AVProEdge AC-MX-88X, User Manual

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Support
Should you experience any problems while using this product, first, refer to the Troubleshooting section
of this manual before contacting Technical Support. When calling, the following information should be
provided:
·
Product name and model number
·
Product serial number
·
Details of the issue and any conditions under which the issue is occurring
·
Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit.
Warranty
THE BASICS.
AVPro Edge warranties its products that are purchased from all Authorized AVPro Edge Resellers or direct purchases. Products are
guaranteed to be free from manufacturing defects and of sound physical and electronic condition.
AVPro Edge has developed a warranty that anyone can get behind. We really wanted to take all the “red tape” out of a warranty
and just make is simple. Our 10 YEAR NO BS warranty hinges on 3 elements.
1. If you are having trouble, call us. We will attempt to troubleshoot your issue over the phone.
2. If it’s broke - We’ll replace it in advance on our dime. (We’ll cover return shipping too.) Repair is an option too, but it’s
YOUR call.
3. We know you know what you are doing. We will not make you go through unnecessary steps to troubleshoot an
extender...
COVERAGE DETAILS.
AVPro Edge will replace or repair (at customer choice) the defective product. If the product is out of stock or on back order it can
either be replaced with a comparable product of equal value/feature set (if available) or repair.
Your warranty begins at receipt of product (as confirmed by shipping firm tracking). If tracking information is unavailable for any
reason, the warranty will commence 30 ARO (After Receipt of Order). The coverage continues for 10 YEARS.
RED TAPE.
AVPro Edge is not responsible for untraceable purchases or those that were made outside of an authorized channel.
If we conclude that a product or serial number has been tampered with as identified by warranty seal or physical examination the
warranty will be void. Additionally, excessive physical damage (beyond normal wear & tear) the warranty may be voided or pro-
rated based on the extent of the damage as examined by an AVPro Edge representative.
Damage caused by “acts of God” are not covered. They can include natural disasters, power surges, storms, earthquakes,
tornadoes, sink holes, typhoons, tidal waves, hurricanes, or any other uncontrollable event related to nature.