cloud Upgrade and then click OK to save If this function is enabled you can get the latest version from the cloud server Please refer to 13 1 12 Cloud Upgrade for details 3 2 Main Interface 3 2 1...

Page 27: ... it to trigger or clear the alarm out manually in the popup window Record status button Click it to view the record status Alarm status button Click it to view the alarm status Disk status button Click it to view the disk status and RAID status Network status button Click it to view the network status Click this button to enable disable cloud upgrade Informationbutton Clickittoviewsysteminformatio...

Page 28: ...time see 8 2 Playback Interface Introduction for details Click it to pop up the setup panel see 3 2 2 Setup Panel for details Click it to log out the system Click it and then select Logout Reboot or Shutdown in the popup window Introduction of area Click Start Settings to bring up the setup panel as shown below The setup panel includes seven modules Each module provides some function entries with ...

Page 29: ...nt interface as shown below There are some function items on the left side of the camera management interface Click each item to go to corresponding interface or window For instance click Add Camera to pop up the window as shown below Click the main menus on the top of the camera management interface to go to corresponding interfaces Refer to the picture below For instance you can go to system set...

Page 30: ...details Alarm The module covers the functions such as Sensor and Motion Alarm Handling and Alarm Out Settings Please see Chapter 9 Alarm Management for details Network The module covers the functions such as TCP IP DDNS Port E mail and Network Status and so on Please see 11 1 Network Configuration for details Account and Authority The module covers the functions such as Account Management see 10 1 ...

Page 31: ...mally if you select AHD then there will be no image or the image has no color The default selection of the camera signal is Auto If you select Auto the image of the camera will be shown normally regardless of the camera type Note You can enable Lite in the interface if the DVR supports Lite recording It will lower the recording resolution and increase the recording frame rate Please enable or disa...

Page 32: ...t 24 Quickly Add Check the cameras and then click Add to add cameras Click to edit the camera s IP address username and password and so on Click Default Password to set the default username and password of each camera ...

Page 33: ...he camera in the popup window Click to edit the camera see Add camera in 3 1 Startup Wizard for details Click to delete the IP camera Click in the Operation header line and then click Modify IPC Password to pop up a window check the IPCs in the window set the new password and then click OK button only the online IPCs passwords can be modified and a batch of IPCs passwords can be modified at the same...

Page 34: ... for motion based record blue stands for schedule record and cyan stands for intelligence record Click the preview window to show the tool bar as shown in area right click the preview window to show the menu list The tool bar and menu list are introduced in the table below 26 Button Menu List Meaning Move tool Click it to move the tool bar anywhere Manually Record On Click it to start recording In...

Page 35: ...ormation The single channel amplification interface is as shown below Press and drag the blue box to select the zoom in area Click to zoom the image Click the camera selection box to select other cameras for amplification Click Back to return to the live view interface Set different screen modes and cameras display sequences as required and then save the display modes classified by surveillance areas...

Page 36: ...e in the popup window click the OK button to save the current display mode Method Two Click Start Settings System Basic Output Settings Main Output to go to the interface and then set the screen mode Double click the camera or camera group in the list to add them to the selected window Click to save the current display mode refer to 5 2 3 Scheme View In Sequence for detail configurations The displa...

Page 37: ...pop up a window enter the display mode name in the window and then click OK to save the current display mode other buttons are screen mode buttons Go to the live view interface and then click to pop up a little window Set the dwell time in the window and then click to view the live group by group according to the camera number of the current screen mode Double click the sequence view interface to ...

Page 38: ...he settings Start Sequence View Go to live view interface and then click to pop up a window Set the dwell time in the window and then click to start scheme view in sequence Double click the sequence view interface to pause the view double click again to restore the view Click to stop the view Click Start Settings System Basic Output Settings Output 2 to go to the interface as shown below Click on ...

Page 39: ...ck Filter destination Filter POS port and Filter destination Port If you do not check them please skip this step and enter the destination IP POS port and destination port you want to filter Click Display Position under Display Settings to set the position of the POS information Use the default settings of the general settings Check Trigger Camera and click configure under it to bind POS to the came...

Page 40: ...Live View Introduction 32 Click Apply to save the settings and then the trade information will be displayed on the preview image in real time One POS is bound to one camera ...

Page 41: ...enter the camera name or double click the camera name in the camera list to change the camera name enable or disable the name and time OSDs if enabled drag the red name and time OSDs directly in the image view area to change the OSDs display position and select the date time format and color Click Apply to save the settings 5 4 Image Configuration 5 4 1 OSD Settings ...

Page 42: ...Image Adjustment for detailed introductions of these items You can click Default button to restore the image settings to the default factory settings 5 4 2 Image Settings Some areas of the image can be masked for privacy Up to four mask areas can be set for each camera Click Start Settings Camera Image Mask Settings to go to the interface as shown below Select the camera and enable the mask Click ...

Page 43: ...ick Start Settings Camera Image Water Mark Settings to go to the interface as shown below Select the camera and enable water mark and then enter the water mark information Click Apply to save the settings 5 4 4 Water Mark Settings ...

Page 44: ...s the color difference between the brightest and darkest parts Hue It is the degree of color purity The color is purer the image is brighter Sharpen It refers to the total color degree of the image Wide Dynamic It refers to the resolution level of the image plane and the sharpness level of the image edge BLC The wide dynamic range WDR function helps the camera provide clear images even under back ...

Page 45: ...save the settings The introductions of these parameters and buttons are as follows Lens Control Button Parameter Meaning Click to zoom in out the image Focus Mode Click to increase decrease the focal length Click it to focus instantly Day night mode switch autofocus If manual mode is selected focus button One Key Focus Day night mode switch autofocus will be available if auto mode is selected the ...

Page 46: ...era on the top right of the interface for PTZ control Introductions of the buttons on the bottom right of the interface 38 Button Meaning Click to rotate the dome Click to stop rotating the dome Click to zoom in out the camera image Click to increase decrease the focal length Click to increase decrease the iris of the dome Click to start stop recording Drag the slider to adjust the rotating speed ...

Page 47: ... dome or PTZ will stop rotating when you stop dragging the analog joystick Analog Joystick Control Click the camera image on any area and then the image will be centered on the clicked point Refer to the picture as shown below Drag the mouse from A to B to get a green rectangle and the rectangle area will be zoomed in Refer to the picture as shown below Drag the mouse from C to D to get a green re...

Page 48: ... then slide the scroll wheel of the mouse forward to zoom in the image slide the scroll wheel of the mouse backward to zoom out the image Advanced 3D Control Go to PTZ protocol setting interface and then set the protocol to COC before you call the OSD Click OSD Menu to go to camera OSD setting interface Click to start OSD setting The meanings of the buttons are shown in the table below OSD Setting...

Page 49: ... add 255 presets for each dome at most Adjust the dome s direction and then click Save Position to save the current preset position you can also click another preset in the preset list and then save the preset position after adjusting the dome s direction click in the preset list to call the preset click Delete button to delete the selected preset You can also go to preset setting interface for pr...

Page 50: ... and click to stop the cruise in the cruise list of the cruise operation tab click Delete button to delete the selected cruise You can also go to cruise setting interface for cruise setting see 6 3 Cruise Setting for details Click Start Settings Camera PTZ Preset to go to the interface as shown below 6 2 Preset Setting Select camera and then click Add button to add preset or click in the camera li...

Page 51: ...uise The operations of the Add Cruise window are similar to that of the PTZ control interface please see 6 1 PTZ Control Interface Introduction for details Add Cruise Select the camera and cruise in the Cruise interface Enter the new cruise name and then click to save the cruise name Click Add Preset to add preset to the cruise Click to edit the preset Click to delete the preset from the cruise Cl...

Page 52: ...ome in the interface Please make sure the analog speed dome camera is well connected to the DVR before you control it Select the camera and enable PTZ and then set the protocol baud rate and address of the dome according to the settings of the dome Protocol The default communication protocol of the DVR is COC Range from PELCOP PELCOD LILIN MINKING NEON STAR VIDO DSCP VISCA COC etc Address The addr...

Page 53: ...ens Motion Record Sensor Record Motion sensor alarm record will be enabled when motion sensor alarm happens Always 24x7 Record Motion Record Normal record is enabled all the time motion alarm record will be started when motion alarm happens Always 24x7 Record Sensor Record Normal record is enabled all the time sensor alarm record will be started when sensor alarm happens Always 24x7 Record Motion ...

Page 54: ...e and audio of each camera and then click OK to save the settings Please adjust the parameters according to the actual condition Always 24x7 Record Motion Record Sensor Record Analytics Record POS Record Normal record is enabled all the time motion sensor intelligence alarm record will be enabled when motion sensor intelligence alarm happens Video Encode the video encode format of the camera GOP g...

Page 55: ...de is selected you need to set the encode parameters and record schedules of each camera See 7 2 Encode Parameters Setting and 7 3 Schedule Setting for details Manual Mode 7 1 2 Advanced Configuration Click Start Settings Record Advanced to go to the following interface Enable or disable cycle record cycle record the earliest record data will be replaced by the latest when the disks are full Set th...

Page 56: ...hedule Click Start Settings Record Record Schedule Edit Schedules to go to the interface as shown below 24 7 24 5 and 24 2 are the default schedules you cannot edit or delete 24 7 while 24 5 and 24 2 can be edited and deleted Click the schedule name to display the detailed schedule information on the left side of the interface The seven rows stand for the seven days in a week and each row stands f...

Page 57: ...ule name and schedule time and then click Add to save the schedule You can set day schedule or week schedule add button delete button Click and then drag the cursor on the time scale to set record time click and then drag the cursor on the time scale to delete the selected area Set Day Schedule ...

Page 58: ...to clear all the selected area in a day Click Copy To to copy the schedule of the day to other days Refer to the picture below Check the days in the window and then click OK to save the settings Click All to set all week recording click Reverse to swap the selected and unselected time in a week click Clear All to clear all the selected area in a week Click or and then click Manual beside to set th...

Page 59: ...n the tool bar at the bottom of the live view interface to enable recording of the camera Method Two Go to live view interface and then click the right click menu Manually Record On in the camera window or click on the tool bar under the camera window to start recording 7 4 2 Timing Recording Timing Recording the system will record automatically according to the schedule Set the timing record sche...

Page 60: ...gure the Record See 9 1 Sensor Alarm for details Enable RAID Go to Start Settings Disk Disk Mode The camera will start intelligence recording once you finish the above settings This function is only available for some IPCs Click Start Settings Disk Disk Management to go to disk management interface You can view the DVR s disk number and disk status and so on in the interface Click the Format button...

Page 61: ...anagement If you don t have one you can use the user name and password that you login system the default username admin c Enter array name and select array type like RAID5 A C B d Select physical disk If you have 16 disks please check 15 disks The remaining one should be set to a hot spare If higher data security is needed you can decrease physic disks and increase hot spare disks Please set them ...

Page 62: ...ollowing pictures If one of your disks is broken the disk indicator on the front panel will turn red Of course a warning tip will pop up if the relevant HDD exception alarm is set You need to rebuild the RAID after you replace the broken disk with a new one Click the above circled icon and then select the physical disk to rebuild RAID Rebuilding ...

Page 63: ...t group one select a disk group and then click on the top right corner of the added disk or camera to delete it from the group The deleted disks and cameras will be moved into group one automatically Each group can add the disks and cameras from other groups Each disk and camera can only be added into one normal group Select a disk group and then click in the disk or camera row to pop up a window ...

Page 64: ... Format Now to select the backup disk The added backup disk will be formatted and this disk will be removed from the normal group Then add cameras to the backup group These cameras can be added to a normal group and the backup group simultaneously Click Start Settings Disk View Disk Information to view the HDD information click S M A R T Information to view the working status of the HDD Refer to t...

Page 65: ...the playback progress bar to change the playback time You can also click the right click menu Instant Playback in the camera window and then set the instant playback time to play back the record 8 2 Playback Interface Introduction Click on the tool bar at the bottom of the live view interface or click Start Playback to go to the playback interface as shown below click on the tool bar at the bottom...

Page 66: ...art button Click it to pop up area Screen mode button Full screen button Click it to show full screen click it again to exit the full screen Previous frame button It works only when the forward playing is paused in single screen mode Next frame button It works only when the forward playing is paused in single screen mode to disable OSD OSD ON button Click it to enable OSD click Stop button Rewind ...

Page 67: ...s quadrilateral after drawing it Smart playback settings Click it to set smart playback Button Meaning Click it to go to record search interface see 8 4 Record Search Playback Backup for details Click it to go to live view interface see Chapter 5 Live View Introduction for details Button Menu List Meaning Enable Audio Move tool Click it to move the tool bar anywhere Snap Click it to snap Click it ...

Page 68: ...line click to recover the timeline to 24 hours ratio Drag the timeline or slide the scroll wheel of the mouse on the time scale to show the hidden time on the top or bottom of the timeline You can also click to show the hidden time on the top of the timeline or click to show the hidden time on the bottom of the timeline Drag the slider at the bottom of the time scale to show the hidden playback ca...

Page 69: ...les of this area The cyan blocks indicate that there are intelligent recording files Move the cursor to such block and click to play the record Click and draw a line in the desired area Then the system will automatically search the record files about crossing this line The cyan blocks indicate that there are intelligent recording files Move the cursor to such block and click to play the record ...

Page 70: ...lick to play the record The record data and the snapped pictures can be backed up through network or USB U disk or USB mobile HDD The file system of the backup devices should be FAT32 format 8 4 Record Search Playback Backup 8 4 1 Search Playback Backup by Time sliced Image Click Start Search and Backup By Time sliced Image to go to By Time sliced Image tab There are two view modes by time and by c...

Page 71: ...ecord Backup window as shown below Select the device name backup format and path and then click the Backup button to start the backup camera thumbnail number is more than 64 the cameras will be listed directly by their camera name not the thumbnail A maximum of 196 camera names can be listed If the camera name number is more than 196 the time view mode will be disabled and the camera view mode wil...

Page 72: ... display windows and click Hour to select Hour mode Method Two Click beside Camera Thumbnail on the left top corner of the interface to select the time slice mode Method Three Right click the mouse on any area of the time sliced interface to go back to the upper interface 8 4 2 Smart Search Click Start Search and Backup Smart Search to go to Smart Search tab as shown below Behavior Detection when ...

Page 73: ...a window to change the camera and click Clear to remove the camera Click the camera window to play the record in the small playback box on the left side of the interface You can set the date on the top left of the interface check the event type as required and click the time scale or click under the time scale to set the time The camera window will play the record according to the time and event t...

Page 74: ...p left of the interface Check cameras on the left side of the interface or check All to select all the cameras and then click to search the record The searched record will be displayed in the list Click in the list to play back the record in the popup window Click to back up one record data or check multiple record data in the list and then click the Backup button for record batch backup Some mode...

Page 75: ...ckup Tag Management to go to Tag Management tab 8 4 6 Image Management Click Start Search and Backup Image Management to go to Image Management tab The system will display all the snapped images automatically in the list Click to delete the image Click to pop up the Export window Select the device name and save path in the window and then click the Save button Click to pop up the View Image window...

Page 76: ...Playback Backup 68 8 4 7 View Backup Status Click Start Search and Backup Backup Status or click on the tool bar at the bottom of the playback interface to view the backup status ...

Page 77: ...de and then click to cancel the trigger camera Click the OK button to save the settings The trigger cameras will record automatically when the sensor alarm is triggered Snapshot check it and then the Trigger Snapshot window will pop up automatically Configure the trigger camera in the window The trigger cameras will snap automatically when the sensor alarm is triggered Push check it and choose ON o...

Page 78: ...e mail when the sensor alarm is triggered Before you enable the email please configure the recipient s e mail address first see 11 1 5 E mail Configuration for details 9 2 Motion Alarm Motion Alarm when the motion object appears in the specified area it will trigger the alarm You should enable the motion of each camera first and then set the alarm handling of the camera to complete the whole configurati...

Page 79: ...Alarm out Preset Buzzer Pop up Video and E mail The alarm handling setting of motion alarm is similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings You can click Motion Settings to go to the motion configuration interface Click Start Settings Camera Intelligent Analytics Object Detection to go to the following interface Select the camera enable the ob...

Page 80: ...ttings Alarm Intelligence Alarm Object Detection to go to the following interface Enable or disable Record Snapshot Push Alarm out Preset Buzzer Pop up Video and E mail The alarm handling setting of object detection alarm is similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings You can click Object Config to go to the object detection configuration int...

Page 81: ...of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings You can click Exception Config to go to the exception detection configuration interface Select the camera and enable the relevant detection as needed Set the sensitivity of the exception detection Click Apply to save the settings Click Processing Mode to go to the alarm handling configuration interface of exception ...

Page 82: ...h the drawing Click the Clear button to delete the alert line Click Apply to save the settings Click Processing Mode to go to the alarm handling configuration interface of line crossing detection Direction A B A B and A B optional It is the crossing direction of the intruder who crosses over the alert line A B the alarm triggers when the intruder crosses over the alert line from B to A or from A to...

Page 83: ...ollowing interface Select the camera enable the intrusion detection and set the duration Select the alarm area Up to 4 alarm areas can be set up Draw the alarm area of the intrusion detection Refer to the interface as shown below Check Draw Area and then click around the area where you want to set as the alarm area in the image the alarm area should be a closed area Uncheck the Draw Area if you fin...

Page 84: ...to the following interface Enable or disable Snapshot Push Alarm out Preset Buzzer Pop up Video Pop up Message Box and E mail The IPC Offline Settings are similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings You can click Intrusion Config to go to the intrusion detection configuration interface ...

Page 85: ...xception IPC Offline Settings to go to the interface as shown below Enable or disable Snapshot Push Alarm out Preset Buzzer Pop up Video Pop up Message Box and E mail The IPC Offline Settings are similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings ...

Page 86: ...e as shown below Enable or disable Alarm out Buzzer Pop up Message Box and E mail The exception handling settings are similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings Enable or disable Record Snapshot Push Alarm out Preset Buzzer Pop up Video Pop up Message Box and E mail The Video Loss Settings are similar to that of the sensor alarm see 9 1 Se...

Page 87: ...e for details Click Apply to save the settings You can click Test to test the alarm output Click Start Settings Alarm Event Notification E mail to go to the e mail configuration interface Set the e mail address of the recipients See 11 1 5 E mail Configuration for details 9 5 3 Display Click Start Settings Alarm Event Notification Display to go to the display configuration interface Set the duration ti...

Page 88: ...d then click the Apply button to save the settings If Push Server is online it will push messages to the mobile clients 9 5 6 Alarm Server Go to Alarm Alarm Server interface as shown below Enable the alarm server and enter server address and port of the alarm server Then select protocol If Send Heartbeat is enabled set the interval times After that test the effectiveness of the alarm server Having...

Page 89: ...the bottom of the live view interface to pop up a window Click Trigger to start alarm Click Clear to stop alarm 9 7 View Alarm Status Click Start Settings Alarm Alarm Status or click on the tool bar at the bottom of the live view interface to view the alarm status ...

Page 90: ...ens Click to view the detail information as shown below If the exception information is more than one page you can enter the number in the box and then click to jump to the specified page Click to view the exception alarm information in the previous next page Click to play the alarm record ...

Page 91: ...ommon available when adding accounts You can manually add new permission group see 10 3 1 Add Permission Group for details Only admin and the users that have the Account and Authority permission can manage the system s accounts Group Administrator owns all the permissions displayed in area except Account and Authority and its permissions cannot be changed while the permissions of Advanced and Comm...

Page 92: ...Account Edit User and then click in the user list or double click the user to edit the user information Click to delete the user the user admin cannot be deleted You can set password security only for admin Click Edit Security Question and then set questions and answers in the popup window If you forget the password for admin please refer to Q4 in Appendix A FAQ for details The passwords of other ...

Page 93: ...Pattern Lock Click Edit User to pop up the window as shown below The admin is enabled its permission control is closed and permission group cannot be changed by default You can enable or disable other users if disabled the user will be invalid open or close their permission control if closed the user will get all the permissions which admin has and set their permission groups Click OK to save the ...

Page 94: ...and enter the password in the popup window Click the Login button to log in the system Logout Click Start Logout or click Start Shutdown to pop up the Shutdown window Select Logout in the window and then click OK to log out the system Click Start Settings Account and Authority Account Edit Permission Group to go to the interface as shown below 10 3 1 Add Permission Group ...

Page 95: ...t the permission group the operations of the Edit Permission Group are similar to that of the Add Permission Group please see 10 3 1 Add Permission Group for details Click to save the group as another group Click to delete the permission group The three default permission groups Administrator Advanced and Common cannot be deleted 10 3 2 Edit Permission Group Click Start Settings Account and Author...

Page 96: ...gment MAC you add be effective Enter the IP IP segment MAC and then click OK In the above interface click to edit IP IP segment MAC click to delete it Click Apply to save the settings 10 5 Preview On Logout Click Start Settings Account and Authority Security Preview On Logout to go to the following interface Set a camera and then enable or disable the preview permission on logout as required If a ...

Page 97: ...Authority User Status to view the online user information you can view the online user name login type IP address and login time click to pop up a window showing the preview occupied channel number and playback occupied channel number In this interface you can set the level and expiration time of the password Level 4 levels weak medium strong stronger Expiration Time 4 options Never expire 30 days...

Page 98: ... you can select the network work pattern as required Network Fault Tolerance The two network ports will be bound to one IP address if you select the Network Fault Tolerance pattern There are many advantages of this work pattern 1 increase the bandwidth 2 form a network redundant array to share the load When a failure happens to one network port the other port will take over the entire load immedia...

Page 99: ...red and then click Apply to save the settings You can create a private certificate here Click the Create button to create a private certificate Enter the country only two letters available domain DVR s HTTP Port the default HTTP port of the DVR is 80 The port number can be changed to others like 81 The port is mainly used to client remote access If you want to access the DVR through a web browser yo...

Page 100: ...e web browser eg https 192 168 1 201 443 Server Port the default server port of the DVR is 6036 The server port number can be changed as required The port is mainly used in network video management system RTSP Port RTSP real time stream protocol can be used to control the sending of real time data By media player which supports the RTSP real time stream protocol you can view the live images synchr...

Page 101: ...r the server address domain name username and password according to the selected DDNS type Click Test to test the effectiveness of the input information Click Apply to save the settings You will have to enter the server address and domain name if some DDNS types are selected Go to the relative DNS website to register domain name and then enter the registered domain information here Now we take dvr...

Page 102: ...ent 94 Click Registration to go to the interface as shown below Set the DDNS account information username password and so on and then click Submit to save the account Create domain name and then click Request Domain ...

Page 103: ...ns com DDNS type Enter the registered username password and domain name and then click Apply Map the IP address and HTTP port in the router you can skip this step if UPnP function is enabled Enter the registered domain name plus HTTP port like http www xxx dvrdydns com 81 in the address bar and then press Enter key to go to the client 11 1 5 E mail Configuration Click Start Settings Network E mail ...

Page 104: ... click the OK button The e mail address of the sender will send an e mail to the recipient If the e mail is sent successfully it indicates that the e mail address of the sender is configured correctly Click Edit Recipient to go to the following interface Click Add and then enter the recipient s e mail address and select the schedule if a schedule is selected the system will send the alarm email and...

Page 105: ...any times the port number would be wrong Please change the mapping type to Manual and then click to modify the port until the UPnP status turns to Valid UPnP Refer to the following picture You can view the external IP address of the DVR Enter the external IP address plus port in the address bar to access the DVR such as http 183 17 254 19 81 Click Start Settings Network UPnP to go to the following...

Page 106: ... 802 1X user authentication is needed To use this function the DVR shall be connected to a switch supporting 802 1x protocol The switch can be considered as an authentication system to identify the device in a local network If the DVR connected to the network interface of the switch has passed the authentication of the switch it can be accessed via the local network Protocol type and EAPOL version...

Page 107: ...s Click Start Settings Network Platform Access to go to the interface Platform Access Set Access Type as Platform Software and select Enable as shown below Check the IP address and port of the transfer media server in the ECMS NVMS The default server port for auto report is 2009 If it is modified please go to the transfer media interface to check Enable the auto report in the ECMS when adding a new...

Page 108: ... 11 1 12 Wi Fi Optional Plug in the USB Wi Fi search device Click Start Settings Network 3G 4G to go to the interface for wireless settings Enable Wi Fi function Click Refresh and then the system will automatically search wireless routers Enable 3G 4G function Choose the 3G 4G type as needed Click Network Status to view the 3G 4G connection status and get the IP address ...

Page 109: ...click Connect Enter the key password in the Wi Fi connection box and then click Connect The connection status will be displayed after the Wi Fi is connected Exit the Wi Fi connection interface you can view the detailed Wi Fi information such as IP address gateway etc ...

Page 110: ...ess of SNMP host Trap Port The port of SNMP host Tips Before setting the SNMP please download the SNMP software and manage to receive the device information via SNMP port By setting the trap address the device is allowed to send the alarm event and exception message to the monitoring center 11 1 14 View Network Status Click Start Settings Network Network Status to view the network status or click ...

Page 111: ...n Automatically Log Out Automatically if checked you can set the wait time App Live Self Adaption and Dwell Automatically if checked you can set the wait time Click Apply to save the settings Device Name The name of the device It may display on the client end or CMS that help user to recognize the device remotely Video Format Two modes PAL and NTSC Select the video format according to the camera S...

Page 112: ... the interface to reset to the factory default settings check Reset retain Network Configuration to retain the network settings Note Resetting to the factory default settings will not change time zone Common Upgrade 11 2 3 Recorder OSD Settings Click Start Settings System Basic Recorder OSD settings to go to the following interface OSD name and icon can be enabled here You can click Start Settings ...

Page 113: ...kup file and then click the Recover button finally click the OK button in the popup window Recover Note Before you use cloud upgrade please enable NAT2 0 Click Start Settings Network Cloud Upgrade as shown below Select Accept Notification Only or click Check for Updates to check whether the current version is the latest If your software version is not the latest click Upgrade to download and upgrade ...

Page 114: ...matically at the pointed time every interval days 11 7 View Log Choose the log file in the list and then click the Export button to export the log file Click on the Content title bar to pop up a menu list Check contents in the menu list and then the log list will show the checked log contents only Click to play the video log Click Start Settings System Maintenance View Log to go to the log view inte...

Page 115: ...nformation Device Management 107 Click Start Settings System Information and then click the corresponding menu to view the Basic Camera Status Alarm Status Record Status Network Status and Disk information of the system ...

Page 116: ...e DVR After scanning the QRCode successfully enter the login password to log in mobile client 12 2 Web LAN Access Click Start Settings Network TCP IP to go to the TCP IP interface Set the IP address subnet mask gateway preferred DNS and alternate DNS of the DVR Open a web browser on your computer enter the IP address of the DVR in the address bar and then press enter to go to the login interface a...

Page 117: ... Web WAN Access Set the network of the DVR Please refer to 11 1 1 TCP IP Configuration for details Enable NAT 1 0 2 0 Please refer to 11 1 7 NAT Configuration for details Open a web browser on your computer enter the NAT server address www avyconp2p com in the address bar and then press enter to go to the interface as shown below download and install the relative plugin according to the popup tip if...

Page 118: ...ess of the DVR from the router Open a web browser on your computer enter the WAN IP address plus HTTP port like http 116 30 18 215 100 in the address bar and then press enter to go to the login interface Enter the username and password of the DVR in the interface and then click Login to go to the live view interface Note If the WAN IP address is a dynamic IP address it is necessary for you to use ...

Page 119: ...splay in the remote interface to go to the preview interface The preview interface consists of the four areas marked in the following picture Select a window in the preview area and then click one online camera on the left panel to preview the camera in the window You can click in the tool bar to preview all the cameras Start Preview Click on the left panel to hide the panel and click to show the ...

Page 120: ... Right click on the full screen to exit full screen Click All Main Stream or All Sub Stream to set the stream of all the cameras Manual alarm button Click it to pop up a window and then trigger and clear the alarm out in the window manually Click it to preview all the cameras Click it to close all the preview cameras Click it to enable talk with the DVR Click it to start recording for all cameras ...

Page 121: ... Click it to start recording click it again to stop recording Click it to zoom in the image of the camera and then drag the mouse on the camera image to view the hidden area Click it to enable audio and then drag the slider bar to adjust the volume You can listen to the camera audio by enabling audio Click it to zoom out the image of the camera Screen display proportion Click it to close the previ...

Page 122: ...decrease the focal length Click to increase decrease the iris of the dome Click it to view the preset list and then click the button in the list to call the preset Click it to view the cruise list and then click the corresponding buttons in the list to start or stop the cruise Button Meaning Stop button Rewind button Click it to play video backward Play button Click it to play video forward Pause ...

Page 123: ... network account and authority and system of the DVR remotely All of these settings are similar to that of the DVR See the configurations of the DVR for details 12 4 4 Remote Configuration By Event Click to set the start time and end time on the left side of the interface check the cameras and then click on the right side to backup the record View Backup Status Click Backup Status to view the backup...

Page 124: ...properly Please make sure the network and the switch both work normally Q2 Why are there no images output in some or all of the camera windows a b Please make sure the screen HDMI or VGA cables are good and well connected Please make sure the screen supports the resolution of 1280 1024 1920 1080 2560 1440 or 3840 2160 4K 2K The DVR cannot self adapt to the screen of which the resolution is lower t...

Page 125: ...ails The HDD could have gone bad Please change another one Q6 The system cannot record why a b c Please make sure the IE version is IE8 or above Please check whether the PC has enabled the firewall or installed the antivirus software Please try to access the DVR again after you disable the firewall and stop the antivirus software Black white list may have been set in Account and Authority setting Th...

Page 126: ...h The record can be backed up in the private format and AVI format by DVR Q9 How to play the backup file Fig 8 1 Fig 8 2 Select Security Custom Level Refer to Fig 8 1 Enable all the sub options under ActiveX controls and plug ins Refer to Fig 8 2 Then click OK to finish setup Other plug ins or anti virus may block ActiveX Please disable or do the required settings ...

Page 127: ...ide of the interface to play the camera record Click on the tool bar under the camera image to enable audio Refer to Fig 9 2 If you select the AVI format when backing up recorded video by DVR the recorded video backup data can be played by the video player which supports this format Note The record will not have audio output if you disable the audio when recording by DVR Please see 7 1 1 Mode Confi...

Page 128: ...Fig 9 2 FAQ 120 ...

Page 129: ...1 10 Thetablebelowshowstherecordingcapacityrequirementsforrecordstoragein30days Recording Capacity MB Bitrate Kbps 1024 8 3600 Recording hours per day Record Storage Days channel numbers 3600meansrecordforan hour 1TB 1024GB 1GB 1024MB 1MB 1024KB 1Byte 8bit Record Bitrate Kbps Used Space MB H Used Space MB D 10240 4500 108000 8192 3600 86400 6144 2700 64800 4096 1800 43200 3072 1350 32400 2048 900 ...

Page 130: ...500GB 1TB 2TB 3TB SV35 Series recommended 1TB 2TB 3TB 1TB 2TB 3TB 4TB 6TB 8TB Surveillance HDD Series recommended Western Digital Blue Series 500GB 1TB Green Series 2TB 3TB 4TB Purple Series recommended 1TB 2TB 3TB 4TB 6 TB 8TB Brand Capacity SSK 2GB Netac 4GB Kingston 2GB 8GB 16GB 32GB Aigo 2GB Smatter vider 1GB SanDisk 4GB 8GB 16GB 32GB ...

Page 131: ...tion This port is opened by default which is mainly used to receive the information sent by the POS terminal or printer The information will be overlaid on the image of the IPC you have configured in previewing or recording mode Authentication NO Encryption NO 41953 TCP Description This port is opened by default which is mainly used to receive the request sent by other UPnP devices and communicate ...

Page 132: ...ation when communicating with the server we will never share these personal data stored on the device to the third party or use them by ourselves without the client s authorization The log will record the operator s operation steps and change records and will not contain any information about the collected personal data Function Personal Data Type Transmission Type Storage Type Authentication PPPo...

Page 133: ... You must set the password of admin in the above mentioned interface first Then you can log in by using root Statement Remote testing debugging doesn t support Telnet SSH unavailable for the device When an error occurs the customer needs to send the device back to our company and tell us the password of admin used to log in the device and web client Then the corresponding technician of our company ...

Page 134: ... l himm hostname hwclock i2c_read i2c_write id ifconfig ifstat init insmod iostat ip ipaddr iplink iproute iprule iptables iptunnel kill killall killall5 ln login logname ls lsmod lsof lspci lsusb lzcat lzma md5sum mdev mkdir mkfifo mknod modinfo modprobe mount mountpoint mv netstat nice passwd pidof ping ping6 pmap poweroff pppd pppoe printf ps pstree pwd readlink reboot remove shell renice restore...

Page 135: ...1 phone 949 752 7606 email info avycon com social avycon_aivo website avycon com Copyright AVYCON All rights reserved Specifications and pricing are subject to change without notice ...

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