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DHE User‟s Manual

Restoring Default Settings

To restore default factory settings to your DVR:

Enter the Default Settings menu, shown in Figure 13 by clicking Menu > Maintenance > Default.

Figure 13. Default Settings Menu

Select OK to restore factory defaults.

Note:

Network information such as IP address, subnet mask and gateway will not be restored.

Viewing System Information

To view system information:

Enter into the Information menu by clicking Menu > Maintenance > Information.

Select OK to exit to the previous screen.

Viewing System Logs

Many events of your DVR are logged into the system logs.

To access the system logs and search for these events:

Enter the Log Search menu, shown in Figure 15 by clicking Menu > Maintenance > Log Search.

Summary of Contents for DHE Series

Page 1: ...DHE User s Manual 1 DHE Series DVR USER S MANUAL...

Page 2: ...ds away from the DVR Ensure environmental conditions meet factory specifications Ensure unit is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cau...

Page 3: ...ting Camera Order 26 C H A P T E R 4 27 Record Settings 27 Configuring Settings for Recording 28 Initializing Record Settings 28 Scheduling a Recording 29 Starting a Manual Recording 30 Protecting Rec...

Page 4: ...Z Menus 67 Configuring PTZ Settings 67 Setting PTZ Presets Patrols Patterns 68 Understanding PTZ Controls 68 Customizing Presets 69 Customizing Patrols 69 Customizing Patterns 71 C H A P T E R 1 0 73...

Page 5: ...DHE User s Manual 5 Updating System Firmware 90 Restoring Default Settings 92 Viewing System Information 92 Viewing System Logs 92 C H A P T E R 1 3 95 Appendix 95 Glossary 96 FAQ 97...

Page 6: ...DHE User s Manual 6 C H A P T E R 1 Introduction...

Page 7: ...arameters Support both composite stream and video only stream Audio and video are strictly simultaneous Monitoring High definition VGA display supports 1024 768 resolution Support 1 4 9 16 screen live...

Page 8: ...access network break IP conflicted hard disk error video exception and video output standard mismatch Support various alarm response such as camera recording relay out on screen warning audible warnin...

Page 9: ...lication Diagram Operating Your DVR There are numerous ways to navigate and operate your DVR You may use the Front Panel Controls the included IR Infra Red Remote a Mouse and the Soft Keyboard Using t...

Page 10: ...Button The ZOOM button is used to zoom the PTZ camera in when in the PTZ Control menu A FOCUS Button The A FOCUS button is used to adjust focus in the PTZ Control menu It is also used to switch betwe...

Page 11: ...er ring will move it left and right In the Playback mode the inner ring is used to jump 30 seconds forward backward in a video The inner ring can be used to speed up slow down the video In Preview mod...

Page 12: ...on the remote If the Status indicator on the front panel turns blue the remote control is operating properly If the Status indicator does not turn blue and there is still no response from the remote p...

Page 13: ...oard represents Lowercase Designates lowercase input is being used Uppercase Designates uppercase input is being used Switch to Lowercase Switch to lowercase input Switch to Uppercase Switch to upperc...

Page 14: ...nized with VIDEO OUT 4 LINE IN BNC connector for audio input 5 VGA VGA output Display local video output and menu 6 RS232 DB9 connector for RS232 7 LAN Interface Connector for LAN Local Area Network 8...

Page 15: ...DHE User s Manual 15 C H A P T E R 2 Getting Started...

Page 16: ...d click yes to message Are you sure you want to shut down now 3 Turn off switch on rear panel OPTION 2 Manual Shutdown 1 Press and hold the POWER button for 3 seconds 2 Enter the administrator s usern...

Page 17: ...to use the Setup Wizard at a later time by leaving the Start Wizard when DVR starts checkbox checked Figure 2 Setup Wizard To start using the Setup Wizard 1 Click the Next button on the Wizard window...

Page 18: ...cently installed select the HDD from the list to initialize it Initializing the HDD will format and remove all data from it 8 After the HDD has been initialized click the OK button which will take you...

Page 19: ...box This will enable the recording schedule and have it record continuously all day Figure 7 Edit Schedule Settings 14 Click the OK button This will take you back to the Schedule tab To copy the sched...

Page 20: ...Wizard The next step in the initial setup process is to setup the system date and time Setting Date Time It is extremely important to setup the system date and time to accurately timestamp recordings...

Page 21: ...DHE User s Manual 21 4 Enter the correct date and time under System Time 5 Click the Apply button to save the settings...

Page 22: ...DHE User s Manual 22 C H A P T E R 3 Live Preview...

Page 23: ...anel Remote To move to the previous screen click the Left direction button To move to the next screen click the Right direction button Using Mouse Select Next screen in right click menu 4 Auto Switch...

Page 24: ...the preview configuration should be set before using Start Auto switch Figure 2 Live Preview Mouse Menu Using Digital Zoom To use digital Zoom in Live Preview mode 1 Right click using the mouse in Liv...

Page 25: ...ut only one window Dwell Time The time in seconds to dwell between switching of channels when Start Sequence is selected in Live Preview Camera Order The order of the cameras to be used in the selecte...

Page 26: ...et the camera order 1 Enter the Display Settings menu shown in Figure 5 Menu Setting Display 2 Click the Set button 3 Select the display mode you would like to set the camera order for under Mode 4 Us...

Page 27: ...DHE User s Manual 27 C H A P T E R 4 Record Settings...

Page 28: ...Record Settings menu shown in Figure 1 Figure 1 General Record Settings 3 Select the camera you would to configure the settings for 4 Configure settings for Encoding Parameters Select the encoding pa...

Page 29: ...le or disable redundant recording on the particular channel Record Audio Select to record audio of the camera or not 7 Click the OK button to finish and return to the previous menu 8 Select the Advanc...

Page 30: ...sed on time and triggered by motion detection and or alarm Motion detected and alarm triggered recordings are further explained in Configuring Alarms 9 Click the OK button to finish configuration 10 R...

Page 31: ...deleted off the HDD It s highly recommended that important recorded events be protected from deletion Recorded files can either be locked or the HDD that the files reside on can be set to read only L...

Page 32: ...y locked click on the Unlock button to unlock file Locked files will be shown with a closed lock while unlocked files with an opened lock 6 Click Cancel to exit out of the Video Search menu Figure 7 V...

Page 33: ...multiple HDDs are used the DVR will automatically record to the next HDD that is not set to read only Configuring Advanced HDD Settings Setting up HDD Redundancy To insure unexpected failures of hard...

Page 34: ...s set to R W read write 6 Click the OK button to save settings and return to the previous menu Figure 11 HDD Property Settings 7 Navigate to the Record Settings menu by clicking Menu Setting Record Se...

Page 35: ...E User s Manual 35 Figure 12 Additional Record Settings 1 Set Redundantly Record to Yes 2 Click the OK button to save settings 3 Repeat steps 8 12 for other cameras you would like to redundantly recor...

Page 36: ...DHE User s Manual 36 C H A P T E R 5 Playback...

Page 37: ...annel by file type and by log Understanding the Playback Interface There are various controls on the Playback interface that makes viewing recordings more efficient A screenshot of the Playback interf...

Page 38: ...cting cameras to search video file type and the start end time as shown in Figure 3 Figure 3 Video Search Menu 3 Click the Play button to start playback of all the files found with the specified searc...

Page 39: ...he Play button to view the day s recording for the selected channel 3 You may also select additional channels up to 16 ch for playback from the channel list on the right hand side of the Playback inte...

Page 40: ...Click the Slow Forward button on the Playback Control Panel until the speed changes to Single frame 2 Click the Pause button to advance the video frame by frame Using the Front Panel Remote 1 Rotate...

Page 41: ...DHE User s Manual 41 Figure 7 Digital Zoom Area Selection...

Page 42: ...DHE User s Manual 42 C H A P T E R 6 Backup...

Page 43: ...ort Video menu shown in Figure 1 by clicking Menu Video Export Figure 1 Export Video Menu 2 Select desired parameters to search for files to export 3 Press the Export button This will take you to the...

Page 44: ...port to from drop down list USB Flash Drive USB HDD DVD Writer If backup device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor 7 Click Start to begin b...

Page 45: ...video clip during playback 3 Repeat for additional clips 4 Click the Quit Playback button to exit from the Playback interface You ll then be prompted to save the clips as shown in Figure 6 Figure 6 Vi...

Page 46: ...you must first be in the Export menu shown in Figure 7 The Export menu can be accessed by following the steps shown in the previous section See Exporting Files Figure 7 Export Menu Once in the Export...

Page 47: ...DHE User s Manual 47 C H A P T E R 7 Alarm Settings...

Page 48: ...rface by navigating to Menu Setting Camera Select channel to configure motion detection on 2 Select the Advanced tab to open up the Advanced Camera Settings menu shown in Figure 1 Figure 1 Advanced Ca...

Page 49: ...sitivity shown in Figure 3 The higher value corresponds to the higher sensitivity level Figure 3 Motion Sensitivity Setting 7 Click OK to return to the Camera Settings menu 8 Click the Handle button t...

Page 50: ...now add a schedule to start recording when motion is detected See Scheduling a Recording Setting up Sensor Alarms Recordings can also be triggered from an external sensor alarm device To setup sensor...

Page 51: ...a tab 6 Select cameras to trigger for recording when alarm occurs by checking the checkboxes under the desired cameras as shown in Figure 7 Figure 7 Triggered Cameras Menu 7 Click the OK button to com...

Page 52: ...Configure the settings for selected output 4 Select OK to save and exit Note If the Hold For option is selected as Manually Stop the alarm will only stop when you manually stop it See Triggering Alarm...

Page 53: ...on To setup video loss detection 1 Enter Camera Settings menu by clicking Menu Setting Camera 2 Select camera under Channel to configure video loss detection for and click the Set button 3 Select the...

Page 54: ...ing Video Tampering Video tampering i e moving camera to a different position can also be detected and set to trigger an action on your DVR To setup video tempering detection 1 Enter Camera Management...

Page 55: ...handling Exception trigger options are further explained in the next section See Understanding Exception Trigger Options Figure 15 Exception Handle Menu 11 Select the Schedule tab Set the schedule of...

Page 56: ...ions that you may select include Pop up Image on Monitor When an alarm is triggered the local monitor VGA or BNC monitor will display an image under Live Preview mode This alarm can be configured unde...

Page 57: ...DHE User s Manual 57 C H A P T E R 8 Network Settings...

Page 58: ...the Network Settings menu shown in Figure 1 by clicking Menu Setting Network Figure 1 Network Settings Menu 2 Select the General tab 3 If you have a DHCP server running and would like your DVR to auto...

Page 59: ...red and alternate Domain Name System DNS Server to be used with your DVR 5 Click OK to save and exit the Network Settings menu Configuring PPPoE Settings Your DVR also allows for Point to Point Protoc...

Page 60: ...etwork after rebooting 7 Click OK button to save and exit Network Settings menu You may now restart your DVR for settings to take place To check on the status of your PPPoE connection go to Menu Setti...

Page 61: ...ers dyndns org Figure 7 Under DVR Domain Name enter the domain name obtained from the DynDNS web site Lastly enter the User Name and Password registered in the DynDNS network Then click OK to save the...

Page 62: ...on such as the server at the National Time Center IP Address 210 72 145 44 If the DVR is setup in a more customized network NTP software can be used to establish a NTP server used for time synchroniza...

Page 63: ...cking Menu Setting Network 2 Select the Advanced tab 3 Click the Set button next to Host Others to enter the Host Others menu 4 Set Multicast IP as shown in Figure 10 When adding a device to the Netwo...

Page 64: ...Select the Advanced tab 3 Click the Set button next to E mail to enter the E mail menu The E mail menu is shown in Figure 12 Figure 12 E mail Menu 4 Enter e mail settings Please refer to Figure 12 for...

Page 65: ...DHE User s Manual 65 Note It is recommended that the e mail settings be tested after they are entered This can be accomplished by clicking the Test button in the E mail menu...

Page 66: ...DHE User s Manual 66 C H A P T E R 9 PTZ Controls...

Page 67: ...u include Camera Select a PTZ camera Call Preset Call a PTZ preset Call Patrol Call a PTZ sequence Call Pattern Call a PTZ pattern Patrol Setting Enter PTZ sequence configuration menu Pattern Setting...

Page 68: ...ted PTZ camera Understanding PTZ Controls Before setting presets patrols and patterns it s important to understand some of the features of the PTZ control panel shown in Figure 3 Figure 3 PTZ Control...

Page 69: ...position of the preset Select a Preset number and click the Set button to save preset location Clear Preset Select a Preset number and click the Clear button to delete the preset You may also select t...

Page 70: ...le cycling through the patrol The Duration refers to the time span to stay at the corresponding key point The Speed defines the rate at which the PTZ will move from one key point to the next Figure 6...

Page 71: ...the Pattern button to enter the Pattern Management menu shown in Figure 8 Figure 8 Pattern Management Menu 3 Select a Pattern Number 4 To record a new pattern select the Run Record button to start re...

Page 72: ...DHE User s Manual 72 6 Click OK to save and exit from menu...

Page 73: ...DHE User s Manual 73 C H A P T E R 1 0 Camera Management...

Page 74: ...ing Menu Setting Camera 2 Select channel to setup OSD settings under Channel 3 Configure desired OSD settings as shown in Figure 1 Figure 1 OSD Settings Menu Setting up Privacy Mask You may setup priv...

Page 75: ...to save and exit mask setup Adjusting Display Settings Display settings such as the brightness contrast saturation and hue can also be adjusted in the Camera Management menu To adjust display setting...

Page 76: ...Adjust the display settings as shown in Figure 4 Brightness contrast saturation and hue can be adjusted The adjustments of display settings not only affect previewed images but also recorded images Fi...

Page 77: ...DHE User s Manual 77 C H A P T E R 1 1 HDD Management...

Page 78: ...to initialize 3 Click the Init button 4 Select OK button to begin initialization After the HDD has been initialized the status of the HDD will change from Abnormal to Normal Setting HDD Groups Your DV...

Page 79: ...of a HDD can be set to redundancy read only or read write R W Setting HDD to Read Only A HDD can be set to read only to avoid important recorded files from being overwritten when the HDD becomes full...

Page 80: ...save and exit menu Note The HDD that is set to redundancy is used to store an extra copy of the recording If a HDD is set to redundancy at least one HDD should be set to the R W status Checking HDD St...

Page 81: ...MART 4 Enter Start Time and End Time 5 Click the Search button to begin log search A result list similar to that of Figure 5 will be returned Figure 5 Log Search Results 6 Select log item to view and...

Page 82: ...n HDD is uninitialized or in an abnormal state To set HDD alarms 1 Enter Exception menu shown in Figure 7 by clicking Menu Settings Exception Figure 7 Exception Menu 2 Select HDD Error under Exception...

Page 83: ...DHE User s Manual 83 C H A P T E R 1 2 DVR Management...

Page 84: ...S Output Standard Video output standard NTSC and PAL VGA Resolution VGA output resolution Time Zone Time zone to use for DVR Menu Date Format Format to use for date System Time System time and date Mo...

Page 85: ...Set timeout time for menu inactivity For example if timeout time was set to 5 minutes after 5 minutes of inactivity in the General Settings menu you ll be returned to the Live Preview Main CVBS Scalin...

Page 86: ...vice Note Please note that the remote control features through the RS 232 port are limited Managing User Accounts By default your DVR comes with one user account the Administrator account The Administ...

Page 87: ...particular MAC address 5 Select the Permission button to enter the Privilege Settings menu shown in Figure 6 Figure 6 Privilege Settings Menu 6 Configure privileges for local settings under Local Per...

Page 88: ...anced Operation Remotely manage hard disk drives initializing and setting properties for HDDs Ability to remote update system firmware and stop of the relay output Remote Shutdown Reboot Remotely shut...

Page 89: ...tings menu by clicking Menu Settings User 2 Select user to delete 3 Click the Delete button to delete user 4 Click the OK button to exit menu Modifying a User To modify a user 1 Enter the User Setting...

Page 90: ...configuration file to USB device USB device must be connected at this point to the DVR 3 To import a configuration file select the file from the USB device and click the Import button After the import...

Page 91: ...to be in the same Local Area Network Run the 3rd party TFTP software on the PC and copy the firmware into the root directory of TFTP 2 Enter the Firmware Update menu by clicking Menu Maintenance Upgr...

Page 92: ...k information such as IP address subnet mask and gateway will not be restored Viewing System Information To view system information 1 Enter into the Information menu by clicking Menu Maintenance Infor...

Page 93: ...ntry and click the Details button 5 If applicable you may also view the associated video to the selected log entry by clicking the Play button 6 Log files can also be exported onto a USB device To exp...

Page 94: ...DHE User s Manual 94 Figure 17 Log Search Export Menu 7 Click Cancel to exit out of menu...

Page 95: ...DHE User s Manual 95 C H A P T E R 1 3 Appendix...

Page 96: ...ct to the ADSL transceiver modem over Ethernet and in plain Metro Ethernet networks DDNS Dynamic DNS is a method protocol or network service that provides the capability for a networked device such as...

Page 97: ...are no fluorescent lamps in use Why does the PTZ seem unresponsive If the PTZ seem unresponsive please check 1 Check that the RS 485 cable is properly connected 2 Check that the dome decoder type is...

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