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Chapter 5: Maintenance

Upgrading Avaya Room Camera RC100

About this task

Use a computer connected to the Avaya Room Camera RC100 through USB.

Go to the Avaya Support website at 

https://support.avaya.com

 to download the latest Firmware.

May 2022

Using Avaya Room Camera RC100

42

Comments on this document? [email protected]

Summary of Contents for RC100

Page 1: ...Using Avaya Room Camera RC100 Release 1 0 Issue 1 May 2022 ...

Page 2: ...NTITY TO THESE TERMS OF USE IF YOU DO NOT HAVE SUCH AUTHORITY OR IF YOU DO NOT WISH TO ACCEPT THESE TERMS OF USE YOU MUST NOT ACCESS OR USE THE HOSTED SERVICE OR AUTHORIZE ANYONE TO ACCESS OR USE THE HOSTED SERVICE Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTPS SUPPORT AVAYA COM LICENSEINFO UNDER THE LINK AVAYA SOFTWARE LICENSE TERMS Avaya Products OR SUCH SUCCESSOR SITE ...

Page 3: ...IS HOSTING ANY PRODUCTS THAT USE OR EMBED THE H 264 CODEC OR H 265 CODEC THE AVAYA CHANNEL PARTNER ACKNOWLEDGES AND AGREES THE AVAYA CHANNEL PARTNER IS RESPONSIBLE FOR ANY AND ALL RELATED FEES AND OR ROYALTIES THE H 264 AVC CODEC IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO I ENCODE VIDEO IN COMPLIA...

Page 4: ...を内蔵しています Denan Power Cord Statement Danger Please be careful of the following while installing the equipment Please only use the connecting cables power cord and AC adapters shipped with the equipment or specified by Avaya to be used with the equipment If you use any other equipment it may cause failures malfunctioning or fire Power cords shipped with this equipment must not be used with any other...

Page 5: ...a Room Camera RC100 as an additional HD camera for Avaya XT Series 24 Configuring Avaya Room Camera RC100 as USB camera for Avaya XT Series 26 Logging in to the Avaya XT Series web interface 27 Enabling the Avaya XT Series advanced settings 28 VISCA cross cable for Avaya Room Camera RC100 29 Configuring Avaya Room Camera RC100 as USB camera for your laptop 29 Configuring Avaya Room Camera RC100 fo...

Page 6: ...Support 43 Using the Avaya InSite Knowledge Base 43 Contents May 2022 Using Avaya Room Camera RC100 6 Comments on this document infodev avaya com ...

Page 7: ... document describes how to use the Avaya Room Camera RC100 This document is intended for people who want to learn how to use the Avaya Room Camera RC100 May 2022 Using Avaya Room Camera RC100 7 Comments on this document infodev avaya com ...

Page 8: ...Room Camera RC100 on a sofa rug or other soft surfaces Do not push any objects through Avaya Room Camera RC100 openings Do not allow any liquid to spill to Avaya Room Camera RC100 Refer all servicing to licensed service personnel Unplug Avaya Room Camera RC100 and remove the batteries from the remote control if they are not going to be used for an extended period Do not place Avaya Room Camera RC1...

Page 9: ...laptops up to 2160p 30fps resolution Avaya Room Camera RC100 allows easy connectivity with Avaya CU360 and Avaya XT Series IP connectivity makes Avaya Room Camera RC100 suitable for video surveillance and extends the video range of Avaya CU360 up to 1080p 30fps resolution Line level type audio source routed to the HDMI and USB interfaces Avaya Room Camera RC100 Technical Specifications Features De...

Page 10: ...ethernet port Video resolution up to 4Kp30 Video Format H264 USB Interface 1 USB 2 0 UVC1 5 protocol UAC Video Format H264 MJPEG Video Resolution up to 4Kp30 Audio Input 1x jack 3 5mm LINE LEVEL Control 1 RS 232 IN 1 RS 232 OUT Rotary Selector F as default for automatic video format Power DC12V Features Description General Protocol VISCA Power Consumption Less than 13W Working Environment Temperat...

Page 11: ...a Room Camera RC100 main parts No Interface 1 Rotary Selector SYS SEL Table continues Avaya Room Camera RC100 main parts May 2022 Using Avaya Room Camera RC100 11 Comments on this document infodev avaya com ...

Page 12: ...232 OUT 9 Power DC12V 10 Anti theft lock 11 Camera Module Avaya Room Camera RC100 remote control unit Avaya Room Camera RC100 supports a remote control unit Avaya Room Camera RC100 overview May 2022 Using Avaya Room Camera RC100 12 Comments on this document infodev avaya com ...

Page 13: ...o zoom in 10 Pan In menu mode set menu options In non menu mode use the button for vertical adjustment of the screen 11 Focus Far Press the button to focus far 12 Back In menu mode press the button to go back to the previous menu 13 Preset Setting Press the number button to call the corresponding preset Avaya Room Camera RC100 Rotary selector settings Before installing and operating Avaya Room Cam...

Page 14: ...6 4KP25 7 4KP30 8 4KP50 9 4KP60 A 1080i60 B 1080i50 C D E F AUTO as default After configuring the video format restart the Avaya Room Camera RC100 Avaya Room Camera RC100 overview May 2022 Using Avaya Room Camera RC100 14 Comments on this document infodev avaya com ...

Page 15: ...aya Room Camera RC100 contains the following standard equipment Camera Remote Control USB Cable AC DC Adapter HDMI Cable Bracket Four sets of screws and plastic dowel 1 4 20 UNC screw Two AAA Batteries May 2022 Using Avaya Room Camera RC100 15 Comments on this document infodev avaya com ...

Page 16: ...ng wall mount bracket About this task You can install Avaya Room Camera RC100 on a wall using the wall mount bracket Avaya Room Camera RC100 Packing list May 2022 Using Avaya Room Camera RC100 16 Comments on this document infodev avaya com ...

Page 17: ...four holes according to the hole diameter and position of the wall bracket Installing Avaya Room Camera RC100 using wall mount bracket May 2022 Using Avaya Room Camera RC100 17 Comments on this document infodev avaya com ...

Page 18: ...t at the installation position with expansion screws 4 Place Avaya Room Camera RC100 on the wall bracket and fix Avaya Room Camera RC100 with screws Avaya Room Camera RC100 Packing list May 2022 Using Avaya Room Camera RC100 18 Comments on this document infodev avaya com ...

Page 19: ...eously the stream sent over the ethernet and USB have the same resolutions Before you begin Connect one side of the ethernet cable to the Avaya Room Camera RC100 LAN port and the other side to your IP Network or connect Avaya CU360 through Wi Fi Connect the power supply plug to the DC IN 12V port of the Avaya Room Camera RC100 and turn on the Avaya CU360 endpoint Enable the advanced settings for t...

Page 20: ... address of the Avaya Room Camera RC100 rtsp admin ip_address ch1 Control Camera Yes Use the remote control to view the IP address of Avaya Room Camera RC100 from the Network section Default parameters for Avaya Room Camera RC100 are Control Protocol Username admin Password 123456 Port 80 5 On the web interface click Save Related links Avaya Room Camera RC100 coding capacity limitation on page 30 ...

Page 21: ... DC IN 12V port of the Avaya Room Camera RC100 and turn on the Avaya CU360 endpoint Enable the advanced settings for the Avaya CU360 endpoint Log in to the Avaya CU360 web interface Procedure 1 Do one of the following On the endpoint main menu click Configure On the web interface click Administrator Settings 2 On the endpoint click Advanced The default PIN for Advanced settings on the endpoint is ...

Page 22: ...to the web interface for the first time Procedure 1 In a web browser navigate to the IP adress of Avaya CU360 Avaya CU360 displays the login page 2 Enter the following User Name The default user name is Admin Password The default password is 1234 Language Select a language from the drop down list This field is optional 3 Click Login Enabling the Avaya CU360 advanced settings Procedure 1 Do one of ...

Page 23: ... selector is set to F position the default video format over HDMI is set to 1080p60 Before you begin Connect one side of the HDMI cable to the Avaya Room Camera RC100 HDMI OUT port and the other side to the Avaya XT Series HDMI IN vertical port Port 1 for Avaya Room System XT7100 Connect the Power and Serial Control cable Plug the 8 pin connector into the Avaya Room Camera RC100 RS232 IN port Plug...

Page 24: ... Avaya XT Series displays the Advanced window 3 On the endpoint and web interface click I O Connections Cameras HD1 4 Configure the following fields Enable Yes Control Camera Yes You can only use the Avaya XT Series remote control to control the camera 5 On the web interface click Save Related links Enabling the Avaya XT Series advanced settings on page 28 Logging in to the Avaya XT Series web int...

Page 25: ...for the Avaya XT Series endpoint Log in to the Avaya XT Series web interface Procedure 1 Do one of the following On the endpoint main menu click Configure On the web interface click Administrator Settings 2 On the endpoint click Advanced The default PIN for Advanced settings on the endpoint is 1234 If your administrator configures a PIN to access the advanced settings on the endpoint Avaya XT Seri...

Page 26: ... XT Series You can connect a stereo line level audio source to the AUDIO IN Camera connector The audio is present in the Avaya XT Series endpoint through USB Before you begin Connect one side of the USB cable to the Avaya Room Camera RC100 USB port and the other side to the Avaya XT Series USB Type A upper port Connect the power supply plug to the DC IN 12V port of the Avaya Room Camera RC100 and ...

Page 27: ...age 28 Logging in to the Avaya XT Series web interface on page 27 Logging in to the Avaya XT Series web interface About this task This procedure describes how to access the Avaya XT Series web interface which supports the following internet browsers Internet Explorer version 8 or later Google Chrome version 11 or later Mozilla Firefox version 3 6 or later Apple Safari version 5 or later Opera vers...

Page 28: ...anced settings About this task To perform advanced configuration and maintenance from the endpoint itself like upgrading the firmware you must first enable access to the advanced settings Before you begin Ensure that you have the password to access the Advanced settings The default password is 1234 Procedure 1 Access basic settings From the Avaya XT Series web interface select Basic Settings Prefe...

Page 29: ...r USB and IP If Avaya Room Camera RC100 is connected one time to the Avaya XT Series endpoint through VISCA then the OSD through the remote control is disabled To recover the OSD it is necessary to connect the Avaya Room Camera RC100 to the Avaya XT Series endpoint again and activate the camera factory recovery procedure within the Avaya XT Series Note The VISCA cross cable and HDMI to DVI Cable u...

Page 30: ...m Camera RC100 menu click System UVC Protocol 2 Select UVC 1 1 from the UVC Protocol menu Avaya Room Camera RC100 coding capacity limitation Avaya Room Camera RC100 has the following coding limitation HDMI USB Ethernet LAN MJPG H264 H264 H264 Stream1 Stream2 4KP60 4KP30 4KP30 1080P30 1080P30 720P30 720P30 360P30 360P30 4KP30 1080P30 720P30 360P30 4KP50 4KP25 4KP25 1080P25 1080P25 720P25 720P25 360...

Page 31: ...P30 1080P30 720P30 360P30 720P30 720P30 360P30 360P30 720P30 360P30 4KP25 4KP25 4KP25 720P25 360P25 1080P25 1080P25 1080P25 720P25 360P25 720P25 720P25 720P25 720P25 360P25 360P25 360P25 360P25 720P25 360P25 4KP25 720P25 360P25 1080P25 720P25 360P25 720P25 720P25 360P25 Table continues Avaya Room Camera RC100 coding capacity limitation May 2022 Using Avaya Room Camera RC100 31 Comments on this doc...

Page 32: ...KP30 720P30 360P30 1080P30 720P30 360P30 720P30 720P30 360P30 360P30 720P30 360P30 1080P50 4KP25 4KP25 720P25 360P25 1080P25 1080P25 1080P25 720P25 360P25 720P25 720P25 720P25 720P25 360P25 360P25 360P25 360P25 720P25 360P25 4KP25 720P25 360P25 1080P25 720P25 360P25 720P25 720P25 360P25 Table continues Setting up Avaya Room Camera RC100 May 2022 Using Avaya Room Camera RC100 32 Comments on this do...

Page 33: ...P30 360P30 1080P30 720P30 360P30 720P30 720P30 360P30 360P30 720P30 360P30 1080P25 4KP25 4KP25 720P25 360P25 1080P25 1080P25 1080P25 720P25 360P25 720P25 720P25 720P25 720P25 360P25 360P25 360P25 360P25 720P25 360P25 4KP25 720P25 360P25 1080P25 720P25 360P25 720P25 720P25 360P25 Table continues Avaya Room Camera RC100 coding capacity limitation May 2022 Using Avaya Room Camera RC100 33 Comments on...

Page 34: ...KP30 720P30 360P30 1080P30 720P30 360P30 720P30 720P30 360P30 360P30 720P30 360P30 720P50 4KP25 4KP25 720P25 360P25 1080P25 1080P25 1080P25 720P25 360P25 720P25 720P25 720P25 720P25 360P25 360P25 360P25 360P25 720P25 360P25 4KP25 720P25 360P25 1080P25 720P25 360P25 720P25 720P25 360P25 Table continues Setting up Avaya Room Camera RC100 May 2022 Using Avaya Room Camera RC100 34 Comments on this doc...

Page 35: ...P30 360P30 1080P30 720P30 360P30 720P30 720P30 360P30 360P30 720P30 360P30 1080I50 4KP25 4KP25 720P25 360P25 1080P25 1080P25 1080P25 720P25 360P25 720P25 720P25 720P25 720P25 360P25 360P25 360P25 360P25 720P25 360P25 4KP25 720P25 360P25 1080P25 720P25 360P25 720P25 720P25 360P25 Table continues Avaya Room Camera RC100 coding capacity limitation May 2022 Using Avaya Room Camera RC100 35 Comments on...

Page 36: ...configuration Main menu Sub menu IMAGE SHARPNESS BRIGHTNESS CONTRAST GAMMA 2DNR 3DNR DRC MIRROR FLIP Main menu Sub menu Set Value EXPOSURE AUTO ANTI FLICKER BLC EXP COMP MANUAL GAIN SPEED LEVEL SHUTTER SPEED IRIS LEVEL BRIGHT BRIGHTNESS ANTI FLICKER Setting up Avaya Room Camera RC100 May 2022 Using Avaya Room Camera RC100 36 Comments on this document infodev avaya com ...

Page 37: ...Main menu Sub menu Set Value SYSTEM IR ADDR MOUNT MODE PROTOCOL BAUDRATE HDMI VIDEO FORMAT LANGUAGE UVC PROTOLOL USB IP INFO DEFAULTS NETWORK NET MODE IP ADDRESS NET MASK GATEWAY DNS1 DNS2 Main menu Sub menu DEVICE INFO FIRM VERSION Table continues Avaya Room Camera RC100 menu configuration May 2022 Using Avaya Room Camera RC100 37 Comments on this document infodev avaya com ...

Page 38: ...the ratio between the brightest and darkest areas of the image If you increase the contrast makes the image clear and bright Low contrast makes the image gray GAMMA Use the option to adjust the brightness the lower the gamma value the brighter the image 2DNR LEVEL When the camera captures a color image disable the DNR function Otherwise the option affects the image sharpness 3DNR LEVEL The option ...

Page 39: ...d descriptions Name Description RUM SCENE Use the option to set the scene for the best shot of the camera DIGITAL ZOOM When the optical magnification reaches the maximum turn on or turn off the digital magnification function to continue magnifying the image PTZ field descriptions Name Description P T SPEED Use the option to set the pan and tilt speeds of the camera PTZ TRIG AF Use the option to fo...

Page 40: ...rrent camera network Resetting default values using the Avaya Room Camera RC100 remote control About this task Avaya Room Camera RC100 could be reset to default values using the camera remote control Procedure 1 Press the MENU button to enter the OSD menu 2 Use the ARROW keys to select SYSTEM 3 Press the HOME button to confirm 4 Use the ARROW keys to select DEFAULTS 5 Press HOME and then YES to co...

Page 41: ... a straightened paper clip through the factory restore pinhole Result Avaya Room Camera RC100 restores the factory data Resetting Avaya Room Camera RC100 to factory values May 2022 Using Avaya Room Camera RC100 41 Comments on this document infodev avaya com ...

Page 42: ...bout this task Use a computer connected to the Avaya Room Camera RC100 through USB Go to the Avaya Support website at https support avaya com to download the latest Firmware May 2022 Using Avaya Room Camera RC100 42 Comments on this document infodev avaya com ...

Page 43: ...ect you to a support team if an issue requires additional expertise Using the Avaya InSite Knowledge Base The Avaya InSite Knowledge Base is a web based search engine that provides Up to date troubleshooting procedures and technical tips Information about service packs Access to customer and technical documentation Information about training and certification programs Links to other pertinent info...

Page 44: ...rt by Product Product specific Support 4 In Enter Product Name enter the product and press Enter 5 Select the product from the list and select a release 6 Click the Technical Solutions tab to see articles 7 Select relevant articles Resources May 2022 Using Avaya Room Camera RC100 44 Comments on this document infodev avaya com ...

Page 45: ...a 19 IP camera for CU360 19 main camera 23 main camera for XT series 23 menu settings 36 PTZ field descriptions 39 RC100 40 system field descriptions 40 USB camera 20 26 29 USB camera for CU360 20 29 USB camera for XT series 26 E enabling advanced settings 22 F field descriptions camera 39 colortone 39 exposure 39 image 38 PTZ 39 system 40 I InSite Knowledge Base 43 installing Avaya RC100 camera 1...

Page 46: ...W wall mount bracket installation 16 web interface logging in 22 Index May 2022 Using Avaya Room Camera RC100 46 Comments on this document infodev avaya com ...

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