AvL Proprietary and Confidential
Content is Subject to Change without Notice
Page
194
of
195
Elevation
Hand crank in elevation - the unit should hand crank easily.
Unit should hand crank with approximately 50-75 in-lbs. torque depending on model.
Check for unusual noise in the elevation pivot bearings and the elevation gearbox.
Run in elevation and check for unusual noise in the elevation motor. (Run to limits)
Check the position and tracking of the elevation drive cables.
Check the drive cables for damage.
Check the oil level in the gearbox, where accessible.
Inspect the elevation limit switches.
Polarization
Run in polarization and check for unusual noise in the polarization gearing or motor.
Inspect the polarization potentiometer.
Inspect the wave-guide for any damage, dents, or cracks.
8.7 Contacting Customer Service
AvL Customer service is available 24 hours a day, seven days a week for your inquiries. We strive to
assist our customers in any way they need, providing as much information, training, and assistance as is
necessary. AvL customer support is committed to solving our customer problems. We are a team of
dedicated professionals working to continually improve all aspects of our products and the service we
provide. We want to take the time to understand your technical and operational requirements.
When contacting customer support please ensure the following information is available, this information
can be found on the AvL serial tag located between the elevation arms or on the azimuth base plate.
AvL antenna type
serial number
Manufacturing Date
Customer the unit was originally purchased from (optional).
8.7.1 Email Support
General email support is available to all AvL customers at [email protected].
We encourage making primary contact for routine requests through email in order for our technical staff
to organize and evaluate needs in a timely manner.
