IP address configuration
By default, the phone will obtain its IP address from the DHCP server after the line is connected.
Other methods of configuring the IP address are:
• Static IP configuration: This option allows users to manually configure parameters, including
the IP address, subnet mask, default gateway, and DNS servers. This method can be used in
an office environment or by power users.
• Point-to-Point Protocol over Ethernet (PPPoE): You can use this option if you connect the
device to a broadband modem or router. To establish the PPPoE connection, configure the
username and password provided by the service provider
Checking IP address information
About this task
Use this procedure to check the IP address settings.
Procedure
On H239 and H249 phone do one of the following: .
• Pick up the handset or press
Speaker
, press and hold
#
for approximately three seconds to
hear information about the IP address.
• Pick up the handset or press
Speaker
, dial
#*111
to hear information about the IP address.
• On H249 phone, press and hold
#
for approximately three seconds to display IP address on the
phone screen.
Avaya Aura
®
configuration for failover
About this task
Failover occurs when the primary server goes down and the phone registers to the secondary
Session Manager. If you end an active call after failover occurs, the line on Communication
Manager might remain busy. If this occurs, you will not be able to receive incoming calls. Use this
procedure to modify the configuration on Avaya Aura
®
to prevent this issue from happening.
Procedure
Do one of the following:
• Increase the number of lines in the profile configuration on System Manager.
By default, the profile has three lines configured for the extension. Increase it to five lines or
more.
IP address configuration
October 2019
Installing and Administering the Avaya H239 and H249 Phones
13
