Applications Installation & Administration
Page 26
Applications Installation & Administration Manual
15-601133 Issue 1 (7 June 2006)
IP Office 3.2
Conference Full
This failure route defines what happens when a participant dials into a conference that has reached its
set number of participants. In the example the conference participant is played a "conference is full"
message and then transferred to the receptionist.
To create a conference full route:
1. Create a recording similar to the following:
“
Sorry, the conference you are trying to join is full.
”
2. Click
Basic Actions.
3. Click
Generic.
4. Click in the Details pane to place the action.
5. Right-click the
Generic action and select properties.
6. Click the General tab.
Change the Token Name to Play Full.wav.
7. Click the Entry Prompts tab.
Click the (green cross).
In the field 'please select a file or enter a new file name' click
.
Select the name of the wav file you created in step 1.
Click Open.
Click Close.
Click OK.
8. Click
Connection and link Conference Full action to
Play Full.wav.
9. Click
Telephony Actions.
10. Click
Transfer.
11. Click in the Details pane to place the action.
12. Right-click the
Transfer action and select Properties.
13. Click the General tab.
Change the Token Name to Transfer to Reception.
14. Click the Specific tab.
Enter the extension number of your reception in the Destination field.
Click OK.
