Avaya Media Gateway G350, Maintenance Manual

Page: 128 / 332

Avaya Communication Manager controlled maintenance
DIG-LINE (Digital Line)
128 Maintenance of the Avaya G350 Media Gateway
June 2004
Digital Station Audits Test (#17)
This is a series of six tests that are classified as audits. Messages are sent to the on-board microprocessor
to perform the following tests. These audits run only if the station is in-service.
•
Switchhook Inquiry Test
—
This is an update of the call records according to the Media Module’s
records. This inquiry is sent all the way to the voice terminal.
•
Bad Scan Inquiry Test
—
A message is sent uplink which contains a count that is generated due
to certain events relating to the link conditions. This can be an indication of communications
problems between the Processor and Digital Port Media Module.
•
For MM712, the status of the EPF is sent uplink. Possible conditions are: EPF-on-ok, EPF-off,
and EPF-no-load.
•
ID Request Test
—
A request is made to the station for its status. The station sends its
configuration information and health information back. This information is checked and a
pass/fail result is provided.
•
Ringer Update Test
—
This updates the digital telephone ringer state according to the processor
records.
FAIL Internal system error
Retry the command at 1-minute intervals a maximum of 5 times.
PASS The message to light all of the station lamps was sent successfully to the
port.
Observe the station lamps being lit when running the test. If all lamps do
not light, the other Digital Line test results may indicate related problems
that do not allow the lamps to light.
Investigate by using other Digital Line port tests, and by examining the
station, wiring, and connections.
Any NO
BOARD The test could not relate the internal ID to the port.
Check to ensure that the board translations are correct. Translate the board,
if necessary.
Use the busyout board command.
Use the
reset board
command.
Use the release busy board command.
Use the
test board
command. This should re-establish the linkage
between the internal ID and the port.
If the problem persists, replace the circuit pack.
Table 67: TEST #16 DIG-LINE Station Lamp Updates Test 2 of 2
Error
Code Test
Result Description/ Recommendation
2 of 2