Chapter 1: Introduction
About this guide
This guide provides information describing VPN configuration, use, and troubleshooting from both
the Administrator’s and end user’s perspective, including items that should be noted as part of
installation. For more information regarding administrative configuration, see
End-user configuration information is provided to assist the end user in installing and configuring a
9600 Series IP Telephone in their small office home office (SOHO) environment with minimal
assistance from corporate IT or Telephony groups. Procedures for end user viewing and updating
VPN settings are also provided.
Use this setup guide in conjunction with the standard setup instructions in the
Avaya one-X
®
Deskphone Edition for 9600 Series IP Telephones Administrator Guide
(Document Number
16-300698).
Note:
This guide applies to versions 3.1 and 6.2 of the 9600 Series IP Telephones. The content is the
same for both versions unless otherwise indicated.
Note:
The 9610 IP Telephone is not VPN-capable you cannot use it as part of your VPN.
Intended audience
This guide provides network administrator and end-user information for a Virtual Private Network
(VPN) for 9600 Series IP Telephones. If you are an administrator, use this document in conjunction
with the
Avaya one-X
®
Deskphone Edition for 9600 Series IP Telephones Administrator Guide
(Document Number 16-300698).
Caution:
Avaya does not provide product support for many of the products mentioned in this document,
including security gateways, remote Internet access devices such as DSL or cable modems, file
servers, DNS servers, or DHCP servers. Take care to ensure that there is adequate technical
March 2015
VPN Setup Guide for 9600 Series IP Telephones
7
