INDeX 9.2+
20DT Handset User's Guide
38DHB0002UKCW – Issue 7 (10/03)
Page 1: ...INDeX 9 2 20DT Handset User s Guide 38DHB0002UKCW Issue 7 10 03 ...
Page 2: ... of Range Tone 11 Vibrator 11 Subscribing 12 Introduction 12 Subscribing to a System 13 Auto Subscribing Handsets 13 Switching Between Systems 14 Hot Desk Log on 14 Removing a Subscription 14 Using the Handset 15 Switching On Off 15 Answering Calls 15 Making Calls 15 Last Number Redial 15 Locking the Keyboard 15 Recall 15 INDeX Functions 16 Introduction to 20DT INDeX Functions 16 Accessing the IND...
Page 3: ...e Accept Key and Off Switch On Switch plus Hook Switch Speaker Lamp Indicates Incoming Call Message Waiting Missed Calls Display With Backlight Signal Indicator on when base station is in range Talk Time 10 Hours Standby Time 90 Hours Size 143mm x 48mm x 26mm Weight 121g including battery 10g Security Each handset has a unique serial number Speech is digitally encrypted Charge Times Full charge 3 ...
Page 4: ...unctions on page 16 This guide describes how to use these features for INDeX Software Release 9 2 Ask your System Manager which Software Release Level your INDeX system is using Non INDeX Systems Refer to the manufacturer s instructions Within this guide reference is made to the options in the Set Up and Subscribing procedures see pages 7 and 12 respectively Pressing the MENU key gains access to t...
Page 5: ...CW Issue 7 10 03 Handset Features 20DT Menu Structures Key Step forwards or backwards through facilities menus Access and change facilities e g select Ringer Tones When Internal External Directory or Setting language accessed use to return to previous menu Latest Menu Structure Previous Menu Structure ...
Page 6: ...ortunately all types of cordless handset may cause background sound on some hearing aids Batteries and Charging The handset batteries are non removable Charging takes approximately 3 5hrs The charger also acts as a desk stand Whilst charging the handset can still make receive calls To check battery charge 1 Press MENU 2 Press until BATTERY appears 3 Press The battery charge is shown as a row of bl...
Page 7: ...s MENU to finish Note On older menu structures see pages 4 and 5 after pressing MENU press to display PROFILE SET UP Press and until required profile appears Press and continue from step 3 Silent Mode If you do not want your 20DT to ring when an incoming call is presented you can select Silent Mode You can also Mute your microphone during a call see page 8 1 Press MENU followed by SILENT SILENT ap...
Page 8: ...for some phones Contact your maintainer for further details Headset Operation You can use a telephone headset earphone and microphone with the handset This plugs into a 2 5 mm stereo jack socket located on the base of the 20DT Using a headset disconnects the microphone and speaker For total handsfree operation also use Auto Answer see page 9 Default Speech Volume You can alter the default volume o...
Page 9: ...t be reset manually To switch the handset ringer on off 1 Press MENU and SET PROFILE PROFILE 1 appears 2 Press until required profile appears and then press 3 Press until RINGER VOL appears then press Use and to select the volume required or select OFF To help the volume is played during selection 4 When the required volume has been selected press to save it and MENU to finish Note On older menu s...
Page 10: ... the name has been entered press to store both name and number 6 Press BOOK and use and to view the number Using Handset Phone Book The handset phone book can store up to 80 numbers Each number can be up to 24 digits with 24 letter names These numbers are stored on the handset in the sequence in which they are entered There are two methods of accessing stored handset phone book numbers By Scrollin...
Page 11: ...ase station already has its maximum number of calls 1 Press MENU and SET PROFILE PROFILE 1 appears 2 Press until required profile appears and then press 3 Press until OUT of RANGE appears then press 4 Use and to either switch ON or OFF 5 Press to save the setting and MENU to finish Note On older menu structures see pages 4 and 5 after pressing MENU press to display PROFILE SET UP Press and until r...
Page 12: ...s are required At each INDeX site the 20DT must be allocated to a Mobile Users group provided by your system manager At each INDeX site the 20DT must be subscribed to the system see below The 20DT must be set to Auto when setting up for Switching Between Systems see page 14 This only needs to be done once at any site Hot Desking A 20DT can be used as a Hot Desk phone Hot Desk users can log onto mu...
Page 13: ...s If for some reason your handset cannot subscribe it displays FAILED Press to try again from step 2 above or press MENU to stop 9 When successfully subscribed your handset bleeps and your extension number is displayed Switching Between Systems If your 20DT has been registered on several local systems you can select which system to currently use Simply repeat Subscribing to a System on page 12 sel...
Page 14: ...a Hot Desk user with a 20DT the following must be performed 1 Press MENU and then until LOG ON appears 2 Press The ENTER NUMBER prompt appears 3 Enter your Hot Desk number followed by your passcode 4 SWITCH OFF ON appears and the Hot Desk user can make receive calls To use the Hot Desk facility on another site linked by INDeX net the Hot Desk user must before moving to another site log off by logg...
Page 15: ...and see Other Features on page 19 for details on setting the phone s pick up group Making Calls 1 Press wait for to flash and then dial the number required prefix external calls with 9 Or 2 Dial the number required and press If called internal number is busy or does not answer see If Busy or Unanswered on page 18 Last Number Redial 1 To access the redial stack up to 10 different numbers press REDI...
Page 16: ...habetic list with corresponding key numbers below 5 Use the and keys to display different alphabet sections 6 Press the number key that corresponds with the first letter of the name you require 7 Use the and to move through the names in that section 8 Either press to call the displayed number or press to return to the alphabet list Note On older menu structures see pages 4 and 5 after pressing MEN...
Page 17: ...et a passcode to keep your mailbox private Regularly update your passcode to maximise security To customise your mailbox 1 Press and dial the Voice Manager extension number ________ 2 When answered dial for the message desk 3 Dial your ID _____ and your password 4 You will hear the voice manager greeting telling you what messages you have Dial 7 and select one of the following Temporary Greeting D...
Page 18: ...party answers and will take call press Otherwise retrieve the call by pressing R To park call Press R You can make receive calls whilst the other call is parked To retrieve a call you parked Press 9 Conference To create a three party conference call Whilst on a call press R extension no When answered display shows CONFERENCE Press to create a conference Ringer Timeout The ringer timeout controls h...
Page 19: ...off Press 0 6 plus 0 on or 1 off Other Features Enter exit group To Enter Press 0 4 0 To Exit Press 0 4 1 To make a page call Press 7 group number or extension speak To set change a passcode Press 0 7 0 pass new pass Forced Account PIN Code entry A repeating single pip when making an external call may indicate that you must dial an account or PIN code before continuing check with your System manag...
Page 20: ... equipment from different DECT suppliers INDeX Integrated Network Digital Exchange The market leading voice and data communication system manufactured by Avaya INDeX CSLC Cordless Subscriber Line Cassette The Cordless Subscriber Line Cassette CSLC is an integrated cassette providing cordless extensions on the INDeX system The CSLC connects directly into INDeX allowing a greater level of feature in...
Page 21: ...l 15 Lock keyboard 15 Login 12 13 14 Mailbox 17 Mailbox customise 17 Message light number 17 Mic Off 8 Multi site Roaming 12 14 Mute 8 Name mailbox 17 No calls 19 No ringer 9 Off 15 Off hook symbol 15 On 15 Page calls 19 Park 18 Passcode 19 Mailbox 17 Permanent greeting 17 Personal alarm 19 Personal speed dials 18 Phonebook 10 Pickup group 19 PIN Code 19 Quick Charge 6 Redial 15 Remove subscriptio...
Page 22: ...tent or other protective rights of Avaya or others Intellectual property related to this product including trademarks and registered to Lucent Technologies has been transferred or licensed to Avaya This document contains propriety information of Avaya and is not to be disclosed or used except in accordan ce with applicable agreements Any comments or suggestions regarding this document should be se...
