AVer PTZ310 User Manual Download Page 8

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Package Contents

BLC

PTZ Camera

Power Adapter &

Power Cord

HDMI Cable

Remote

Control

Quick Guide

Cable Fixing Plate

Cable Ties (x 5)

Batteries (x 2)

M2 x 4mm

Screws (x 4) for Cable

Fixing Plate

Screw for Wall Mount

1/4”-20L=6.5mm

Din8 to D-Sub9 Cable

RS232 In/Out Y Cable

The power cord will vary depending on the standard power outlet of the country where it is sold.

Optional Accessories

Wall Mount Bracket

Camera Controller

Summary of Contents for PTZ310

Page 1: ...Professional PTZ Camera PTZ310 330 PTZ310W 330W PTZ310N 330N User Manual ...

Page 2: ...ed to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Class A ITE Class A ITE is a category of...

Page 3: ...ights reserved All rights of this object belong to AVer Information Inc Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc is prohibited All information or specifications are subject to change without prior notice NOTICE SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE THE INFORMATION CONTAINED HEREIN IS TO BE CONSIDERED FOR ...

Page 4: ...e product Do not drop the camera or subject it to physical shock Use the correct power supply voltage to avoid the damaging camera Do not place the camera where the cord can be stepped on as this may result in fraying or damage to the lead or the plug Hold the bottom of the camera with both hands to move the camera Do not grab the lens or lens holder to move the camera OK ...

Page 5: ...ED Indicator 2 Pan and Tilt Angle 3 Device Connection 3 Video Output Connection 4 RS232 and RS422 Connection 5 Audio Input Connection 9 PoE Connection 10 Install Cable Fixing Plate 11 Remote Control 13 Setup the Camera 15 OSD Menu 15 Setup IP Address of the Camera 16 Static IP 16 DHCP 16 ...

Page 6: ...Setup 20 Use the AVer IPCam Utility to Find the Camera 20 Make a Connection to the Camera via Browser 21 Live View 22 Pan Tilt Zoom Control 22 Focus 23 Manual Pan Tilt Zoom and Preset Speed Adjustment 23 Preset 24 Exposure 25 Image Process 25 Video Audio 26 NDI Function 27 Network 29 ...

Page 7: ...ting 29 Advanced Setting 30 SmartShoot 30 SmartFrame 32 System 33 Upgrade Firmware 34 Use RTSP to Connect to Camera 34 RS232 Command Table 35 Specification 40 PTZ310 PTZ310W PTZ310N 40 PTZ330 PTZ330W PTZ330N 43 ...

Page 8: ...ing Plate Cable Ties x 5 Batteries x 2 M2 x 4mm Screws x 4 for Cable Fixing Plate Screw for Wall Mount 1 4 20L 6 5mm Din8 to D Sub9 Cable RS232 In Out Y Cable The power cord will vary depending on the standard power outlet of the country where it is sold Optional Accessories Wall Mount Bracket Camera Controller ...

Page 9: ... port 10 HDMI port 3 LED indicator 7 RS422 port 11 3G SDI port 4 Kensington lock 8 Audio in 12 DC power jack Line input level 1Vrms max Mic input level 50mVrms max Supplied voltage 2 5V LED Indicator LED Status Blue Solid Normal Operation Orange Blinking Camera Initialization Orange Solid Standby Red Blinking FW Updating ...

Page 10: ...nection Lecture capture system Professional PTZ Camera 3G SDI PoE HDMI or or LAN Record Laptop Management Presentation Monitor TV Display Web application Remote Management Microphone Audio input RS232 or RS422 or IP Joystick Camera controller ...

Page 11: ...able 3G SDI Connect to 3G SDI monitor for video output SDI Monitor 3G SDI cable Not included Note HDMI and 3G SDI monitors can be connected to camera and output live video simultaneously Assuming HDMI monitor is well connected before the camera is turned on the OSD menu will be displayed on HDMI monitor in default ...

Page 12: ...nd RS422 Connection Connect through the RS232 or RS422 for camera control RS232 this cable is not included in the package only Y cable is provided for RS232 in out Laptop Joystick RS232 VISCA cable Not included ...

Page 13: ...et Ready 3 Output TXD Transmit Data 6 Input RXD Receiver Data VISCA OUT 7 Output DTR Data Terminal Ready 4 Input DSR Data Set Ready 8 Output TXD Transmit Data 9 Input RXD Receiver Data 5 Not connect RS232 mini DIN9 to mini DIN8 Cable Pin Definition Connect to AVer camera Connect to next camera Connect to controller or PC IN Mini DIN8 OUT Mini DIN8 Mini DIN9 ...

Page 14: ...7 Mini DIN8 Cable Pin Definition Din8 to D Sub9 Cable Pin Definition 6 7 8 3 4 5 1 2 1 5 6 9 No Signal 1 DTR 2 DSR 3 TXD 4 GND 5 RXD 6 GND 7 NC 8 NC ...

Page 15: ...luded Note Use cat5e splitter for multi camera connection Cat5e splitter pin assignment 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 PTZ Camera Camera Joystick Camera Joystick RS422 Pin No Signal No Signal 1 TX 5 TX 2 TX 6 RX 3 RX 7 RX 4 TX 8 RX ...

Page 16: ...9 Audio Input Connection Connect the audio device for audio receiving Note Line input level 1Vrms max Mic input level 50mVrms max Supplied voltage 2 5V Microphone Auido mixer ...

Page 17: ...10 PoE Connection Connect the camera to the router or switch through the PoE port Note Only support IEEE 802 3AT PoE standard Router PoE Switch Ethernet cable Not included ...

Page 18: ...ixing Plate 1 Secure the cable fixing plate to the camera with screws Screw 4screws M2 x 4mm Included in the package 1 Secure the cable fixing plate to the camera with screws Screws x 4 M2 x 4 mm included in teh package ...

Page 19: ...12 2 Plug in cables 3 Using cable ties to secure the cable and cable fixing plate ...

Page 20: ...D is set to 1 Then press the camera select button 1 to control the camera 3 Numeric Pad Use for setting the preset position 0 9 Press number button 0 9 to move the camera to pre configure preset position 0 9 4 Preset Press Preset Number button 0 9 to set the preset position 5 Reset Press Reset Number button 0 9 to cancel the pre configure preset position 6 BLC Turn on off backlight compensation 7 ...

Page 21: ...in out fast 14 MF Far Near Enable manual focus Use Far Near to adjust the focus 15 AF Auto focus 16 Pan tilt Fast Slow Pan Tilt speed adjustment There are total 24 levels for pan tilt speed adjustment press the button once will adjust fast or slow one level of speed also see Manual Pan Tilt Zoom and Preset Speed Adjustment chapter Note FW version V60 supports this combo key function Long press Fas...

Page 22: ...15 Setup the Camera OSD Menu Press Menu button on the remote control to call out the OSD menu and use and buttons to operate the OSD menu ...

Page 23: ...c IP Note Turn the DHCP off before setup static IP Network DHCP Off 3 Select the IP address Gateway Mask and DNS to configure Press and use number pad to enter the data DHCP 1 Press Menu button on the remote control to call out OSD menu 2 Go to Network DHCP On 3 After turn the DHCP on go to System Information to view IP address ...

Page 24: ...ity Exposure Value Shutter Speed Gain Limit Level Iris Priority Exposure Value Iris Level Gain Limit Level Slow Shutter Manual Shutter Speed Iris Level Gain Level White Balance Auto Indoor Outdoor One Push Manual Manual R Gain 0 255 B Gain 0 255 Pan Tilt Zoom Preset Speed Digital Zoom Digital Zoom Limit Pan Tilt Slow Noise Reduction Off Low Medium High Frequency 50HZ 60HZ Auto Saturation 0 10 Cont...

Page 25: ... IP IP Address Gateway Mask DNS Advanced Setting Advanced Setting Audio Input Type Mic in Line in Auto Gain Control Off On Noise Suppression Off Low Normal Audio Volume 0 10 Control Protocol VISCA Pelco D Pelco P AW Camera Address 1 7 Baud Rate 2400 4800 9600 38400 Smart Framing Off On Smart Shoot Off On Numbers of block 2 3 4 Initial Position Preset 6 Preset 7 Preset 8 Preset 9 Time to back initi...

Page 26: ...tion To setup NDI camera ID please refer to NDI Function section Latency Reduction It will cut off Digital zoom Noise reduction and 720P Resolution option The camera will reboot when enabling or disabling function of latency reduction Power saving ON PTZ can be shoot down Boot up only through IR remote RS232 and WOL OFF PTZ set to standby PTZ can be boot up through IR remote RS232 and VISCA over I...

Page 27: ...r com download center 2 Run the IPCam Utility 3 Click Search and all available devices will be listed on the screen 4 Select a camera from the list 5 The corresponding fields of IP address will display 6 Double click on the IP address of the camera from the list to connect to the camera through the browser Note If IPCam utility cannot find the camera please check following 1 Please make sure the E...

Page 28: ... menu and select System Information 2 Open the browser and enter the IP address of the camera The PC laptop is required an internet access After connecting to the camera the live view interface is displayed Note User can use mouse or of the keyboard to control the scroll bar on the control panel ...

Page 29: ...it the speed of zoom pan tilt and preset and view preset Pan Tilt Zoom Control To operate the PTZ Camera motion use and to adjust the camera view position and use and to zoom Select to back to default position Digital Zoom Enable disable digital zoom function Move the scroll to adjust the limit of digital zoom ...

Page 30: ...istance limit Manual Pan Tilt Zoom and Preset Speed Adjustment Adjust the speed of manual Pan Tilt Zoom and Preset operation Enable Disable the slow mode for manual pan tilt operation There are total 24 levels for manual pan tilt speed adjustment and 2 levels Low High for zoom speed adjustment There are 5 levels for preset speed adjustment Pan Tilt Slow When this option is set as ON the maximum sp...

Page 31: ...55 in Save Preset column and select Save to save the position 4 To call the preset position enter a preset number 0 255 in Load Preset column or select the preset number 0 19 from Quick Call section 5 Video Freeze while Preset On Off the screen view freeze function When Video Freeze while Preset is on during the preset operation the screen will freeze until the operation is done ...

Page 32: ...he exposure type Full Auto Iris Priority Shutter Priority or Manual Image Process Select the Image Process tab in camera setting interface Setup the white balance saturation contrast sharpness noise filter power frequency mirror and flip ...

Page 33: ... the frame rate is up to 60fps in USB Streaming mode the frame rate is up to 30fps 4 types of video modes can be selected and each one only supports single function Stream only supports RTSP RTMP only USB supports USB port output only USB Streaming supports both RTSP RTMP and USB output in the same time NDI only supports NDI output Note When using the NDI output mode and also open RTSP RTMP at the...

Page 34: ...he settings cannot be changed 3 User can setup the following functions Audio Input Type selects audio input type Line In or MIC In Bitrate selects bitrate value 521kbps 1Mbps 2Mbps 4Mbps 8Mbps 16Mbps or 32Mbps I VOP Interval S moves scroll bar to set the value 1s to 10s Audio Volume moves scroll bar to set the volume value 0 to 10 Rate Control selects the rate control type VBR or CBR The PTZ310N a...

Page 35: ...racter is 10 After entering the name select the Set button to save and manually restart the PTZ camera for the settings to take effect The following characters can be displayed for camera ID Numeric characters 0123456789 Alphabetical characters upper and lower cases ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz Symbols _ ...

Page 36: ...utube Get the RTMP server URL and stream key from the broadcasting platform and enter in Server URL and Stream Key column Select Start Stream to begin uploading the live video of the camera to the broadcasting platform Select STOP to stop uploading the video Note To get the RTMP server URL and stream key please refer to the instruction of broadcasting RTSP Security for user to set a security key n...

Page 37: ...etect object and follow up the object to move the camera when the object is in block area that user has set 1 In the advanced setting interface select the Number of block 2 3 or 4 Each block is corresponding to one preset position The maximum is 4 blocks 4 preset positions ...

Page 38: ...how at corresponding image display box Repeat the step to set another preset position 3 Set the Initial Position and Time to back initial position The camera will go back to initial position based on the time set at Time to back initial position 4 Select Enable to activate the SmartShoot function To stop the SmartShoot function select Disable Note In OSD menu user can enable and disable SmartShoot...

Page 39: ...32 SmartFrame Press button on the remote control to enable to auto focus the face of object and zoom in Select Enable to activate the function ...

Page 40: ...UI language Camera ID NDI sets the camera ID as identification for NDI function To setup NDI function please refer to NDI Function section Login in the default login of name and password are admin admin Latency Reduction increases the smoothness of live images and will automatically disable 3 items Digital zoom Noise reduction and 720P resolution The camera will reboot when enabling or disabling f...

Page 41: ...owse 4 Select the firmware and select the Upgrade button 5 After updating refresh the browser and the password will set to default admin Please set your new password Use RTSP to Connect to Camera To use RTSP player to connect to the camera please enter the following RTSP URL in your application such as VLC PotPlayer or Quick Time rtsp IP address of PTZ310 330 live_st1 ...

Page 42: ... 0x6f20 PTZ330 0x0110 0x5490 CAM_DZoom On 8x 01 04 06 02 FF Digital zoom ON OFF Off 8x 01 04 06 03 FF CAM_Focus Stop 8x 01 04 08 00 FF Focus Control Far Standard 8x 01 04 08 02 FF Near Standard 8x 01 04 08 03 FF Far Variable 8x 01 04 08 2p FF p 0 Low to 7 High Near Variable 8x 01 04 08 3p FF Direct 8x 01 04 48 0p 0q 0r 0s FF pqrs Focus Position 0x0000 wide 0x4000 tele Auto Focus 8x 01 04 38 02 FF ...

Page 43: ...Down 8x 01 04 03 03 FF CAM_BGain Up 8x 01 04 04 02 FF Manual Control of B Gain Down 8x 01 04 04 03 FF CAM_AE Full Auto 8x 01 04 39 00 FF Automatic Exposure mode Manual 8x 01 04 39 03 FF Manual Control mode Shutter Priority 8x 01 04 39 0A FF Shutter Priority Automatic Exposure mode Iris Priority 8x 01 04 39 0B FF Iris Priority Automatic Exposure mode Bright 8x 01 04 69 0D FF Bright Mode Manual cont...

Page 44: ...pq ExpComp pq 0x01 0x09 Value 4 4 Each value 0 3EV CAM_BackLight On 8x 01 04 33 02 FF Back Light Comp ON OFF Off 8x 01 04 33 03 FF CAM_LR_Reverse On 8x 01 04 61 02 FF Mirror Image ON OFF Off 8x 01 04 61 03 FF CAM_Memory Reset 8x 01 04 3F 00 pp FF Set 8x 01 04 3F 01 pp FF pp 0x00 To 0xFF pp 0x5A SmartFrame Enable pp 0x5B SmartFrame Disable pp 0x5C SmartFrame Trigger pp 0x5D SmartShoot Enable pp 0x5...

Page 45: ... 02 01 FF Pan tiltDrive DownLeft 8x 01 06 01 VV WW 01 02 FF Pan tiltDrive DownRight 8x 01 06 01 VV WW 02 02 FF Pan tiltDrive Stop 8x 01 06 01 VV WW 03 03 FF Pan tiltDrive Home 8x 01 06 04 FF Pan tiltDrive Reset 8x 01 06 05 FF Absolute Position 8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF VV Pan speed setting 0x01 low speed to 0x18 high speed WW Tilt speed setting 0x01 low speed to 0x18 high speed ...

Page 46: ... Factory Reset System Factroy Reset 8x 01 04 3F 03 00 FF Preset Speed Set Preset Speed 8x 01 06 20 0p FF p 1 to 6 CAM_Power_ON Power On 8x 01 04 00 02 FF CAM_Power_OFF Power Off 8x 01 04 00 03 FF CAM_MenuEnter 8x 01 7E 01 02 00 01 FF Enter Submenu ...

Page 47: ...e 800 center wide 700 corner wide Shutter Speed 1 1s to 1 32 000s Exposure Control Auto Manual Priority AE Shutter IRIS BLC White Balance Auto Indoor Outdoor One push Manual R Gain B Gain Optical Zoom 12X Digital Zoom 12X Horizontal Viewing Angle 72 5 Wide 6 3 Tele Focal Length f 3 9mm Wide 46 8mm Tele Aperture Iris F 1 6 Wide 2 8 Tele Minimum Working Distance Wide 0 3m Tele 1 5m Pan Tilt Angle Pa...

Page 48: ...1 32 24 16 8Khz Interface Video Output 3G SDI HDMI IP USB Audio Output 3G SDI HDMI IP USB Audio Input MIC Line in General Power Requirement AC100V AC240V to DC12V 5A PoE POE IEEE 802 3at Class 4 Operating Condition Temperature 0 C 40 C Humidity 20 80 Storage Condition Temperature 20 C 60 C Humidity 20 95 Dimensions 180mm W x 145mm D x 183 5mm H Weight 1 741kg Application Indoor Security Kensington...

Page 49: ...ctable Range of Bit rate setting 512Kbps 32Mbps Network Interface 10 100 1000Base T Multi stream Capability 2 Network Protocol IPv4 TCP UDP ARP IMCP IGMP HTTP DHCP RTP RTCP RTSP VISCA over IP WebUI Live Video Preview Yes Camera PTZ Control Pan Tilt Zoom Focus Preset Control Camera Image Adjustment Exposure White Balance Picture Network Configuration DHCP IP Address Gateway Netmask DNS ...

Page 50: ...wide Shutter Speed 1 1s to 1 32 000s Exposure Control Auto Manual Priority AE Shutter IRIS BLC White Balance Auto Indoor Outdoor One push Manual R Gain B Gain Optical Zoom 30X Digital Zoom 12X Horizontal Viewing Angle 67 Wide 6 3 Tele Focal Length f 4 3mm Wide 129mm Tele Aperture Iris F 1 6 wide 4 7 Tele Minimum Working Distance Wide 0 01m Tele 1 2m Pan Tilt Angle Pan 170 Tilt 90 30 Pan Tilt Speed...

Page 51: ...o Output 3G SDI HDMI IP USB Audio Input MIC Line in Line input level 1Vrms max Mic input level 50mVrms max Supplied voltage 2 5V General Power Requirement AC100V AC240V to DC12V 5A PoE POE IEEE 802 3at Class 4 Operating Condition Temperature 0 C 40 C Humidity 20 80 Storage Condition Temperature 20 C 60 C Humidity 20 95 Dimensions 180mm W x 145mm D x 183 5mm H Weight 1 62kg Application Indoor Secur...

Page 52: ...ctable Range of Bit rate Setting 512Kbps 32Mbps Network Interface 10 100 1000Base T Multi stream Capability 2 Network Protocol IPv4 TCP UDP ARP IMCP IGMP HTTP DHCP RTP RTCP RTSP VISCA over IP WebUI Live Video Preview Yes Camera PTZ Control Pan Tilt Zoom Focus Preset Control Camera Image Adjustment Exposure White Balance Picture Network Configuration DHCP IP Address Gateway Netmask DNS ...

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