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avertX HD838IRM, User Manual

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avertX HD838IRM User Manual Download Page 12

37084AA 

 

12 

Connections 

The AVX-HD838IRM cameras use Power over Ethernet (PoE). Connect one end of the Ethernet 
cable to the dongle, and connect the other end to the recorder, or to a PoE switch. 

•

 

Protect the network cable connection from water damage by running the cord inside a wall or 
ceiling, or through conduit. 

•

 

If passing the cord through a wall or ceiling, drill a 7/8” hole. 

•

 

For outdoor installations, seal any holes in the wall or ceiling with silicone caulk to protect against 
water intrusion. 

AvertX recommends using Cat5e cable to connect the camera to your network. For the best 
transmission quality, the cable length should not exceed 300 feet. 

Weather Resistant Cable Connector  

This camera features an IP66-rated weather resistant connector. For unprotected outdoor 
connections, screw the connector on the included Ethernet camera cable onto the camera dongle. If 
your installation location does not require a water-resistant connection, loosen and slide the 
connector back on the cable until it’s out of the way.  

You do not need to re-terminate the cable to use the waterproof cable connector. 

 

Included Pieces:  

 

 

Thread Lock Cap 

Silicone Seal Ring 

 

 

RJ45 Enclosure 

Silicone “O” Ring 

 

 

 

 

 

 

 

 

 

 

 

 

Summary of Contents for HD838IRM

Page 1: ...HD838IRM HD Indoor Outdoor IP Camera User Manual ...

Page 2: ...thout limitation damages for loss of business profits business interruption or loss of business information even if AVERTX has been advised of the possibility of such damages or whether in an action contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of the software are reserved to AvertX AVERTX and AvertX are registered tradem...

Page 3: ...mal condition or malfunction is observed stop using the camera immediately and then contact AvertX Customer Support Handling Do not disassemble or tamper with parts inside the camera Do not drop or subject the camera to shock and vibration as this can damage camera Care must be taken when you clean the clear lens cover Scratches and dust will ruin the image quality of your camera Do not use strong...

Page 4: ...reated as household waste in accordance with Directive 2002 96 EC Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By proper waste handling of this product you ensure that it has no negative consequences for the environment and human health which could otherwise be caused if this product is thrown into the garbage bin The r...

Page 5: ...6 Bench Test 16 Network Camera Manager 16 Launch Network Camera Manager 16 Connecting to the Camera 17 Connecting in a Web Browser 17 Username and Password 17 Connecting a Stream 17 Logging Into the Web Interface 17 LIVE VIEW 18 PLAYBACK 19 PICTURE 20 ANALYTICS 21 Intrusion Detection 21 Area Settings 21 Arming Schedule 23 Linkage Method 24 ADVANCED 25 System 25 System Settings 25 Basic Information...

Page 6: ...s 802 1x 37 Advanced Settings Integration Protocol 38 Advanced Settings Network Service 38 Advanced Settings HTTP Listening 38 Video Audio 39 Video 39 Image 42 Display Settings 42 Scene 42 Image Adjustment 42 Exposure Settings 43 Day Night Switch 43 Backlight Settings 44 White Balance 45 Image Enhancement 45 Video Adjustment 45 Other 45 OSD Settings 46 Privacy Mask 47 Image Parameters Switch 47 Ev...

Page 7: ...84AA 7 Storage 51 Schedule Settings 51 Schedule Settings Record Schedule 51 Schedule Settings Capture Schedule 53 Schedule Settings Capture Parameters 54 Storage Management 55 HDD Management 55 Net HDD 56 ...

Page 8: ...RM is equipped with machine learning technology developed for the purpose of person and vehicle detection Person and vehicle detection analytics reduces false alerts dramatically and insures you will be notified when it matters most Camera Default Settings IP Address 192 168 51 2 Username admin Password Management Port 80 Streaming Port RTSP 554 Product Features Built In Smart Analytics 4K Resolut...

Page 9: ...tem is missing or has defects do not install or operate the product and contact your dealer for assistance AVX HD838IRM Camera Self Tapping Mounting Screws Plastic Anchors includes extra Quick Start Guide IP66 Cable Connector Torx Tool Paintable Cover With Adhesive Strips Mounting Template Mounting Bracket Microfiber Cloth ...

Page 10: ...set Button The reset button will restore the camera to factory default settings To reset your camera 1 Disconnect the cat5e cable from the camera for 30 seconds 2 Hold the reset button down while reconnecting cat5e 3 The IR lights will illuminate when power is reconnected continue holding the reset button until the IR lights turn off approximately 30 seconds 4 Allow 2 minutes before attempting to ...

Page 11: ...37084AA 11 Dimensions Dome Width 3 95 100 4 mm Base Width 6 04 153 3 mm Height 4 39 111 6 mm ...

Page 12: ...rusion AvertX recommends using Cat5e cable to connect the camera to your network For the best transmission quality the cable length should not exceed 300 feet Weather Resistant Cable Connector This camera features an IP66 rated weather resistant connector For unprotected outdoor connections screw the connector on the included Ethernet camera cable onto the camera dongle If your installation locati...

Page 13: ...etch the small silicone O ring onto the camera dongle 3 Connect the camera cable to the plug on the dongle Screw the RJ45 Enclosure into the dongle 4 Insert the flexible silicone seal into the crown section of the large plastic ring 5 Screw the small plastic ring into the large plastic ring Tip To remove the RJ45 enclosure from the camera cable tape down the locking tab on the RJ45 plug with elect...

Page 14: ... wall mount available for purchase on AvertX com 1 For outdoor installations seal any holes in the wall or ceiling with silicone caulk to protect against water intrusion 2 Affix the base of the camera to the wall with the included screws and wall anchors Do not over tighten the mounting screws 3 Loosen adjustment screws and adjust the camera to the desired angle Re tighten adjustment screws being ...

Page 15: ...e bit and then find its focus 3 If you would like the original wider view of the camera momentarily click the zoom out button The camera lens will zoom out a little bit and then find its focus On mobile app 1 In Live view select the camera that you would like to focus 2 Tap the PTZ icon at the bottom of the screen 3 Pinch out on the video image to zoom The camera lens will zoom in a little bit and...

Page 16: ...tings and update firmware on multiple cameras at once NCM is pre installed on all AvertX ProConnect recorders and is also available for download at www avertx com support for installation on your personal computer or laptop Launch Network Camera Manager Open the Settings menu go to the Cameras page and click Advanced located towards to top middle on the page Tip The default IP address of your IP c...

Page 17: ...ecting a Stream AvertX IP cameras are optimized for use with AvertX ProConnect recorders but you can also connect to your AvertX IP cameras using third party software like VLC media player http www videolan org To connect the camera you may need to provide the stream URL All AvertX IP cameras are capable of delivering two RTSP streams over HTTP The stream URLs are listed below rtsp ipaddress h264 ...

Page 18: ...e 4 Browse to Analytics Page 5 Browse to Advanced Page 6 Change Aspect Ratio in Live View 7 Select which stream displays in Live View 8 Click to select the third party plug in 9 Pixel Counter 10 Start Stop Live View 11 Capture live view image and save to selected location 12 Start Stop Live View recording 13 Start Stop Digital Zoom 14 Mute adjust volume 15 Current user account 16 13 12 11 1 2 3 4 ...

Page 19: ... Explorer as admin to retrieve images or recorded video on the microSD card 1 Click Playback on the menu bar to enter playback interface 2 Select the date and click Search 3 Click to play the video files found on this date The toolbar on the bottom of Playback interface can be used to control playing process Note Choose the file paths locally for downloaded playback video files and pictures in Loc...

Page 20: ...types PICTURE The picture searching interface allows user to search view and download the pictures stored in the local storage or network storage To search for pictures 1 Select the File Type from the dropdown list 2 Select the Start Time and End Time 3 Click Search to search the matched pictures 4 Check the checkbox of the pictures and then click Download to download the selected pictures Note Up...

Page 21: ...ure live view image and save to selected location Max Size Create a maximum size detection box Min Size Create a minimum size detection box Detection Area Create a shape to determine the area where Smart Analytics is enabled Clear Clear all previously created areas Threshold s Time in seconds the target remains in the area before triggering an alert Sensitivity The value defines the size of the ob...

Page 22: ... Click on Max Size 2 Click and drag a box around a person or vehicle at the closest distance to the camera you would like to detect To Set a Threshold Time Move the slider to the desired time in seconds Note Threshold is the amount of time in seconds a person or vehicle must be detected in the detection area to trigger an alert For example if threshold is set to 2 an event is triggered when a pers...

Page 23: ...lete All clears all blocks of scheduled time from the schedule To Set a Weekly Schedule 1 Click and drag inside the timelines to set a time or times when an alarm is active 2 Click Save when all of the days are set Note To copy the same hours across multiple days click to the right of a timeline on Copy to Check the days that will have the same set of hours then OK Note Enter a range manually by c...

Page 24: ... upload the snapshot to onboard storage Note Arming Schedule must be configured for this function Trigger Recording A1 The video will be recorded to onboard storage when intrusion is detected by a person or vehicle Note Arming Schedule must be configured for this function Click Save after configuring Linkage Methods ...

Page 25: ...s Basic Information Basic Information displays details about the camera Device Name and Device No are customizable Time Settings Configure the time synchronization and DST settings Select the Time Zone of your location from the drop down menu ...

Page 26: ...e time synchronization function via NTP server To configure Manual Time Sync 1 Enable the manual time synchronization function enabled by default 2 Click the icon to select the date time from the pop up calendar Note Check sync with computer time to synchronize the time of the device with that of the local PC DST Daylight Savings Time Configure daylight savings time if needed To configure DST 1 Se...

Page 27: ...of the smart event includes the target ID target coordinate and time information To enable Smart Event 1 Click Smart Event 2 Click Save About Click View Licenses to check information about the open source software that applies to the IP camera ...

Page 28: ... system information Import Config File Configuration file is used for the batch configuration of cameras To import a configuration file 1 Click Browse to select the saved configuration file 2 Click Import and input encryption password to start importing configuration file Note The camera will need to reboot after importing configuration file Upgrade Upgrade the device firmware To upgrade your devi...

Page 29: ... specify the search including Major Type Minor Type Start Time and End Time 2 Click Search to search log files The matched log files will be displayed on the log list interface 3 Click Export to save the log files System Service Click Enable IR Light and click Save to activate the camera s IR light ...

Page 30: ...Service Authentication 1 Set up authentication method for RTSP Authentication and WEB Authentication CAUTION Digest is the recommended authentication method for better data security Be aware of the risk if you adopt basic as the authentication method 2 Click Save to save the settings IP Address Filter ...

Page 31: ... admin user cannot be deleted and you can only change the admin password 1 Click Add to add a user 2 Input the Admin Password User Name select Level and input Password 3 Check or uncheck permissions for the new user 4 Click OK to finish the user addition Notes Up to 31 user accounts can be created Users of different levels own different default permissions Modifying a User 1 Select the user from t...

Page 32: ... multicast protocol in the LAN 2 Configure the DNS server Input the preferred DNS server and alternate DNS server 3 Click Save to save the above settings Notes The valid value range of MTU is 1280 1500 The Multicast sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address Before utilizing ...

Page 33: ... of DynDNS e g members dyndns org 2 In the Domain text field enter the domain name obtained from the DynDNS website 3 Enter the User Name and Password registered on the DynDNS website 4 Click Save to save the settings NO IP 1 Choose the DDNS Type as NO IP 2 Enter the Server Address as www noip com 3 Enter the Domain name you registered 4 Enter the User Name and Password 5 Click Save and then you c...

Page 34: ...uired for the settings to take effect Basic Settings Port HTTP Port The default port number is 80 and it can be changed to any port No which is not occupied RTSP Port The default port number is 554 and it can be from 1 to 65535 HTTPS Port The default port number is 443 and it can be any port which is not occupied Server Port The default server port number is 8000 and it can be from 2000 to 65535 ...

Page 35: ... you don t need to configure the port mapping for each port and the camera is connected to the Wide Area Network via the router 1 Check the checkbox to enable the UPnP function Note Only when the UPnP function is enabled ports of the camera are active 2 Choose a friendly name for the camera or use the default name 3 Select the port mapping mode Manual and Auto are selectable Note If you select Aut...

Page 36: ...Enable SNMPv1 and or Enable SNMP v2c 2 Configure the SNMP settings Note The settings of the SNMP software should be the same as the settings you configure here 3 Click Save to save and finish the settings Note A reboot is required for the settings to take effect ...

Page 37: ...n by defining the data priority 1 Configure the QoS settings including Video Audio DSCP Event Alarm DSCP and Management DSCP The valid value range of the DSCP is 0 to 63 The bigger the DSCP value is the higher the priority is Note DSCP refers to the Differentiated Service Code Point and the DSCP value is used in the IP header to indicate the priority of the data 2 Click Save to save the settings N...

Page 38: ...finish the settings Note A reboot is required for the settings to take effect Advanced Settings Integration Protocol Displays ONVIF version Advanced Settings Network Service In Network Service you can control the use of the listed protocols and services the device offers You are recommended to disable unused protocol or service for network safety concern SDK Service and Enhanced SDK Service If you...

Page 39: ...drop down Main stream is used for high resolution recording of motion events and viewing live video Sub stream is used for low resolution continuous recording and live view Customize the following parameters for the selected stream type Video Type Select between Video Stream and Video Audio Resolution Select the resolution of the video output Bitrate Type Set the bitrate type to constant or variab...

Page 40: ...d H 265 as the video encoding you can see H 265 available H 265 is an improved compression coding technology based on H 265 By enabling H 265 users can estimate the HDD consumption by its maximum average bitrate Compared to H 265 H 265 reduces storage by up to 50 with the same maximum bitrate in most scenes Note The camera will require a reboot to turn H 264 H 265 on or off IMPORTANT AvertX ProCon...

Page 41: ...tream Bitrate are configurable For PCM the Sampling Rate can be set Audio Input MicIn and LineIn are selectable for the connected microphone and pickup respectively Input Volume 0 100 adjustable Environmental Noise Filter Set it as OFF or ON When the function is enabled the noise in the environment can be filtered to some extent ...

Page 42: ...e Use the Scene dropdown to enable a preset configuration Normal Back light Front light Low Illumination Custom 1 or Custom 2 Image Adjustment Brightness describes brightness of the image which ranges from 1 to 100 Contrast describes the contrast of the image which ranges from 1 to 100 Saturation describes the intensity of the image color which ranges from 1 to 100 Sharpness describes the edge con...

Page 43: ...rast of boundaries of objects in an image Low sharpness High sharpness Digital Noise Reduction Reduce the noise of images The function may cause image blurring Exposure Settings Manual is the only available setting for Iris Mode Exposure Time refers to the electronic shutter time which ranges from 1 3 to 1 100 000s Adjust it according to the actual luminance condition Day Night Switch Select the D...

Page 44: ...Light Mode Set the supplement light as On Auto On Manual or OFF Auto Supplement light changes according to the actual luminance o For example if the current scene is bright enough then the supplement light adjusts itself to lower power and if the scene is not bright enough the light adjusts itself to higher power Manual Adjust the supplement light by adjusting the distance o Lower value indicates ...

Page 45: ...re the available options Normal Mode 0 to 100 Expert Mode Space DNR level 0 100 Time DNR level 0 100 Gray Scale You can choose the range of the grey scale as 0 255 or 16 235 Video Adjustment Mirror It mirrors the image so you can see it inversed Left Right Up Down Center and OFF are selectable Video Standard 50 Hz and 60 Hz are the available options NTSC 60HZ is the default mode Note NTSC is the V...

Page 46: ... the drop down list to set the Display Mode OSD Size Font Color and Alignment To configure the text overlay settings 1 Check the checkbox in front of the textbox to enable the on screen display 2 Input the characters in the textbox Note Up to 4 text overlays are configurable Adjust the position and alignment of text frames o Left align right align and custom are selectable Select custom to use the...

Page 47: ... the mouse in the live video window to draw the mask area Note Draw up to 4 areas on the same image 4 Click Stop Drawing to finish drawing 5 Clear All to clear all of the areas Image Parameters Switch Scheduled Switch provides the ability to set the camera parameters for different times of day separately providing the ability for optimal image quality in different settings 1 Check the checkbox for...

Page 48: ...rmal motion detection 1 Check Enable Motion Detection 2 Check Enable Dynamic Analysis for Motion if you want to mark the detected objects with green rectangles 3 Click Draw Area o Click and drag the mouse on the live video to draw a motion detection area o Click Stop Drawing to finish drawing one area Optional Click Clear All to clear all detection areas Optional Move the slider or type a number i...

Page 49: ...eduled Image Settings 3 Select the Area by number 4 Adjust the Day Sensitivity and Night Sensitivity of an object in the motion detection area for day and night independently 5 Set the Arming Schedule and Linkage Method as in the normal configuration mode 6 Click Save to save the settings Scheduled Switch 1 Draw the detection area as in the normal configuration mode 2 Select Scheduled Switch for S...

Page 50: ...copy the current settings to other days 3 Click Save to save the settings Note The time of each period can t be overlapped 8 periods can be configured for each day Set the Linkage Method for Motion Detection Note This camera model does not support email or surveillance center notification To configure Linkage Method for Motion Detection Check Upload to Memory Card NAS to capture images and or reco...

Page 51: ... time set to start recording before the scheduled time or the event The Pre record time can be configured as No Pre record 5s 10s 15s 20s 25s 30s or not limited o Example if motion is detected and triggers recording at 10 00 and the pre record time is set as 5 seconds the camera starts to record at 9 59 55 Post record length of time set to record after the end of event The Post record time can be ...

Page 52: ...e Method in the Alarm Input settings interface Motion Alarm o If you select Motion Alarm the video will be recorded when the motion and alarm are triggered at the same time Besides configuring the recording schedule you have to configure the settings in the Motion Detection and Alarm Input settings Motion Alarm o If you select Motion Alarm the video will be recorded when the external alarm is trig...

Page 53: ...croSD card To configure the capture schedule 1 Click on the time bar and drag the mouse to select the time period Note Click on the selected time period to adjust the time period to the desired time by either moving the time bar or input the exact time period Optional Click Delete All to delete all schedules 2 Move the mouse to the end of each day a copy dialogue box pops up and you can copy the c...

Page 54: ... 1 7 Hours 1 168 Minutes 1 10080 s seconds 1 604800 Millisecond 1000 604800000 1 Check Enable Event Triggered Snapshot 2 Select the Quality Interval and Capture Number Quality Low Medium High Interval Length of time between images Capture Intervals s seconds 1 65 Millisecond 1000 65535 Capture Number Quantity of images to capture choose a number between 1 and 120 3 Click Save to save the settings ...

Page 55: ...roSD card If the status of the disk is Uninitialized check the corresponding checkbox to select the disk and click Format to start initializing the disk When the initialization completes the status of disk will become Normal 1 Define the quota for record and pictures Input the quota percentage for picture and for record 2 Click Save and refresh the browser page to activate the settings ...

Page 56: ...ations To add Net HDD 1 Enter IP address of the network disk 2 Enter the file path of the network disk 3 Click Save Note A Net HDD can be Deleted by clicking X under the Delete column Note Once added a network disk can be initialized in the HDD Management tab ...

Page 57: ...ublication may be reproduced by any means without written permission from AvertX The information in this publication is believed to be accurate in all respects However AvertX cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate ...

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