Avaya WLAN Security Switch 2300 Series, Troubleshooting And Debug Manual, Page: 18 / 74

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NN47250-700 (Version 04.01)
WMS troubleshooting areas
URL or Local File Description
https://<ip addr> Accesses the WMS services log. Note: By
default you will only be able to access the log
from the WMS server itself. You will need to
“Allow Remote Access” in Tools->WMS
Services Setup in order to access this URL
across the network (not recommended for
security reasons).
This logfile contains useful information on
what the WMS service is doing, and when it is
doing it.
https://<ip addr>/memory Gives information on the current memory usage
of the WMS service. It also has a button which
forces “Garbage Collection” in the Java Virtual
Machine
Repeated visits to this URL over time are useful
for monitoring memory leaks.
\<install dir>\conf\services-conf.xml This is the service configuration file. You can
modify this file (not recommended) to change
behavior of the service, including which TCP
port it binds to on startup. This file also
contains the WMS Service login information
and configuration.
\<install dir>\log\ This directory contains the full logs for all
aspects of WMS. The contents of this directory
are important when reporting issues with WMS.
\<install dir>\services-db\ This directory contains the 30 day rolling
history database of RF, user, and Rogue data. If
the database becomes corrupt (status of various
devices becomes blue within WMS explorer,
but they are up and able to communicate) you
can stop the WMS service, delete this directory,
and they restart the service to recover.