AVT MAGIC EEC, Hardware & Software Manual, Page: 73 / 82

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S e r v i c e I n f o r m a t i o n
A 5 S E R V I C E I N F O R M A T I O N
A5.1 Software Updates
Free Software updates you will find on our homepage under
http://www.avt-nbg.de
Before you can access the Download area, you need to register on our home-
page. Go to Create an account under the Log In section and enter your name
and email address. Define a user name and click on Register . You will receive
a confirmation email that includes a link which allows you to activate your ac-
count. Now you can download the latest software updates under
Download
- Software .
A5.2 Support
You can contact our support hotline during the normal office hours between
09.00h - 17.00h under the following telephone number:
+49 911 5271 160
or via email:
support@avt-nbg.de
To deal with your problem efficiently please note the factory number of the
unit as well as the software version that you are using.
A5.3 Repairs
If, contrary to expectations, your unit is defective please fill in the attached
status report and send the unit to the following address:
AVT Audio Video Technologies GmbH
- Repairs -
Nordostpark 12
D-90411 Nürnberg
Germany