Copyright 2020 Avaya Inc. All rights reserved.
Use pursuant to the terms of your signed agreement or Avaya policy.
5
Internal ID
Issue Description
HEADSETS-391
The voice loss of the first 22-30s when connecting BT Headset to Mobile phone (IOS, Android) during
active call
HEADSETS-389
After mute from headset and unmute from App, the call is auto muted after hold/resume call
HEADSETS-378
L159: Fine-tuned the default (installation) volume level.
HEADSETS-373
Mechanical QD: Fine-tuned the default (installation) volume level.
HEADSETS-365
Touch QD: Fine-tuned the default (installation) volume level.
HEADSETS-357
Avaya Setup tool should be returned idle screen and "install" button should disappear after upgrade
successfully
HEADSETS-144
BT controller | J179 phone | Headset doesn't auto-reconnect to J179 phone after Headset is reset
factory
Known issues and workarounds
Internal ID
Issue Description
HEADSETS-392
Bluetooth
– Android – The call is unmuted expectedly when pressing BT call on Headset
HEADSETS-342
Avaya icon doesn’t turn off although no the call on Android phone
Workaround: disconnect and connect again or plug out and plug in again
HEADSETS-337
Vantage - 1way voice path after connecting BT during active call
Workaround: pair the headset prior making/receiving calls
HEADSETS-325
Sometimes unable to enable Avaya Equinox softphone on Avaya Setup tool and call control doesn't
work with Equinox Windows.
Workaround: restart Avaya Equinox.
HEADSETS-311
Bluetooth |
L100 headset can’t hold the second call and answer the third incoming call
Workaround: Answer a third call from the endpoint.
HEDASETS-306
HEDASETS-302
Bluetooth | J179/Vantage | One-way speech path after plugging out/
in “Smart Release Connector” of
Avaya L149 headset.
Workaround: Switch audio path to speaker/ handset and switch back to headset
HEADSETS-258
Intermittent - Bluetooth - No voice/ 1-way voice path on Vantage phone when playing music on mobile
phone (IOS/Android)
Workaround: Reconnect the headset
HEADSETS-257
No audio with Bluetooth connected to Windows using L100 Bluetooth Controller and powered from
external USB.
HEADSETS-256
After connecting the same Bluetooth headset to two Avaya Vantage phones there are issues with
simultaneous calls handling between two devices resulting in no voice path or one-way voice path.
It is not recommended to pair the same headset to two Vantage devices at the same time.