Avaya HMS 400, Quick Reference Manual, Page: 43 / 52

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Using the Web user interface
Avaya Communication Server 1000
Avaya Hospitality Messaging Server 400 Staff Quick Reference Guide
NN42350-102
06.01
Standard
3.0 April 2012
Copyright © 2011, Avaya Inc.
Setting an alternate DN
You can configure an alternate dialed number (DN) so callers can reach a
designated person if you are not available to answer your calls. Callers access
the alternate DN by pressing zero (0) when presented with the option to leave
a message (before the beep). This feature does not work after the beep.
You can also reset the alternate DN from the mailbox feature menu. For
information about how to set the alternate DN using the mailbox feature menu,
see
Setting an alternate extension number (page 26) .
Prerequisites
Attention: You can use any extension number as your alternate DN, with
the exception of guest room extension numbers.
• To deactivate an alternate DN, an alternate DN must already be
configured.
Procedure steps
Step Action
1 From the menu, select User Page > Mailbox Information > Reset
Alternate DN .
2 To activate an alternate DN, in the New Alternate DN box, type the new
alternate DN, and then click Save & Apply Alt DN .
OR
To deactivate an alternate DN, click Remove Alt DN .
--End--
Restoring messages
You can restore deleted messages.
To identify a specific deleted message, refer to the message ID or the deleted
date and time.
Prerequisites
• There must be at least one deleted message.