Avaya Media Gateway G350, Maintenance Manual

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Avaya Communication Manager controlled maintenance
DID-TRK (Direct Inward Dial Trunk)
Maintenance of the Avaya G350 Media Gateway 111
June 2004
Ports Out-of-Service without Errors or Alarms
A common trouble on DID trunks that produces no errors or alarms occurs when the CO busies out
(disconnects) the port. This situation occurs when the CO thinks there are problems with the DID port. In
this case, no incoming calls will be possible through this port. This may result in complaints from outside
callers trying unsuccessfully to call in. This problem can be diagnosed by listing measurements on lightly
used trunks. If a particular port is detected as not in use, a call to the CO will be necessary to get the
connection back in service.
Error Log Entries and Test to Clear Values
Table 57: DID Trunk Error Log Entries
Error
Type Aux
Data
Associated Test
Alarm
Level On/Off
Board
Test to Clear Value
0* 0 Any Any Any test port GGGVSpp sh r 1
1(a) Any None WRN OFF
1(b) 57476 None WRN OFF
1(c) 57477 None WRN OFF
1(d) 57483 None WRN OFF
15(e) Any Port Audit Update
(#36)
18 0 busyout trunk
grp/mbr WRN OFF release trunk grp/mbr
130(f) None WRN ON test trunk grp/mbr
257(g) 57472 None WRN OFF
257(h) 57473 None WRN OFF
257(i) 57474 None WRN OFF
257(j) 57475 None WRN OFF
513(k) 57392 None MIN/
WRN** OFF
513(l) 57393 None
769 Any Port Diagnostic
(#35) MIN/
WRN** ON test port GGGVSpp r 3
1537 Any Port Diagnostic
(#35) MAJ/ MIN/
WRN** OFF test port GGGVSpp r 3
*Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer to the
appropriate test description and follow the recommended procedures.
**Major alarms may be downgraded to Warning alarms based on the value used in the set options
command.