Avaya programming and use, Installation And Use Manual, Page: 353 / 468

Using Auxiliary Equipment
Station Message Detail Recording (SMDR)
9-37
Output Format
9
Use the following RS-232 serial transmission protocol for SMDR records:
■
1200 baud
■
No parity
■
8 data bits
■
2 stop bits
The call reporting feature also supports XON/XOFF protocol, carriage returns, and line feeds.
Serial Printers
9
Use a 355A adapter, which converts a modular jack interface to an RS-232 25-pin connector, to
connect a serial printer to the processor module. If you connect a printer, make sure the printer can
receive SMDR data in the format described above (refer to the printer’s instructions or contact the
printer’s manufacturer if you need help).
Call Accounting Devices
9
You can send call information to a call accounting device if you want to further analyze call activity.
The device stores rate table information and processes the information into meaningful reports
that can help you optimize your communications system. The primary application for call
accounting devices is “accounting” or pricing of the calls.
The call accounting device connects directly to the SMDR jack on the processor module and can
also print out reports that include summaries by hour, line, and extension. See the manual
provided with the call accounting device for instructions on connecting it to your system.
Connecting a Device to the SMDR Jack
9
You can connect an SMDR printer, a PC, or a Call Accounting device connected to a serial printer
or PC port to the SMDR jack on the processor module. The SMDR printer produces reports that
monitor call activity.
Follow these steps to connect a device to the SMDR jack (see Figure 9-17 ):
1. If you are connecting a device to the SMDR jack on a Release 3.0 or later processor module,
you must install a ferrite core on the SMDR cable right below the PC Card slots by doing the
following (see
Figure 9-18 ):
a. Wrap the cable around the ferrite core once.
b. Snap the core closed.
2. Insert one end of a D8W modular cord into the SMDR jack, the second jack on the processor
module.
3. Route the cord through the processor module’s wire manager.