Avaya programming and use, Installation And Use Manual, Page: 135 / 468

Programming System Options
Groups of Extensions
4-37
Considerations
4
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Any number of extensions can be assigned to each Hunt Group. In addition, extensions can
be in more than one Hunt Group.
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You can include multiple fax machines or answering machines in a Hunt Group.
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If a ringing call to the Hunt Group is not answered within three rings, the call moves to the
next available extension in the Hunt Group. If users in the Hunt Group leave their desks, they
should turn on Do Not Disturb at their extensions so calls hunt immediately to the next
available extension.
■
Hunt Group calls are not eligible for Call Coverage or VMS Cover.
■
For instructions on making outside calls ring directly in a Hunt Group, see “Group Call
Distribution (#206)” on page 4-38 .
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If you have a PARTNER MAIL system and multiple fax machines, assign the fax machines to a
Hunt Group. Then program the PARTNER MAIL system so that when an automatic fax call
comes in on a line covered by the PARTNER MAIL’s Automated Attendant Service, the
PARTNER MAIL system recognizes it as a fax call and automatically transfers it to the first
available fax machine in the group.
■
With PARTNER MAIL Release 3 or later, a call to a busy Hunt Group can be sent to a Hunt
Group mailbox.
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Hunt Group 7 is used exclusively for the extensions associated with the voice messaging
system. Do not assign any other extensions to this group. A voice messaging system requires
special hardware and set up procedures—see
“Voice Messaging Systems” on page 9-43 and
the documentation shipped with the voice messaging system for more information.
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After you assign the extensions associated with the voice messaging system hardware to
Hunt Group 7, you should set the Transfer Return Extension (#306) for those extensions to
extension 10 (or another extension with a person who can assist the caller).
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Hunt Group 8 is used exclusively for fax machines. Do not assign any other extensions to this
group. (See
“Fax CNG Detection (#505, Group 8)—Release 3.0 or Later” on page 9-24 of this
guide.)
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You should not assign T1 lines with Direct Inward Dialing (DID) to Hunt Groups. If a Hunt
Group contains T1 lines with Direct Inward Dialing (DID), callers will receive busy signal
when all extensions in the Hunt Group are busy (for example, off-hook), have Do Not Disturb
activated, or are in programming mode.
Programming
4
To assign extensions to a Hunt Group:
1. Press
f00ss#505
at extension 10 or 11.
2. At the
Group:
prompt, enter a group number (1–8).
3. Enter the desired extension number.
4. To assign or unassign the extension, press
D
until the appropriate value appears.
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1 = Assigned to group
■
2 = Not Assigned to group (the factory setting)