Avid NEXIS
®
Setup and Maintenance Guide
December 2019
Page 1: ...Avid NEXIS Setup and Maintenance Guide December 2019...
Page 2: ...fic prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY...
Page 3: ...the following notice applies JCifs Copyright 2004 The JCIFS Project is licensed under LGPL http jcifs samba org See the LGPL txt file in the Third Party Software directory on the installation CD Avid...
Page 4: ...upplies 22 Chapter 2 Connecting the Equipment 28 Rack Mounting Guidelines and Requirements 28 Mounting the Engine or System Director Appliance 28 Installing the Media Packs 2U and 4U Chassis 32 Instal...
Page 5: ...Ds 55 Replacing a Power Supply 2U and 4U 55 Replacing a Cooling Module 5U only 55 Replacing a Power Supply 5U 56 Installing a Redundant Controller 57 Dual Controller Connection Diagrams 58 About Contr...
Page 6: ...f Conformity 69 Disposal of Waste Equipment by Users in the European Union 71 Argentina Conformity 71 Australia and New Zealand EMC Regulations 71 Japan EMC Regulations 71 Class A Equipment 71 Korean...
Page 7: ...ndicates menu commands and subcommands in the order you select them For example File Import means to open the File menu and then select the Import command This symbol indicates a single step procedure...
Page 8: ...ours per day 7 days per week Search this online Knowledge Base to find answers to view error messages to access troubleshooting tips to download updates and to read or join online message board discus...
Page 9: ...ontroller two 764W power supply cooling modules PCMs two solid state system drives and one Media Pack 10 drives of either 2TB drives yielding a 20TB Media Pack or 4TB drives yielding a 40TB Media Pack...
Page 10: ...Media Packs four Avid NEXIS PRO Engines Avid NEXIS PRO cannot be combined with Avid NEXIS E series Enterprise class Engines or the System Director Appliance Supports up to 30 connected clients 24 of...
Page 11: ...ector Appliance and at least three of the following in the same Storage Group Avid NEXIS E2 Engines Avid NEXIS E2 SSD Engines Avid NEXIS E4 Engines Avid NEXIS E5 Engines All the Engines in the configu...
Page 12: ...chassis serial number is printed on a label attached to the left rear chassis mounting ear The following figure shows the location of the serial number label Serial Number Label Location 2U Chassis D...
Page 13: ...0 and 1 Drive slot numbering for storage engines is shown below In the System Director Appliance the empty slots are covered with blank plates for proper airflow and cooling 2U Chassis Rear Views and...
Page 14: ...nd the Host Fabric section is purple Avid NEXIS PRO with 4TB SATA Drives In an Avid NEXIS PRO with a Media Pack of 4TB SATA drives the Controller is always located in slot 1 bottom and is installed up...
Page 15: ...rives in the Avid NEXIS E4 Engine are numbered from top left 0 to bottom right 23 as shown Component Notes Power Supply Cooling Modules PCM 764W power supply and cooling fan modules The left power sup...
Page 16: ...ot 2 as shown Rear View Features of Avid NEXIS E4 Component Notes Power Cooling Module PCM Four 580W PCMs as viewed from the rear PCM 0 top left PCM 1 top right PCM 2 bottom left PCM 3 bottom right St...
Page 17: ...Details The following systems use a 5U chassis Avid NEXIS E5 Avid NEXIS E5 NL Description Status Purpose System Power LED Green when system is on operational Amber when system is in standby mode not o...
Page 18: ...e has failed indicating the drawer and slot of the drive For details see 5U Chassis Drive Drawer and Sideplane Status Panel on page 11 Engine status and control panel Indicates the overall status and...
Page 19: ...ve has failed To determine the location of the failed drive see the drive status indicator panels on the Engine Top Drawer fault indicator When amber indicates a fault in the top drawer drive cable or...
Page 20: ...etails The rear of the Avid NEXIS E5 and Avid NEXIS E5 NL provides access to the Controllers power supplies and fans In a single Controller configuration the Controller can be in either slot but Avid...
Page 21: ...1 Power supply modules identified in error and status messages as 0 left and 1 right Controller Typea Label Technical Details Used in and Supported Slots Avid NEXIS PRO Controller No label Four cores...
Page 22: ...only upside down Avid NEXIS E2 SSD G2 Six cores with 32GB memory USM version 1 37 factory installed Supports a 40GbE switch connection Avid NEXIS E2 SSD Slot 1 bottom only upside down Controller 20 SD...
Page 23: ...er Features Controller E5 NL Twelve cores with 128GB memory Supports a 10GbE switch connection Avid NEXIS E5 NL Both slots left and right Avid NEXIS E5 NL G2 Twelve cores with 128GB memory USM version...
Page 24: ...he Avid NEXIS implementation Do not connect anything to unidentified ports POST LEDs Shown for reference only Serial Port Shown for reference only Not used Management Interface Port left port only 1Gb...
Page 25: ...reen Network activity Left side Network speed Yellow 1000Mb s Green 100Mb s Off 10Mb s The Interconnect Interface port is used to connect two Controllers See Installing a Redundant Controller on page...
Page 26: ...s Workspaces in an existing Cloudspaces configuration System Director Functionality The System Director maintains all information about the file system The System Director is either embedded on a Cont...
Page 27: ...ght to send a replacement of a size that meets or exceeds the minimum partition requirements c Avid NEXIS SSD system drives cannot be removed from one system and used as a replacement in another syste...
Page 28: ...NEXIS E5 and Avid NEXIS E5 NL the system drives are typically in slots 28 top drawer and 70 bottom drawer However there is no technical requirement for system drives to occupy any particular slots Dri...
Page 29: ...he following figure and table Drives in the 5U Chassis The drives in the Avid NEXIS E5 and Avid NEXIS E5 NL Media Packs have one LED that indicates a drive failure 2U and 4U Drive Features Feature Sta...
Page 30: ...one PCM fails For maximum protection from power loss both PCMs must be plugged in to separate electrical circuits or separate UPS devices and turned on With both PCMs plugged in and turned on the sys...
Page 31: ...Power Supplies 23 764W PCM All 2U Chassis including System Director Appliance n The bottom two LEDs marked with battery icons are not used...
Page 32: ...ower Supply LED States AC Fault Fan Fault Power Module OK DC Fault Definition n For readability a series of dashes means the LED is OFF No AC power on any PCM On On No AC power on this PCM On AC prese...
Page 33: ...Fail Amber Power OK Green Status Off Off Off No AC power to either PSU On On Off PSU present but not supplying power Off Off On Mains AC present switch on This PSU is providing power Off Off Flashing...
Page 34: ...on standby other PSU is OK On On On GEM software has lost communication with PSU On Off PSU has failed 2200W PSU LED Status PSU Fail Amber AC Fail Amber Power OK Green Status Fan OK Green Battery fau...
Page 35: ...Power Supplies 27 c Leave failed power supply or cooling modules in place until you have a replacement so you maintain the proper airflow Obtain a replacement as soon as possible...
Page 36: ...ar Make sure nothing blocks airflow to the front panel surface and the rear For normal operation maintain approximately 2 feet 0 6 meters of open space in front of and behind the rack This allows free...
Page 37: ...o the rack using the two supplied screws 4 Insert the Media Pack drives into the empty drive slots see Installing the Media Packs 2U and 4U Chassis on page 32 5 Remove the plastic end cap covers from...
Page 38: ...h 5 to install the other bracket rail on the opposite side of the rack 7 Make sure that the media drives are not installed in the Engine 8 With an assistant lift the Engine and place the rear of the E...
Page 39: ...to the front of the rack through top and bottom holes of the plastic end caps as shown in the following figure 11 Using the screws from the rack mount kit or screws you supply secure the rear stabiliz...
Page 40: ...viewing window Installing Media Pack Drives 5U Chassis The Avid NEXIS E5 or Avid NEXIS E5 NL comes with at least four Media Packs The system drives are preinstalled in the Engine in slots 28 top draw...
Page 41: ...reseller or support depot suitable for your locale The Avid NEXIS E5 or Avid NEXIS E5 NL Engine comes with two C19 to C20 power cables in the shipping box The C19 end is a female connector which plugs...
Page 42: ...Director Appliance to supported switches which must be networked together You cannot set up the Engine or the System Director Appliance until they are connected to suitable switches in your network C...
Page 43: ...ork Connection from Dell N3024 Switch to Avid NEXIS E Series Controller E2 Shown 40 Gb Network Connections from Cisco Nexus 9372PX Switch to Avid NEXIS E5 n Avid NEXIS E5 NL connects to a 10GbE switch...
Page 44: ...s are present it is enabled on both The Ethernet ports on all installed Controllers must be connected to one or more supported switches The Avid NEXIS implementation follows the Link Aggregation Contr...
Page 45: ...Enabling Link Aggregation 37 Dual Network Connections from 40Gb Switch to Avid NEXIS E5 for LACP...
Page 46: ...nce if applicable that belong to the same Avid NEXIS system See Understanding the Shared Name Space on page 39 Names can be up to 64 English alphanumeric characters long can contain a dash or hyphen m...
Page 47: ...ce is present or on the System Director Appliance Specifically the System Director runs on one of the Controllers in the Engine or System Director Appliance The System Director is a service that can f...
Page 48: ...NEXIS Engine and System Director Appliance if applicable consists of the following overall steps 1 Rack mount the hardware connect the hardware to power and to a switch and turn on the power supplies...
Page 49: ...ersion bin Configuring the Computer s IP Address To communicate with the Avid NEXIS hardware the computer must use an IP address in the same subnet as the default IP address on the Controller 169 254...
Page 50: ...cting to an Avid NEXIS E2 SSD Connecting to an Avid NEXIS PRO 20TB Connecting to an Avid NEXIS PRO 40TB with Purple Fascia Controller 2 Open the Windows Control Panel Network and Sharing Center then d...
Page 51: ...ties d Click Use the following IP address and enter 169 254 10 20 with a subnet mask of 255 255 255 0 then click OK n By default the Controller IP address on every Avid NEXIS system is set to 169 254...
Page 52: ...ame space and see Types of Controllers on page 13 for systems that support redundant controllers g If you are deploying a System Director Appliance configure it first then configure the Engines This p...
Page 53: ...ted the Avid NEXIS software kit contents b Select the file named AvidNEXISSetup_ version bin c Click Submit The Engine installs the software and reboots displaying messages about the installation prog...
Page 54: ...the Engine The Engine name is used to generate the hostnames for the Controllers which appear in the fields below for Top and Bottom Controllers in the Avid NEXIS E2 Avid NEXIS E4 and System Director...
Page 55: ...ironment c In the DNS Search List field you can enter alternate DNS names separated by spaces that are used in your environment These will be used to help resolve the System Director name in a browser...
Page 56: ...hat will belong to the same Avid NEXIS system have the same Storage System Name 13 When you have configured all the Engines disconnect the computer from the Engine You can optionally restore the compu...
Page 57: ...e all conventional ESD precautions when handling plug in modules and components You can replace most hardware components without disrupting the system operation Collecting Logs for Customer Care To he...
Page 58: ...ive as soon as possible If both system drives in the same Engine fail the Engine stops operating because no metadata for writes can be recorded If the Engine is part of a multi Engine configuration th...
Page 59: ...ystem Director Appliance as a replacement The system drives operate as a pair and contain metadata from the original system they belonged to Using a system drive from another chassis even if new and n...
Page 60: ...The red arrows on the locks point inwards if the locks are disengaged Unlock them if necessary by rotating them counterclockwise using a screwdriver with a Torx T20 bit 4 Push the drive carrier latch...
Page 61: ...ive into the slot with the drive capacity label facing towards you 3 Push the drive downwards and hold it down while sliding the drive carrier plate in the direction shown in the following figure This...
Page 62: ...Two drive slots are reserved for the system drives If your Avid NEXIS E4 contains only one Media Pack you can add another inserting the drives in any order in any available slots The system combines...
Page 63: ...s on page 22 for more information Replacing a Power Supply 2U and 4U The power supplies in the 2U and 4U chassis include cooling fans as well as supplying power to the system The power supplies are bi...
Page 64: ...on the right hand side 2 Slide the cooling module into its slot until the latch clicks in place The Engine will automatically detect and make use of the new unit Replacing a Power Supply 5U In Avid N...
Page 65: ...ngine is not supported For highest availability install a redundant Controller in all Engines and System Director Appliance if applicable in the entire shared storage system However you can install a...
Page 66: ...is installed in the right hand slot See 5U Chassis Rear View Details on page 12 c Slide the replacement Controller into its slot until it will go no further d Close the lever until it clicks in place...
Page 67: ...Installing a Redundant Controller 59 Connecting Two Controllers in a 2U Chassis Connecting Two Controllers in a 4U Chassis Connecting Two Controllers in a 5U Chassis...
Page 68: ...e information In particular make sure that both Controllers in an Engine have the same amount of memory Installing Controllers with different memory capacities in the same Engine is not supported n Ma...
Page 69: ...erform a Remove Redistribution of the failed Engine to recreate the mirrored Workspaces assuming there is enough free space on the remaining Engines See the Avid NEXIS Administration Guide for informa...
Page 70: ...re using a Controller in the same shared storage system the IP address and software is recognized by the System Director and needs no reconfiguration 4 Connect all Ethernet and power cables to the new...
Page 71: ...assis reboots 7 After the chassis restarts reopen the Agent and configure the new system with the following information a Enter the same Storage System Name as the existing shared storage system it is...
Page 72: ...PRO 483 mm 19 in 630 mm 24 8 in 88 9 mm 3 5 in 26 kg 57 2 lb with drives Avid NEXIS E4 483 mm 19 in 630 mm 24 8 in 177 8 mm 7 in 46 kg 101 41 lb with drives Avid NEXIS E5 Avid NEXIS E5 NL 483 mm 19 i...
Page 73: ...m 0 to 10 000 ft 300 to 12 192 m 1000 to 40 000 ft Component Operational Shock Operational Vibration Non operational Shock Non operational Vibration Relocation Vibration Acoustics System Director Appl...
Page 74: ...t country state and local electrical codes Component EMC Safety System Director Appliance FCC pt15B Class A EN55022 Class A CISPR 22 Class A EN 55024 CISPR24 EN61000 3 2 3 CNS13438 EN IEC UL 60950 1 C...
Page 75: ...he main power switch should remain accessible after installation Proposition 65 Warning This product contains chemicals known to the State of California to cause cancer and birth defects or other repr...
Page 76: ...erence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television rece...
Page 77: ...xceed the exposure limit of the eye and cannot cause harm Standard to which conformity is declared Class 1 LED Product per IEC 60825 1 2007 European Union Declaration of Conformity Declaration of conf...
Page 78: ...ta declaraci n es conforme a la s norma s u otro s documento s normativo s waarnaar deze verklaring verwijst aan de volende norm en of richtlijn en beantwoordt a cui si riferisce questa dichiarazione...
Page 79: ...will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment fo...
Page 80: ...use In the event that it has been mistakenly sold or purchased please exchange it for equipment certified for home use Taiwan EMC Regulations Taiwan EMC Regulations BSMI Class A EMC Warning Warning St...
Page 81: ...rovision of marking to warn USERS where access to hot parts is unavoidable High temperature warning marking you may use the following high temperature warning marking 4 Mechanical hazards Injury may r...
Page 82: ...ors and fumes Examples of measures to reduce risks include Avoiding the use of constructional and consumable materials likely to cause injury by contact or inhalation during intended and normal condit...
Page 83: ...nt there shall be a marking close to the battery or a statement in the servicing instructions The marking or statement shall include the following or similar text 11 Warning to service persons Suitabl...
Page 84: ...Taiwan EMC Regulations 76 The following or similar wording is regarded as suitable...
Page 85: ...trol panel 9 front view 9 rear view 12 sideplane panel 11 Avid NEXIS platforms overview 1 Avid NEXIS PRO Control panel 9 drive numbering 4 front view 4 rear view 4 Avid NEXIS SDA Control panel 9 front...
Page 86: ...tion 32 replacement size 52 type 19 E EIA rack units 28 Enabling link aggregation 36 Engine adding to existing storage system 62 configuring 44 connecting to switch 34 cooling modules 22 front view 2U...
Page 87: ...IC teaming 34 See Link aggregation NTP servers IP addresses 38 O Online support viii P Port trunking See Link aggregation Power supplies Engines 22 LEDs 22 location 4 7 12 removing 55 replacing 55 sta...
Page 88: ...e about 39 allowed characters 38 defined 38 length 38 Supported configurations Media Mirroring Engine protection for Workspaces 2 with embedded System Director 2 with System Director Appliance 2 Switc...
Page 89: ...twork Drive Burlington MA 01803 2756 USA Technical Support USA Visit the Online Support Center at www avid com support Product Information For company and product information visit us on the web at ww...
