Identifying the Slot Number for a Failing or Failed Drive
51
Identifying the Slot Number for a Failing or Failed Drive
When a drive is failing or has failed, its status is displayed in several places:
•
In the System Dashboard
•
On the Engines page in the Storage menu. Click
Advanced
, then click the Disks tab. The slot
number is shown in the disk details table.
•
On the Media Packs pane in the Storage menu. Click
Advanced
, then click the Disks tab. The
slot number is shown in the disk details table.
Removing the Bezel
On the 2U and 4U chassis, you must remove the bezel to access the media drives.
To remove the bezel:
t
Insert your fingers into the rectangular openings on the front of the bezel and gently pull. The
bezel is held in place by small plastic tabs that latch onto the face of the Engine. On the 2U
chassis, there are also two small metal posts that snap into holes on the front of the chassis.
t
To reattach the bezel, gently snap it onto the front of the chassis.
Replacing a Drive
Always replace a system drive or Media Pack drive with an appropriate drive from Avid of the same
size as the failed drive. For more information, see
“Media Pack and System Drives” on page 19
.
c
Do not use a system drive from another Engine or System Director Appliance as a replacement.
The system drives operate as a pair, and contain metadata from the original system they
belonged to. Using a system drive from another chassis, even if new and never deployed, will
cause problems because the system drives are initialized as a mirrored pair during the
manufacturing process.
You can use a Media Pack drive from another Avid NEXIS Engine, but if it previously
belonged to a Media Pack, you must clear its configuration before the new Engine can use it.
See the
Avid NEXIS Administration Guide
for information about clearing a foreign disk error.
The replacement drive must be the same size as the failed drive, with the following exception: In a
Media Pack, you can replace a smaller drive with a larger one (for example, use a 6TB HDD to
replace a failed 2TB HDD). The Media Pack uses only 2TB of the space on the larger drive, however.
You cannot replace a larger drive with a smaller one.
If you accidentally remove the wrong media drive while the Media Pack is reconstructing data for a
failed drive, and client I/O is active, all client activity might stop after a brief delay as the system
starts another reconstruction process. You can safely reinsert the drive within five minutes of
removing it, and then remove the failed drive.
If a system drive fails, the system remains running as long as the other system drive is operating. If
both system drives fail, the system shuts down.