Before you begin
1
Ensure that your administrator enables the feature.
2
Procedure
3
1. Press the
Main menu
and scroll to
Features
.
4
2. Press
Select
.
5
3. Scroll to
Call pickup extended
and press
Select
.
6
4. To answer a call in the same pickup group, enter the extension number of the ringing
7
phone.
8
5. Press
Enter
.
9
Answering a call using the extension number
10
About this task
11
With the Call Pickup feature, you can answer an incoming call on behalf of a pickup group
12
member. Use this procedure to answer a call of another pickup group by using the extension
13
number.
14
Before you begin
15
Ensure that your administrator enables the feature.
16
Procedure
17
1. Press the
Main menu
and scroll to
Features
.
18
2. Press
Select
.
19
3. Scroll to
Call pickup directed
and press
Select
.
20
4. To answer a call of another pickup group, dial the extension number of the ringing phone.
21
5. Press
Enter
.
22
Viewing a missed call
23
About this task
24
If you missed answering a call, the phone illuminates the Recents button, and the phone screen
25
displays the missed call icon. You can view the following details of a missed call on the Recents
26
screen:
27
• Missed call icon
28
• Name for an existing contact
29
• Extension number
30
• Missed call date and time
31
Incoming calls
October 2022
Using Avaya J189 SIP IP Phone in Avaya Aura
®
38
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—October 5, 2022—8:17 AM (UTC+00:00)
