Avaya programming and use, Installation And Use Manual, Page: 420 / 468

PARTNER
®
Advanced Communications System Installation, Programming, and Use
Other Problems with System
11-30
Possible Cause 2: The green LEDs on several system modules are out.
What to do: If the LEDs on the front of several system modules are out, try reseating the leftmost
module of the ones with the lights out.
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If the LEDs light, the problem is corrected.
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If the problem remains, call the helpline number listed on the front, inside cover.
Poor Transmission Quality on Modem
1 1
Possible Cause: A high-speed modem is connected through an extension jack on the control unit
to a standard central office telephone line; but the line quality is not sufficient to generate a clear
signal when the modem transmits through the system interface.
What to do: Either connect the modem directly to the network interface jack for a line, or contact
your local telephone company for information about upgrading the line quality.
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If the device works properly, the problem is solved.
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If the problem remains, call the helpline number listed on the front, inside cover.
Other Problems with System
1 1
The following procedure resets the system. Use it when you have any problems that are not
covered elsewhere in this chapter. The procedure disconnects all calls in progress, but does not
erase any system settings, provided that the system batteries are installed and not low on power.
Possible Cause: System needs a hardware reset.
What to do: Unplug the control unit’s power cord from the wall. Wait 10 seconds, then plug it back
in. If the problem remains, call the helpline number listed on the front, inside cover.