Avaya programming and use, Installation And Use Manual, Page: 216 / 468

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Advanced Communications System Installation, Programming, and Use
Automatic System Answer Features
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Automatic System Answer Features
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The Automatic System Answer features help the system operator handle outside calls during
peak calling periods. When an outside call rings on a line programmed with Automatic System
Answer, the system answers it after a specified number of rings and plays a short user-recorded
greeting to the caller. Then, depending on how Automatic System Answer Mode (#121) is
programmed, the system does one of the following:
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Places the call on hold at extension 10 (the light next to the line button winks green at
extension 10 and winks red at all other extensions that have the line). The outside caller hears
Music-On-Hold, if it is available.
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Continues to ring all extensions that have access to the line (the green light next to the line
button at those extensions flash). The outside caller hears Music-On-Hold, if it is available.
■
Disconnects the call.
The Automatic System Answer features that follow are available in systems of Release 2.0 or
later:
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Automatic System Answer Button
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Automatic System Answer Delay
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Automatic System Answer Lines
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Automatic System Answer Mode
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Automatic System Answer Record/Playback
Considerations
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The Automatic System/Direct Extension Dial PC card is purchased separately.
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Use the Automatic System Answer Record/Playback feature to record a message before
using Automatic System Answer since there is no default message.
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Automatic System Answer features are unavailable on T1 lines with Direct Inward Dialing
(DID).
Automatic System Answer Button (#111)
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Use this feature to program a button to turn Automatic System Answer (ASA) on and off. This
feature helps the operator answer calls during busy periods.
Considerations
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This feature is available only on the system telephone at extension 10.
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Program an Automatic System Answer Button on a button with lights on the system display
telephone at extension 10. (This feature is not supported on a button without lights.)