Result
The following is an example of the configuration file for the call center agent:
IF $GROUP SEQ 1 goto CALLCENTER
IF $GROUP SEQ 2 goto HOTDESK
{specify settings unique to Group 0}
goto END
# CALLCENTER
{specify settings unique to Group 1}
goto END
# HOTDESK
{specify settings unique to Group 2}
# END
{specify settings common to all Groups}
Related links
Telephone Software and Application Files
on page 96
Administering Deskphone Options
Administering options
This chapter explains how to change parameter values by using the DHCP or HTTP servers and
provides additional information about some related features.
You can set the parameters for DHCP, DHCP fields, and options to the required values. For HTTP,
set the parameters to required values in the settings file.
Use the settings file to administer most parameters on the H.323 Deskphones. Some DHCP
applications are complicated and require extensive expertise for administration.
You might choose to completely disable the capability to enter or change option settings from the
dial pad. You can set the parameter PROCPSWD as part of standard DHCP/HTTP administration.
Alternately, you can set PROCPSWD on the system-parameters ip-options form, in
Communication Manager Release 4.0. If PROCPSWD is not null and consists of one to seven
digits, a user cannot invoke any local options without first entering the PROCPSWD value on the
Craft Access Code Entry screen.
Note:
If the password length is shorter than the minimum length of four digits, the system changes
the password to the default password.
Caution:
If you administer PROCPSWD as part of DHCP/HTTP administration, the value is stored and
transmitted unencrypted. Therefore, PROCPSWD is not a high-security technique to inhibit a
Administering your phone
May 2018
Installing and Administering Avaya J169/J179 IP Phone H.323
100
