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Avaya INDeX 30 Installation & Maintenance Download Page 39

Maintenance

  Database Upload - Page 39

Installation & Maintenance

  Maintenance - Page 39

INDeX 30

38DHB0002UKDF- Issue 4 (07/2001)

Database Upload

You can upload suitable databases from the programming PC to the system. You

must

 ensure the database being uploaded comes from an INDeX system with the

same or lower level of software. In all cases check with Avaya for details about

database compatibility.

WARNING

As with all maintenance actions, we strongly recommend that you

download a copy of the existing system database before performing a

database upload.

The system stores the uploaded database in RAM until you instruct that it should

replace the main database. If the system loses power, it also loses the uploaded

database. The presence of an uploaded database does not affect the backup

databases.

– Note: 

Uploading the database does not take the IVM Lite prompts and

messages. To upload the voice prompts and messages, use the following

instructions for FTP Database Upload, but use the file name 

vs

 instead of 

db

.

Uploading with Kermit is not recommended, but if used, then select 

Upload

 from

System | IVM Lite

.

Summary of Contents for INDeX 30

Page 1: ...INDeX 30 Installation Maintenance 38DHB0002UKDF Issue 4 07 2001...

Page 2: ...ing the INDeX IP Network Settings 25 Using Telnet 26 Using FTP 26 Using SNMP 27 Terminal Installation 28 Assigning User Numbers 28 Assigning Voice Mail Boxes 28 Checking Terminals 29 Connecting Checki...

Page 3: ...escription System Programming System programming is necessary for installation and maintenance of the INDeX 30 This manual only covers very basic programming for full details refer to the INDeX System...

Page 4: ...ties Cable ties 3mm x 50mm Cabinet Mounting Tape measure up to 500mm Drill 8mm drill bit Spirit level 5mm diameter woodscrews wallplugs 3 per cabinet Cabinet Mounting Bracket Power Supply Spare Fuse...

Page 5: ...earance of 50mm to the left and right of the cabinet Allow for trunking to the lower right corner of each cabinet Check there is suitable lighting for installation system programming and future mainte...

Page 6: ...s Check there is no excessive vibration or potential of excessive vibration especially of the cabinet mounting surface Power Supply Requirements Check the following INDeX 30 Cabinet An INDeX 30 requir...

Page 7: ...eX 30 connects to the MDF using an INDeX 32 pair cable We strongly recommended that you provide IDC connection points for every cable pair even if the system does not require all 32 pairs This allows...

Page 8: ...ket terminals 2 5 Network Termination Points NTP This equipment is provided and installed by the PSTN provider It remains their equipment and no actions should be carried out on the line connection si...

Page 9: ...arrier The mains supply must provide an earth connection Additional Earthing If correctly installed the INDeX 30 is earthed via its power supply connections However in some locations local regulations...

Page 10: ...not start unpacking until the equipment is at the site of installation 2 Before unpacking check for any signs of damage that has occurred during transit If any damage exists bring it to the attention...

Page 11: ...Bracket Fixing Screw holes 120mm Wall Bracket Fixing Screw Holes Top of cabinet 350mm Vertical clearance 500mm Minimum 120mm Wall Bracket Fixing Screw Holes Centre Line Vertical clearance 500mm Minimu...

Page 12: ...hat the green LED illuminates Two Lamps Power On Green Running on Batteries Yellow Power Supply Socket WARNING With the front cover removed hazardous voltages exist on the PSU board Both the ac supply...

Page 13: ...vided into the cabinet 6 Connect the battery leads to the connection terminals on the PSU board taking care to fit the red lead with inline fuse to the positive terminal 7 Fit the On Off switch plug t...

Page 14: ...the IVM Lite board on to the high density D type 120 pin socket on the mother board as shown below Secure onto the stand off pillar using the screw and washer provided Top of cabinet Battery Back up K...

Page 15: ...her lengths can be ordered if required The twisted pairs are separated into 3 groups of 10 pairs by coloured wrappers plus two loose pairs Refer to MDF Cable Connection on page 17 for details General...

Page 16: ...nce INDeX 30 38DHB0002UKDF Issue 4 07 2001 Cabinet MDF Panel 400 800m 4 wire 3m 1000m 2 wire 2400m 2 wire Slave Jack Socket LJU2 3A INDeX Terminals Two Wire Terminals Master Jack Socket LJU2 1A Basic...

Page 17: ...00m 800m 100m 150m 250m 400m 1st Socket to Last Socket N A 45m 70m Maximum No of Sockets 1 8 4 CAT5 cabling can also be used for cable lengths of up to 800m In all configurations the first and last so...

Page 18: ...n 5 Orange Black Tx Pin 3 Rx Pin 4 Channel 13 14 ISDN Green Black Green Rx Pin 5 Tx Pin 6 Green Black Rx Pin 4 Tx Pin 3 Black Brown Tx Pin 6 Rx Pin 5 Brown Black Tx Pin 3 Rx Pin 4 Channel 15 16 ISDN G...

Page 19: ...cable connections This can be either a direct serial cable connection or a modem serial connection Comms Programs The INDeX 30 can be programmed using any terminal or communication software that suppo...

Page 20: ...ection The INDeX 30 has a 10 100 Base T ethernet port which can be connected in two ways either directly to a PC or as part of a LAN Direct Connection This can be done using either a RJ45 LAN crossove...

Page 21: ...Kermit prompt type set port 1 to select the PC serial port Use set port to display help 5 At the Kermit prompt type set baud 9600 or the baud rate required use set baud to display information INDeX 30...

Page 22: ...to Xon Xoff 4 From File select Properties and Settings Select ANSI as the emulation 5 Press and the INDeX Administration menu will appear Note and record the INDeX CPU serial number for future referen...

Page 23: ...trunk number default 700 and Next group number default 500 as required 4 Select Clear device database to ensure that the database is clear of devices details 5 From the Administration menu select Syst...

Page 24: ...N2 exchange line connections in the UK X T Interface with no connect detect i e no power from the line S S Interface Use this setting for INDeX 30 to ISDN terminal device connections Circuit Type Suff...

Page 25: ...o one programming connection you can enter the following values INDEX 30 IP Address Enter 172 16 6 180 Subnet mask Enter 255 255 255 0 PC Settings Enter the same values in the PC s IP settings but cha...

Page 26: ...program is installed as part of the IP Network Protocol The INDeX only supports the use of command line FTP Other graphical FTP programs require support for the list command which is not provided by t...

Page 27: ...of fault alarms The SNMP program used must first have the INDeX mib file installed This file is available from the INDeX web site The INDeX system must also be se tup with SNMP details provided by the...

Page 28: ...er numbers using Reserve user number s Directory General setup 2 Program the required settings for the user numbers through Users and Directory Users 3 Assign the user numbers to devices using Assign...

Page 29: ...nection to the INDeX 30 system After checking that the device s LD MF settings match the socket s Terminal Analogue control data connect the two wire device and make a test call Connecting Testing IND...

Page 30: ...ll the display elements appear correctly Key Effect MUTE Cycles through left hand display legends e g DATE PROGRAM Cycles through right hand display legends e g TIME REDIAL Cycles through left hand di...

Page 31: ...surface is flat vertical and not subject to movement or vibration To wall mount an INDeX terminal 1 Using the templates below mark the position for the screw holes Ensure that adequate clearance above...

Page 32: ...rts or log printing from the INDeX you must configure it as follows refer to the printer manufacturer s information 80 columns x 24 lines minimum RS232C serial interface use INDeX serial port cable 38...

Page 33: ...lt report 1 From the Administration menu select Reports and then Fault Report 2 Use the up and down cursor keys to select the port on which to output the report 3 Select Print faults and enter either...

Page 34: ...ing on page 22 Have the INDeX database backup disks been made and left on site Has the mains supply and any UPS if fitted been tested Have any peripheral systems been tested e g WOC NOC Voice Mail Wir...

Page 35: ...aya for repair using the packaging from the replacement part for protection Do this following the Product Returns Procedure Setting the Kermit Upload Download Speed Whilst 9600 is adequate for system...

Page 36: ...e still involved in calls the system pauses until all actions have ceased and then displays Shutdown All devices are now off line and you can remove power Erasing the Database This action should only...

Page 37: ...not take the IVM Lite prompts and messages To download the voice prompts and messages use the following instructions for FTP Database Download but use the file name vs instead of db Downloading with K...

Page 38: ...istration menu select Database Management 4 Select Download and wait for the N3 response to appear 5 Press Ctrl and at the same time then press C 6 At the Kermit prompt type GET and press a The system...

Page 39: ...ommend that you download a copy of the existing system database before performing a database upload The system stores the uploaded database in RAM until you instruct that it should replace the main da...

Page 40: ...ase file is required to configure the database of an existing system for use with a later level of INDeX software Please note that this file does not contain the ARS settings The name of the country f...

Page 41: ...The system request the Remote Destination File Enter DB press 7 The screen shows the progress of the database file transfer The PC beeps on transfer completion 8 Enter FIN and wait a few seconds until...

Page 42: ...terrupts any calls in progress Perform a system shutdown first see System Shutdown on page 35 1 Select Database management The Uploaded file option should by yes Select Uploaded File 2 Select Save and...

Page 43: ...rated by a comma and space For blank entries enter just a comma and a space Beware of additional spaces before commas especially in headers User CSV File Below is an example CSV file for user director...

Page 44: ...ed SERVER1 to SERVER40 INDeX Net CSV File Below is an example CSV file for uploading INDeX Net settings ITEM NUMBER INDEX NET ADDRESS NODE 1 10 10 1 5 60 Engineering 2 10 11 5 98 70 Warehouse 3 187 12...

Page 45: ...ase file transfer The PC beeps on transfer completion 9 Enter FIN and wait a few seconds until the MS Kermit prompt appears If the prompt does not appear press several times until Unable to tell host...

Page 46: ...enu select Software Upload and press Y 5 Starting Kermit is displayed Wait for N3 to appear 6 Press Ctrl and at the same time then press C 7 Type SEND and press 8 The system requests the Local Source...

Page 47: ...Press 8 for 38400 baud 7 for 19200 baud or 6 for 9600 baud 8 Press Ctrl and at the same time then press C 9 Type set baud 38400 or the baud rate set above for the INDeX and press 10 Press C and then t...

Page 48: ...ministration menu select Maintenance 3 Start your command line FTP program a In Windows 95 98 and NT select Start Run and enter ftp b Enter open n where n is the IP address of the INDeX c When request...

Page 49: ...nter ftp b Enter open 172 16 6 180 which is the default IP address used by INDeX in monitor mode c When requested enter a username d Enter bin to ensure that FTP file transfers user binary mode e Ente...

Page 50: ...proval to TS031 and TS038 2 When connecting to a TS013 ISDN Basic Rate Interface only Point to Multi Point to operation shall be configured 3 When connecting to a TS013 ISDN Basic Rate Interface only...

Page 51: ...with the EU countries for all electrical products Loudspeaker Impedance The matching impedance of the external loudspeaker should be 150 ohms Voltage Levels The typical voltage levels on the DT hands...

Page 52: ...IVM Lite Voice mail15 K Kermit Upload41 L LD Setup23 Linecard Information24 Loudspeaker52 M Mains supply6 Master sockets8 MDF connection16 MDF requirements7 MF Setup23 MOH Socket52 Music on hold socke...

Page 53: ...rom patent or other protective rights of Avaya or others Intellectual property related to this product including trademarks and registered to Lucent Technologies has been transferred or licensed to Av...

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